For those of you that don't want to read the entirety of my review, I will summarize my experince:…read more Dr. McClelland was able do for me what 8+ specialists were unable to do over the course of 13 years. Dr. McClelland changed my life for the better. My results were not only beneficial, they exceeded my expectations. In the past, I was an MMA athlete. Through many years of training I acquired scar tissue in my nose as a result of breaks & impacts. 13 years ago I decided to consult with a Dr who could potentially fix the issue so I could breath and perform better. The Dr decided it was best to have Bilateral Turbinate reduction. The Dr. used an older, less popular technique, and it resulted in several problems. long story short -- the surgery had made my problem much worse. I ended up with more scar tissue, in addition to that, I had a new problem, my turbinates were swollen constantly as a result of the surgery. This made it difficult to breath during workouts, I had to wear a nose strip to bed every night if I wanted a decent night's sleep (Which I did for 13 years), and I would often wake up in the morning feeling dehydrated. Over the course of 13 years I visited several Drs. Most of the time I was told "there is nothing wrong", which there clearly was, or "you need to see a plastic surgeon for reconstruction", but I did not want a nose job, or "Wear a nose strip or an insert", but I did not want to have to do that for the rest of my life! 13 years was enough. Fast forward to Dr. McClelland -- I am going to make this quick, because frankly, the whole experince WAS quick. The staff was friendly, Dr. McClelland listened to my story and my concerns and answered every question I had. He recommended a CAT scan to see what was going on, which no other Dr did over the course of 13 years. He discovered that my turbinates were oversized. He scheduled a corrective surgery a couple weeks later. I showed up to his office for a 1 hr outpatient procedure, and my life was changed for the better. Now here I am after 13 years of dealing with this issue, being told nothing could be done or nothing was wrong, after a couple office visits over the course of a few weeks, and a 1 hr procedure -- Dr. McClelland has changed my life for the better. I wish I would have found him sooner. P.S. - I haven't had to wear a nose strip since the procedure and my cardio & endurance during my workouts has tripled! Life is better when you can breath through your nose. Cheers

I was evaluated for hearing loss at this facility on 3/5/2026 and was pleased with the thoroughness…read moreof the testing. Stephanie Griffin and Matthew Gillihan were very professional in their testing and diagnosing of my hearing impairment, along with recommendations for assistive devices. The problems began when I met with the audiologist, Chasity Walton. I tested a Bluetooth hearing aid that was a great fit for me and was quoted a price of $500 after my insurance payment of $3000. I agreed to this. Chasity confirmed this again on 3/17 via a voice message verifying my insurance covered the hearing aid and that I just had to pay the $500. I questioned exactly what the $500 was for and was informed it was for the programming of the hearing aids, the fitting of the hearing aids- (which should have been included in the purchase price anyway) and an extended warranty that I was REQUIRED to purchase. I questioned this. I also requested this in writing and was told that it should be in the contract when I pick up the hearing aides. ??? On 3/18 Chasity calls me back and tells me she checked with the billing dept and "oh by the way we need an additional $1400 from you", that the hearing aids were actually that much higher in price. I declined to purchase and said I no longer trust this practice because of the wildly inaccurate and fluctuating pricing. I got my test results and will be getting my hearing aids for much cheaper elsewhere. I also reached out to the billing dept and they denied ever telling Chasity that I needed to provide $1400 more. Requested a call back from the office manager-no response. Billing also told me the actual price of the hearing aids in the worksheet was $2000 plus an additional $1500. For what? Once a practitioner lies to me, all trust is gone. Buyer beware!! PLEASE CHECK GOOGLE REVIEWS! THEY'VE BEEN DOING THIS BAIT AND SWITCH FOR YEARS!!

I have had Tinnitus for over 25 years. The high pitched ringing was always annoying but manageable…read more I knew some CBT, and applying that worked to manage the tinnitus invasion in my life. But there were still times the ringing would get extremely loud for periods then fade back down to my base level. In 2015 I went to an audiologist who tested dozens of hearing aids and sound therapies, and they ended up saying, "We're sorry, but there is nothing to help" me. Then, in 2025 it increased rapidly and drastically. I don't know what the trigger was, but it was not manageable at all. It began to invade my days to the extent that I felt like I was going crazy from it. I got depressed, anxious, and felt helpless. Then I read about a newly FDA approved Tinnitus treatment called Lenire. It works through bimodal stimulation. The more I researched, the more I knew I had to try it. Audiology and Hearing Services of Charlotte offered it! It was a brand new therapy and this is the only place in NC that offered it. The clinic is less than 6 miles from my house. I couldn't believe it. I went for testing, and my insurance required that I try hearing aids first, so I did. Of course that didn't help. Then we got the Lenire and I began treatments. I followed the 3 month program, guided by Dr. Karp, and it is nothing short of a medical miracle. Dr. Karp is so thorough, so caring and so patient. She went above and beyond for me, and through Lenire and CBT especially for Tinnitus, I can live again. If I have a flare, I do Lenire for a week (I own the equipment and can use it forever as required. It is important to remember the a treatment is not a cure) and I feel better again. I have Tinnitus, but it doesn't own me. It's just a thing I have that I can now deal with pretty easily. I couldn't have had this success without Dr. Karp, and I am eternally grateful. I recommend Dr. Melissa Karp with my heartfelt thanks.

