When they tell you insurance will cover costs, don't believe it! They won't provide the insurance…read morecompany necessary documentation to code it a necessity after repeated calls. Instead, they refer you to a third-party billing company and then to collections! $4k in costs that I was not told about prior to treatment!!

Don't recommend. Picc line inserted incorrectly. Had to visit ER that evening. Not even follow-up…read morecall next day.

It was a sheer pleasure meeting Dr. Rajasinghe for the first time. I was concerned due to the many…read morenegative comments that were previously posted in years past but thankfully I am happy to say that there were no holdovers of disgruntled staff and physicians. Its amazing when you have an attentive physician who listens, responds, and shows leadership in making positive changes !

I called to make an appointment. I was told I needed a referral. My primary had sent one. Then I…read morewas told I needed all the medical records. I was able to print off copies from the ER's portal. I drove it their office and handed them all the test results, mediation etc. They said they would review and new patient coordinator would call me. I waited over 24 hours, and no call. I called them and asked. They told me paperwork I gave them was incomplete, The doctors notes were not included. I said I gave them everything I had. She said their office was a specialist and they needed everything before I could be seen. I said I really was worried and needed to see a doctor. I was told the earliest appointment was November 3, but she was not sure they would see me since they didn't have ER doctors notes. I guess they don't want new patients.

my rating below 0..went to dr. marzano in august ..had ablasion procedure.. my legs look worse and…read morehurt more than b 4 i went in.....

Dr Marzano and Suzanne are great! They made every office visit enjoyable; they are both…read moreprofessional and personable. My legs look great and I'm beach ready for the summer! Under the care of Dr Marzano, procedures were quick and practically painless. Best of all, I was able to return to my normal activities the same day!

I needed a vein ablation to both upper legs in Sept 2024. I went in for ablation for my left leg on…read moreOct 16th. 6 days later a follow-up appt for the ultrasound from the 1st procedure and the next day to have the upper right leg done. These appt's couldn't be combined into 1 visit per the office staff. During the 2nd ablation appt, I was told the 1st procedure still showed leaking in my lower leg, and I would need to schedule the ablation to be done in the lower leg. I returned for the follow-up ultasound on my right leg (2nd procedure) Oct 29th. The tech told me that the upper leg appeared to have no further issues and that portion appeared successful. I asked if she could tell me if there was still leaking in the lower portion of the leg, she said it would need to be reviewed by the doctor, he would let me know. I expressed to the tech I understood and wanted to get the process rolling with approval from insurance so I could have both lower legs completed by the end of the year as I would be out of the country and had met my deductible and out of pocket. She said she understood and said the doctor would review and follow-up. Shortly after leaving the ultrasound appointment, I received a call from the office Manager, Carolina, stating the ultrasound tech can't give any information to patients and that I shouldn't have asked. The information could only come from the doctor. I explained that the information regarding my lower leg was relayed to me by the tech the first time, so I asked this time as I wanted to get everything done before the end of the year, explaining to her the same that I had previously explained to the tech. Carolina kept insisting the tech couldn't tell me anything, and I shouldn't have asked. I asked if I had upset the tech in some way and she said no, you can't ask a tech those questions. I was confused as to the reason for the phone call as this same information was already relayed to me, I didn't push for information, raise my voice or anything, I solely expressed the urgency and reason. After the call with the office manager, I received a call from the doctor regarding my call with Carolina. Carolina was present during the call with the doctor. I explained the importance of getting both lower legs done before the end of the year due to work schedule/time off and the insurance portion. The doctor confirmed during that call on Oct 29th I needed the second of the lower legs done and assured me the referral would be sent over to insurance right away for approval. I asked the doctor if there was anything I needed to do or if I needed to contact the insurance company. He stated, there are people in the office that handle all of that so the patients don't have to. Fast forward to Dec 3rd, I arrived at the office for the first of the two lower ablation procedures. At that time, I asked about the referral for the second leg, and after 4 weeks, nothing had been done! No request had been put into the insurance company. I asked the lady at the front desk to please reach out to the correct person and have them get on the approval, she said she would pass along the information. A week after the first lower leg procedure was complete, I called my insurance company to check on the status for the second of the two lower ablations. I was told they hadn't received a request from the doctors office. It's been 7 weeks, and still no request sent to the insurance company after being assured by the doctor, they'd work on processing the request right away. And after reminding the office my last visit. I called to speak with the office manager on Dec 13th. She was out of office and returned my call on the 16th. I asked her to recall that I had been in numerous times for both procedures and ultrasounds and reminded her of our phone call along with the one from the doctor. I expressed my disappointment with the lack of follow-up from the office and the negligence of doing their job. At no time did she accept that she was at fault, she put it on the billing dept. I reminded her again of the call with the doctor stating if he included her on the call and was assuring me we had plenty of time to get approval and the procedure done within the 4 weeks remaining for the year, it seemed like she was being included to make sure all the i's were dotted and t's were crossed. Again, she blamed the billing department taking no accountability. At the end of the call I reiterated the importance of having the procedure done for and told her I would be writing a review of my experience so others were aware if we couldnt get this straightened out . She asked me to give her a couple of days and she would get back to me. Theres nothing they can do now because it's too late and insurance can't approve before end of year. This doesn't even begin to tell all the problems with them requesting me to bring bandages back from the first procedure to the second. I wouldn't recommend this business to anyone.

As a retired healthcare professional, I can assure you that Dr. Magnant and his team are the most…read morehighly qualified providers in Southwest Florida to diagnose and treat your leg discomfort related to venous disease. Dr. Magnant has great expertise in identifying and treating the root cause of venous disease. After seeking evaluation by three other providers with no resolution to my pain and discomfort, I was blessed to find the Vein Specialist Team and the long-awaited answer/solution to my problem. I cannot say enough about the kind and caring professionals that I have had the privilege to meet. I was greeted with a smile and genuine concern by Dr. Magnant and every member of his team. The assessment, treatment, stent placement and follow-up care were amazing!!! Do not spend time searching for the best...Dr. Magnant and his team provide the VERY BEST "Patient-Centered" medicine in Southwest Florida!!! Many Thanks to ALL for the EXCELLENT care and treatment!!!!!!!!!!!!!!!!!!!!!!!!!! Susan S.

This Dr. Is very unconcerned and appeared irritated that I was in is office. I left with the…read morefeeling that I was being seen as a hyperchondriac. I never did get information or a referral from him. I paid the high fee and left.

I was Dr. Axlines nurse for a year and a half. On June 5, 2013 he planted a pornographic catalog…read morepage in my morning paperwork and waited until I found it. My reaction was pure shock. Dr. Axline and Dr. Marcos were very well aware of an incident from my childhood in which a male neighbour raped me. I also told him this could be misinterpreted by the females in my office and get me in trouble. He just laughed. After a trip to the restroom to compose myself I returned to my desk where he had left it again. Feeling worthless and humiliated I quickly descended into a breakdown. I was on disability while I was treated for this incident which is now linked to my childhood trauma. I never returned to work. Dr. Axline has never even attempted an apology. I think it only fair that his patients know the truth about how I was treated. This behaviour was below him and extremely immature and per his boss would have qualified as sexual harassment if I had confronted him. I was unable to do that at that time due to a total nervous breakdown. Am now working to rectify that with the Board of Medicine and a civil suit.