Nice people and nice variety Seems like this is the only…read morefabric for quilts for miles!

They had a really Nice selection and Very friendly staff. Will definitely be coming back.read more

Really nice store with lots of items for every taste. Very clean and not super crowded with items…read more Many vendors expose their items here. The lady that greeted us was nice and courteous. I hope that they get new things in the store. I will return.

Best Ace I've ever had to deal with. They do seem to be short staffed, keep trying to get a key…read moremade and the person in the back never seems to know how to make it and wants me to come back later. On the good side they have a massive selection of all the hardware you might ever need.

Overall great store. They have everything from hardware to life style wear and more. The staff is…read morealways friendly and helpful.

We had a motherboard replaced in September to support Windows 11, and Windows was installed at that…read moretime. Approximately three months later, in December, the system entered an Automatic Repair loop and would not boot. We spent nearly two months attempting to troubleshoot the issue ourselves using the reset and restore options available within Windows. A December restore point was visible during that process. When we brought the computer back to the shop, we were told that "someone must have deleted system files" and that it would be $100 to reinstall Windows. We were also told it was not possible for the issue to be related in any way to the prior hardware replacement of which a previous call to Microsoft verified it very well could be and months later at that. What concerned me was the immediate attribution of fault without explanation of diagnostic steps. Windows Automatic Repair loops are boot-level failures typically associated with update corruption, driver conflicts, storage issues, or system configuration instability -- not casual deletion of files by an end user. Core operating system files are protected and not easily removed through normal usage. Additionally, concerns were raised about side panel screws suggesting possible tampering, although it was unclear how that would relate to a Windows boot-level error. Given that this was a return visit following extensive and costly hardware work performed by the same shop, I would have expected a broader and more collaborative diagnostic discussion before attributing the issue to customer action. Multiple plausible causes exist for this type of failure, including Windows update corruption and drive health factors, and those possibilities should be evaluated and explained before concluding that files were deleted or that the system was tampered with. It was also not clearly communicated at the time of the original repair how long labor would be covered or what expectations should be if a system-level issue arose months later. With expensive hardware work, clearer explanation of warranty limits, potential update-related risks, and post-install expectations would help customers make informed decisions. Even if the root cause ultimately turned out to be unrelated to the motherboard itself, a transparent diagnostic process and clearer policy communication would have reinforced confidence and likely led to additional service work. Instead, the quick assignment of blame and dismissal of other possibilities affected our confidence in continuing to use their services. We ultimately chose to resolve the matter elsewhere. If you struggle with question of getting a new gaming PC over repairing just buy the new one over going here, you'll be far better off.

I haven't had any problems any of the times i've been great store great service! the people are…read morefriendly and helpful I will make sure to come back with any computer problem!

I'm not a skater but decided to stop in and check the place out while I waited for my wife to meet…read moreme for lunch at Mary Ann's. Even as a non-skater I thought this store was lacking. There were about a dozen boards on the wall behind the counter, some DVDs in the counter, a couple racks of clothes and some shoes. And an old hound dog hanging off a car seat in the corner.

Store looks empty, unorganized. Staff unfriendly and not even tried to ask if we needed anything…read more Needless to say, we walked in and walked out quicker than expected.

This location has always had friendly staff when I've been in over the years I've only had one…read moreexperience where I had games I traded that didn't have value and they took them instead of giving them back to me. They were older games so it wasn't a huge deal for me but others could get really upset.

Very friendly staff have purchased a few pricey items, good quality equipment, and in the past,have…read morealso had some quality craftsman work done by fellows in the back. However, I was very disappointed this past Saturday when I pulled up into the parking lot at 4:36 PM pulled on the door handle and it was locked .Peered through the tinted glass door , and a male individual signaled to me that they were closed. I immediately thought I must've read their hours wrong for a Saturday. As it turned out, I hadn't read them wrong. Their hours said they would be open until 5 PM. Boy I felt like I had been punched in the gut. It wouldn't have been so bad, but I made a special trip from out of town. I really felt unappreciated as a customer. Maybe the owner needs to realize that customer service is more than just assisting people inside the store, but also entails giving reliable information to their customers. Still uncertain if I'll ever go back.!

I don't understand some of the reviews here. Yes, when you walk into the store, the staff…read moreimmediately asks if they can help you and they sometimes do go with you to the aisle for the purpose of,.....(drum roll)....HELPING YOU! Good gravy people! Some of you are acting like you want to NOT have anyone to EVER help you! If that is the case...GO TO LOWES! They will be happy to NOT give you any assistance, and they hire plenty of people who have no earthly idea how to do anything other than play on their phones. E&T Hardware is a gem! Elgin is lucky to have a great place where we can go get what we need quickly and have people there who know what they are talking about. And so, some of the prices, not all, but some are a little more than the big box stores. The way I look at it is, my time is worth more than saving a few bucks here or there. I value my time and will continue to give E&T first shot at just about everything I need and only go to Lowes or HD when either E&T does not have what I need or the price is such that I have no other choice.

The only spot in Sumter for DVDs and CDs. Also has albums. They have new and used at reasonable…read moreprices. A great collection. I could spend all day in here. Music folks know the cleanest, fullest sound comes from tape, then albums, then CDs, then streaming/MP3s. This is the spot to fill out that album collection now that records are outselling CDs!

Nice selection of used vinyl records, especially older/classic rock material (before CDs were…read moreprevalent).