We stayed at Copper Mountain in Center Village at the Mountain Plaza. It was an easy walk to the…read morelifts; and we kept our skis in a ski locker close to the room which made getting ready in the mornings easy! I enjoyed being in Center Village as it was close to food, entertainment, and of course skiing. The condo was clean and well stocked (friends stayed in another building with a different vendor and they did not have nearly the items we had). I rent my home at Topsail Beach NC so I understand the importance of a well stocked home. Working with The Lark Mountain Group was easy. They provided very specific instructions and I knew exactly what I needed to do and when. I had no issues so I did not have to reach out. I would book with Lark Mountain Group again.

We did not stay at Lisa's Copper Mountain condo. However, I am giving her five stars for the way…read moreshe promptly and generously handled my Airbnb cancellation. A little backstory: On May 27, 2024, I made a reservation through Airbnb to stay at Lisa's condo in February 2025. The cancellation policy required a 50% fee should the reservation be canceled at least 30 days before arrival. I paid in full when I made the reservation. Three days after the I made the reservation, I had to cancel it due to some unforeseen circumstance. I contacted Lisa and explained my situation. She could have easily stuck with the cancellation policy and charged me 50% of the total. However, she agreed to waive the fee and did so promptly. Lisa was generous and I wanted to give a shout out to her. Thank you so much, Lisa.

There IS a difference in property management companies. Pioneer is the best property management…read morecompany I've worked with in the Denver area. The bad ones will often overestimate how much your place will get in rent, attract underqualified renters, provide low quality maintenance, and as a result, you have a lot of turnover and unexpected damage to your property. I've been there with other management companies in Denver, including many with allegedly good reviews. The good ones will keep it boring in the best way--consistent, high quality renters, fair market prices, and actual property management that leads to less damage, less turnover, and better care for your property. That's what Pioneer does. They do a great job of attracting qualified tenants who PAY ON TIME. They plan ahead and make your rental property as easy as you had hoped it'd be the day you decided to turn a place into a rental. They're responsive on email and by phone, and they want to do the right thing for you. It has been a night and day difference working with PPM compared to other management companies in the area. If you're a property owner looking to rent out your place in the Denver Metro area, choose them. Your future self and your rental property will thank you for it.

My time renting from Pioneer has been nothing but positive. I've lived in their property for almost…read morethree years, and everything has been handled professionally. Bobbi Salkeld is wonderful and always helps with maintenance requests and questions right away.

I had to sell my home remotely from another state. Jay and Kathy made it so easy for me. I had to…read moredo some work on the house and they helped me by getting contractors. Really they did ALL the work to sell my home. They kept me informed about the process and answered all my questions. They were very responsive, answering my calls within an hour or less usually. They listened to me and let me call the shots but were honest with me and gave me advice when I wanted it. I know every situation is different, but in my case it was less than one month from listing to closure. I would definitely use them again.

From the owner: Our office offers a notary service.read more

Total slumlords. Refused to fix anything. No air in the summer and no heat in the winter. Ac repair…read moreman said the ac unit has not been cleaned or maintenance in years. Couldn't run the coffeemaker and microwave at the same time (tripped the breaker). Bathroom vanity has a hole in the bottom of the cabinet so it's totally unusable. Fence in backyard is falling down on one side. Can't believe this company thinks it's ok to rent something like this. . Don't trust them. Only put one star because you have to not because they deserve it !!!

Customer service is definitely not part of the language of the company. Sending letters to…read moreresident of one of their communities with sentences in caps????? Why are you yelling at someone who has nothing to do with the your problems when your company is taking over the new property. "CASH WILL NOT BE ACCEPTED AT THE OFFICE. DO NOT EXPECT TO MEET WITH ANYONE FROM THE CAMBRIDGE COMPANY, AT ANY TIME, AT THE OFFICE WITHOUT AN APPOINTMENT" Why are you yelling at us? Thanks Mr. Timothy Nelson. Your letter is rude and very unprofessional. These are humans you are yelling at and don't deserve your condescending demands. I bet if you sent a letter that was a bit nicer - people would be nicer to you!!!

Working with Alyssa at Whitehead Property Management has been a very positive experience for us. I…read morehighly recommend this company for any of your investment property, Airbnb turnover, or general property management needs.

