CEENTA is quite the complex...Think of it as a shopping mall for ENTs. The first time you come in…read moreit can be quite overwhelming, as there are multiple floors and desk that require individual check-in based on the specialist you are seeing. Luckily, they have an information desk at the front of the building, so that you are directed to the appropriate kiosk. The staff is very friendly and efficient, but sometimes the wait times can be a bit long. Also, the waiting rooms aren't always as clean as I'd like. With a toddler in tow, I'm always worried about all of the germs lurking behind. Last time we were there I found food crumbs scattered across chairs in the children's waiting area, along with used tissues. Overall, CEENTA is great. They are a well-oiled machine and this is a one-stop shop if you (or your child) have an ENT issue. Make sure to sign up for their MyChart app so that you can schedule and fill out forms online.

My MRI was paid by insurance as it was in network with CEENTA but they choose to have an out of…read morenetwork interpret the results. Had they told me this when my MRI was approved but were going to choose someone out of network I would have asked to perform the MRI at Novant as it is in network for them and so would the radiology interpretations. I am now getting a bill for almost $600.

I was seen over the weekend. The office was very clean and the staff was very professional and…read morecaring. the provider took his time and i left with no questions. I would highly recommend this urgent care. I will definitely be going back if needed.

I spoke w/Tammy. She was very pleasant, professional & welcoming. Excellent representative.read more

I've been going here for years I always see the PA Larry…read moreLease he is wonderful . When I've had a sinus infection or respiratory infection he makes sure it gets cleared up. I've taken allergy shots here before they are great on training you so you can do them at home if your insurance charges you every visit. The Dr I used to see was DR Miltech he is now with the office in Matthews now when Mr lease couldn't get me better I saw DR Clyne wow he is terrific , he is a surgeon so he knows his stuff. They also do eye exams I've never been for my eyes but I see they have great eye wear . I have found no better ENT in Charlotte , the front desk is great always pleasant an helpful . Update I recently had nasal surgery by Dr Clyne I had starting having such problems constantly being congested an very stuffy. Dr Clyne fixed my septum an made it easy for me to breathe. I didnt have much pain I was surprised. Just some swelling no bruising . Its been about 3 weeks its still healing but I have a nose like a blood hound now lol He also put tubes in my ears I kept having ear infections like when I was little it took less than 5 mins in his office no pain an no more ear infections. Wonderful office staff love them just make you good :)

My issue has nothing to do with the doctor, but with the person in the eyeglasses area. After my…read morecataract surgery I still wanted to wear my eyeglasses. My prescription (for reading) was only going in the lower portion of the lense. It was explained to me that was called a "progressive" lense...top portion has no prescription. I also needed new lenses in my sunglasses. I assumed the tech understood I wanted them exactly like my regular eyeglasses. Instead of simply saying that, she used other words when discussing the sunglasses. I still assumed they would be exactly the same. After picking up both pairs of glasses, I noticed the sunglasses were "blurry" when looking straight ahead. I knew immediately what happened. My reading prescription had been put in the entire lense. Not just the bottom. When I was finally able to speak to this tech, she told me I had to pay the difference for a "progressive" lense. Not for nothing, but I don't do this for a living. She does. Why on earth wouldn't she explain I needed a progressive lense in my sunglasses?? She didn't. She let me think my sunglasses would be just like my regular glasses! Then had the nerve to insist I was at fault. Sorry, not buying it! SHE is the so called "professional". If I only needed a reading prescription, hence a "progressive" lense on one pair of glasses, why would the second pair be different??? I'm waiting to speak to her manager when she returns from vacation. I do NOT recommend getting your glasses from here!

We had been to a couple of specialists before and had ear surgery and we're not happy with the…read moreresults. We made an appointment with Dr. Gold on the advice of another physician and have been very happy with the medical treatment we have received. He probably doesn't have the best "bedside manor" but is a great surgeon and Doctor so I really don't care about that.

If I could give him less than 1 star, I would. He did not read my records, called me a liar and…read moresaid that I could not be experiencing the symptoms I have. Since he did not read my records, he did not know I have a TBI and went to him to see if my inner ear was apart of the bigger issue of the TBI. He ignored my questions and insulted me repeatedly. One review said "he probably doesn't have the best bedside manor" is an understatement. I would actually call him an uncaring person and not much of a "doctor."

I am so impressed with Dr. Browning my eye was saved by his skill and knowledge…read more Anyone that needs eye care I recommend you reach out to dr. Browning. He and his entire staff office and surgical are so professional and caring.

I chose him for his good reviews and expertise due to years of being an opthomologist. Someone…read moreleft him a negative review, but if you check her profile you'll see she only leaves negative reviews. Apparently someone hard to please. I will always choose Dr. Melton.

Mrs. K. is getting followup treatment here and we have been pleased with the service. The front…read moreoffice staff seem to actually care and so it's been easy enough to schedule appointments and take care of deductibles. The appointments with the doctor are good and thorough though I wonder why he has a stethoscope because he doesn't seem to have any need to touch patients. The exam room is large enough that we could play badminton between the computer where the doctor sits and the patient seating. Odd. But we are pleased with the treatment and it seems to be moving in the right direction. Brains are hard so it can take a while to figure out what's going on and work on fixing it. [Review 2180 of 2024 - 3837 in North Carolina - 23199 overall]

I missed my last appointment and they dismissed me from the practice even though they had my phone…read morenumber and address wrong. The doctor led me to believe he cared and would get to the bottom of my essential tremor, but then didn't care when I pleaded, saying if they wouldn't see me, I would very likely go untreated. So if you need a neurologist because you struggle to function, this is not the neurologist for you. This is for folks that have the spoons to jump through hoops, only for those with neurological disorders that don't really affect them but they still want to see a doctor. if you have a neurological condition that affects you in day to day life, go somewhere else.

I've been seeing Lauren Cook for a little over a year now, and I've had an awesome experience with…read moreher. She saw what my past physicians had ignored in my test results and started the process that ended in me finding out my kidney was functioning at 5% and I needed to get it removed. I'm forever grateful to her. Everyone in this office has been very helpful and kind. The office is clean and calming. I definitely recommend checking it out if you're searching for a new physician!

I would not recommend South Park Family Physicians. Terrible customer service experience recently…read more I was unfortunately stuck behind an auto accident on my way to an annual appointment (had been a longtime patient) and was maybe 10 minutes late to the office. They canceled my appointment. No phone call to see if I was on the way or anything. And there was nothing about an automatic cancellation in the pre-visit notes from the office. Just an incredible lack of empathy, especially when I have had to wait beyond 10 minutes in the past in their waiting room as a patient. I'd look for other providers in the area if you can.