I have never walked out of a doctor so upset..I DO NOT recommend bringing your child here…read more My son, 5, struggles with attention and focus. We went in to see Dr. Karp for some adp concerns. During the evaluation, my son was fidgety and struggled to stay focused (as we knew). Dr. Karp seemed to get agitated with his lack of attention. Once again, he is a five year old boy and is currently in the process of being evaluated for his attention concerns as well. At the end of the evaluation, Dr. Karp concluded that she could not diagnose him at the moment due to his lack of attention. She mentioned how he should be evaluated for his attention concerns and get that under control before we continued with further adp evaluations. However, the most upsetting part of this visit was not her addressing his lack of attention. It was her suggesting my son be medicated and then stating that he will not thrive in a regular classroom setting. She said that he should be in a one on one or small group setting and that he cannot get that in the public school system. I am fully aware that my son struggles with focus, which is a BIG reason why I was sent to see Dr.Karp. Do not get me wrong, I will happily do whatever is best for my son. However, as an educator, I know that lack of attention does not mean he needs to be in a special education one on one or small group setting to be able to thrive in school. Proud to say, my son is currently thriving in a general classroom setting. This was extremely unprofessional considering she saw my son for a 45 minute visit and ADHD is not her medical field. I was also very disappointed with the fact that she continued to evaluate him knowing that she was not going to be able to give me any answers but wanted to charge me the full $500 anyway. It was very misleading and a waste of time and money. As an educator and a mother, I am very disappointed in this visit.

I have been going to Dr. Wright for several years and can vouch that he has an excellent practice…read more He is thorough and patient with the selection of the correct hearing aids and follow-up appointments are quickly scheduled if he can't see you immediately. Rich Rooney

I feel so grateful that a friend told me about Dr. Seaborg. First of all, she is a delight to be…read morearound -- warm, friendly, open. And she goes the extra mile for her patients. Clear explanations, cutting edge technology, up to date on all new devices and research. She's practical and never pushes what you don't need. No shaming about not wearing aides maybe wearing hearing aides as much as recommended. If I'm not, then she wants to know why so she can fix it. She wants me to not even be aware that they're in. Now my husband is switching to her for his audiology needs!

Dr. Seaborg is extremely professional and patient. She explains the process and results. There was…read moreno pressure to purchase hearing aids. She considered my lifestyle (job, time outside) in deciding what would work best. The day I went to pick up my hearing aids, she decided a different brand would be better suited. The next day these were available. She continues to provide lots of support even after the fitting. Can't imagine an audiologist being more helpful. Completely pleasant experience.

I went in for an ear wax removal. The doctor was knowledgeable, kind, and prompt. My experience was…read more10/10- will be back again if I ever need anything else.

I am a retired physician and have needed hearing aids for several years. I have experienced several…read moreaudiologists. Dr. Gosu has been by far the most helpful. I strongly recommend him. In addition to his skills and knowledge he and his staff are always pleasant to interact with.

Aside from being an excellent Audiologist, Dr. Fike is a very nice individual. He has an excellent…read moreway of dealing with patients of all ages and can relate to young and old. Hearing aids are expensive, Dr. Fike knows that as well as that some of his patients may be on a fixed income. He tries to ensure​ you get the right appliance within your budget. If you purchase a hearing aid from Dr. Fike you receive many appointments for check-ups​ and adjustments, these are included in the cost of your hearing aid. You can call the office for a hearing test and discuss your own issues or find out you may not need hearing aids at all.

Dr Fike especially and all the hearing specialists are fantastic at Palmetto Family Hearing Center!…read moreThey make you feel so welcome to be part of their patient family. Bought great hearing aids with excellent service. I loved my experience so much that I went back and bought the next generation of hearing aids 5 years later! You will love your experience too!

Everyone treated me kindly and professionally. All staff, including Dr. Moss, were highly…read moreintelligent, capable, and clearly well trained in their roles/responsibilities. Genuinely one of the better medical visits I've experienced ever in my hometown.