From the owner: Whitehead Property Management helps you manage your vacation/short term property rentals! Whether…read moreyou need someone to manage the bookings, handle cleaning/turnover, or do it all Whitehead Property Management can help!

Do not rent from this company. Fair warning. They treat each tenant differently. They treat certain…read moretenants better than others. These tenants get away with breaking the lease and the law and still live in there rented units. I feel discriminated against from them everytime i have a issue with another tenant or them in general. Watch out. The yard in are rented unit is weeds that all that grows there it is horrable they do not put in a dime to fix the yard they expect us to do the maintenance and spend our money to keep in in code in the city we live. If you are already renting from them take pictures of everything that is falling apart PROTECT yourselves.

iam a tenant of grace management in thorton co. I have lived here 20 plus years. We are having…read moreproblems with the lady in the other unit this is a duplex. The police have been out we have police reports video of the neighbors unruley actions in front of or camera, mail not delieverd due to there dog. They allow there guest to taunt us and speed up and down a residential street. We have reported ever issue (there is more) to grace management in thorton co. Letting them know we think this women or her guest are going to hurt us. They have done nothing but tell us if we want to move out they will allow us to break our lease. WE have been here 20 plus years with NO complaints from no one we do not pay us much rent as they due next door because the other unit has been remodeled.I feel we are being discrimanated against. While the neighbor goes on doing illegal activities

Very happy with Top Properties! We've had them manage our rental…read moretownhome in the "City Park West" area of Denver for 4 years. They found qualified renters quickly for 2 leases. When a renter has some issue, TP contacts us promptly with solution suggestions, and the problems are taken care of to the renters' satisfaction. Thanks so much to Ryan and the people at Top Properties!

I just moved into a property managed by this company. So far the experience has been a good one…read more The leasing agent was incredibly friendly and even showed the unit to us a second time. Since we've taken possession of the property we have had a few minor items come up and our property manager, Steve, has been incredibly quick and responsive in getting these things addressed. His level of care is highly appreciated. I work in property management as well and this company definitely sets the bar high for customer care in regards to both owners and tenants alike from what I have seen.

UPDATE: Shortly after posting this review, management reached out to us to rectify our issue and…read moreaddress the unprofessional behavior of their employee. We appreciate the promptness and professionalism of their company in making the situation right. It sounds like they will do their best to ensure this situation does not occur with future tenants. -- PREVIOUS REVIEW: DO NOT RENT PROPERTIES MANAGED BY THIS PREDATORY COMPANY. We have been renting for 15 years and never experienced such predatory practices. We were model tenants and left the apartment cleaner than any other apartment we've ever lived in. We did everything on their MULTIPLE cleaning checklists including WASHING THE FREAKING LIGHTBULBS. They still found every possible way to nickel and dime us out out of half of our security deposit, including charging us $55/hour to clean things we already cleaned or to clean things that weren't on their checklists, routine wear and tear (paint touch ups) and the gas for their maintenance guy. Also, we were told during our lease that we could not hire our own carpet cleaners and the cost of carpet cleaning would be deducted from our security deposit. After our lease ended, they sent a message indicating they assumed we'd had the carpets cleaned already. We were honest that they hadn't been cleaned because they said they had to do it. Now I wish we had done it ourselves. Getting them cleaned ourselves would have saved us quite a bit as they charged us $212 for a 900 sf apartment. Our main contact was not very professional throughout the duration of the lease. He emailed and texted us messages meant for other people on multiple occasions. Our last month in the apartment he never contacted us once on what the move-out procedure was or offered to do a final walk-through. Not knowing what else to do, we left the keys in the apartment on the last day and texted him that we'd moved out. He didn't contact us until the day after our lease ended. Now I know why! It was so he could find hundreds of dollars worth of issues with the apartment to deduct from our security deposit after it was too late for us to do anything about it. It's clear now they intended to hire their expensive professional cleaners on our dime regardless of how well we cleaned. I've never not received my full security deposit back after 15 years of renting. Do not rent from New Age Realty unless they're fine with them spending your security deposit on expensive professional cleaners. They do not treat good tenants with respect and I'm glad to be done with them.

This company is unprofessional, rude, and only cares about taking your money. Do not trust them…read morewith your home or investment properties. Absolutely wish I never worked with them.