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    MacKnin Carol H MD

    1.0 (1 review)

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    14 years ago

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    ARC Psychiatry - Advanced Recovery Concepts "Healing the mind, body & soul."

    ARC Psychiatry

    2.1(22 reviews)
    1.1 mi

    How is this place in business. My father has severe…read moredepression, has been followed by a provider for the last 2-3 years. Suddenly two months ago, no one will respond to his messages. No one will return phone calls. No one will refill his prescriptions?!? My poor father was left without his prescriptions while waiting for a new doctor. Honestly this place need reported. This is malpractice.

    Terrible, Terrible, Terrible experience. My provider was…read moreabsolutely amazing -- she genuinely cared, listened, and went above and beyond to help me figure out what I needed. Unfortunately, the rest of this office completely ruined the experience. I was being overcharged, and despite calling for over four days, I heard nothing back from the front desk or billing department. While I did change my insurance, even my insurance company was confused as to why the charges were so high. I was not out of network, and yet my premium was suddenly five times higher than it should've been. I will absolutely be following up on this, and if I find out I was being overcharged for all of my visits, I will be filing a formal complaint with CMS. That kind of practice is fraud, plain, and simple. It's also worth noting that if you don't pay immediately, they're quick to send your bill to a third-party handler -- and once they do, they claim it's "out of their hands." That is unacceptable. The fact that I had to personally correct their clerical error says a lot. While my doctor was wonderful, I will not be returning due to the office's shady billing practices and lack of accountability. Something is definitely fishy here, and I wouldn't recommend anyone go through the same headache. And before anyone comments with an apology -- don't. Life is expensive enough as it is, and getting over on your patients financially is disgusting. I will not be having it.

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    ARC Psychiatry - The outside entrance of our Beachwood Office located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    The outside entrance of our Beachwood Office located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    ARC Psychiatry - Our Beachwood office is located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    Our Beachwood office is located at 25700 Science Park Dr, Suite 210, Beachwood, OH 44122.

    ARC Psychiatry - Beachwood Waiting Room. Call to schedule your appointment today; 216-450-1613

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    Beachwood Waiting Room. Call to schedule your appointment today; 216-450-1613

    Kaplan Consulting & Counseling

    Kaplan Consulting & Counseling

    5.0(1 review)
    1.2 mi

    I went to see Dr. Kaplan in 2013 and he had me complete two written diagnostic evaluations and then…read morehe interviewed me for close to an hour in addition to having my complete medical history prior to the appointment began. I thought his evaluation was very fair. In addition, he gave me some excellent advice on dealing with stress and provided me information on the long term effects of drinking while taking an anti-depressant that probably saved my life if I'd continued doing what I was doing. I know Dr. Kaplan has received a very negative review but I'd be willing to bet that's from an employer who lost a discrimination or harassment case and had to pay damages based partly on Dr. Kaplan's evaluation. In my case, me and my previous employer both benefitted from Dr. Kaplan's evaluation because he was able to diagnose acute anxiety related to the actions of my supervisor but Dr. Kaplan felt I would not have long-term issues because I was so open to appropriate treatment and because I had a strong support system at home. In the end, the settlement I received was irrelevant when compared to the control I took back over my life with Dr. Kaplan's help.

    From the owner: We specialize in serving professionals and executives, and provide services for children,…read moreadolescents, adults, seniors, couples and families. Our services are provided by caring, highly experienced professionals, who only use approaches and techniques that are scientifically proven to be effective. Our services are specifically tailored to meet each individual's needs and concerns. We do not prescribe medication, but if medication is necessary, we are able to provide coordinated care and have established relationships with local medical professionals and psychiatrists for this purpose.

    MacKnin Carol H MD - psychiatrists - Updated May 2026

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