I recently had to take my Mom to appointment, after a referral to see a Neurologist for vision…read more Yes, this was her first visit, but the appointment took more than 3 hours, with more than an hour in the waiting room. We arrived, waited, then had an initial eye exam, back to the waiting room, then visual exams, back to the waiting room, then the eye doctor. And, the time we spent with the doctor was less than 20 minutes. Overall, it was a very disappointing experience and wish we knew how the office runs, with stages and waiting. There were multiple patients who actually had to cancel and reschedule because they didn't realize they would be waiting so long. I'm not sure I would recommend this place, if you're looking for a quick appointment or be prepared with a book or iPods, for your waiting time.

If you are having any issues with your sinuses at all, make an appointment with Cornerstone, Dr…read more William McClelland!!! January this year, I had sinus surgery with another well-known EENT office in Charlotte. I was miserable for 4 months following the surgery. The Dr. would not take responsibility of his botched surgery. He sent me to an allergy dr. who preformed many tests and couldn't help me either. I was lost! Didn't know where to turn. I got referred to Dr. McClelland at Cornerstone, by a receptionist at my primary Dr.'s office. During our visit, he did another CT scan, and saw that the other surgery was not performed properly. He scheduled another surgery in June. I have been fixed!! Thanks to Dr. McClelland and his wonderful staff for seeing the problem, doing a wonderful job during the surgery and helping me solve a 6 month problem!! I am doing 100% better....please go to Cornerstone, Dr. McClelland, from the beginning!!! Wish I did!!! Joanna DeHart

Dr. McClelland has completely changed my life. I had a consult. Was told he could fix my less than…read more10% ability to breathe via my nasal passage, was told I could have the procedure on a Friday and be back to work Monday with no visible bruising or black eyes. I set the appt. Had the procedure and was back to work on Monday!!!! INCREDIBLE!!! I can breathe again. Thank you Dr. McClelland and all your staff!!!

Had an emergency with the drum of my hearing aid stuck in my ear - ouch …read more Danielle went above and beyond to try to accommodate an appt for me . Even taking the time to check with other locations schedules. I'm in the medical field myself and I find it very hard these days to get someone to take the extra steps to accommodate someone's need. Thank you

I don't recommend any of the offices for Charlotte Eye Ear & Throat! I had to cancel an…read moreappointment because I feel and fractured my back and couldn't walk. Even though I cancelled the appointment. They still charged me for a missed appointment. No compassion at all, just money hungry!!! No one would even consider reversing the charge, no discussion. I was going to reschedule, but I will find someone else.

Worst place ever. First they have you come in 4 time @50.00 before they have a co b payment of…read morealmost 500.00. They when you come in to ask why it did not work and you are 15 minutes late because of an accident they say sorry you are 5 minutes past the grace period we can see you next month. You say you will sit and wait and an older lady comes in 15 minutes late and they tell her to have a seat. Plus when i had my ablation blood was running down my leg and no one rushed to assist at all.

MD was "nice" but extremely regimented, and, rather like a cafeteria style, had limited repertoire…read moreof choices in treatments, i.e., did not even provide the very simple double occipital nerve blocks (simple trigger point injections for coat hanger pain) but rather he just wanted to push the more financially lucrative treatments such as epidurals. It's been awhile since I was there (early 2024) and have seen such a plethora of other unsatisfactory physicians in the interim that I cannot recall if he prescribed any of the generally ineffective and commonly prescribed "pain" meds at all such as Lyrica. I wasn't looking for any of the dog and pony circus of treatment with opiates at that time being I was already well aware of the pitfalls of that such as it is impossible to even obtain a sufficiently high enough dosage to be worth my while to try them again. Therefore, instead I just lay down a lot, hire people to do my housework @ 30 bucks per hour, cannot even stand at my sink more than 5 minutes to wash my own dishes, have to pay someone to drive my dogs to the dog groomers being I still cannot even bend over my own laundry sink long enough to bathe my own 5 and 6 lb dogs, plus of course I have major problems simply bending over to pick things up off my floor - pretty pathetic really as I actually know myself how to fix these things. While I have more invisible illnesses than I can count on 2 to 3 hands, there is not one MD I have met anywhere in this metropolis who knows anywhere close to as much as do about them sadly. There is absolutely NO excuse for this happening in AMERIKA so shame on what has been allowed to happen with three downfall of our entire healthcare system here. *** Otoh, Kiran Semmelsberger, PA, formerly of Atrium Primary Care in Mint Hill certainly did. She, however, has moved on being that she was so conscientious about her job that she was majorly overworked. She had been known to call me from the office there at 8:30 PM just to ensure she followed through with some final analysis of some new diagnostic crisis of mine. While these reflections of mine RE: the medical care thus far found in Charlotte, NC, are not at all just directed towards this one practice on Springbank, this practice I went to one time only was in fact a typical example of what is being described. *** End result currently?? What a wasted life due to insuffucient, deficient, or lack of medical care in Charlotte NC - 17th largest metro area in the country I read somewhere ... pretty sad