Received very poor service from this company on a Monday evening from DFW. When we called from…read morebaggage claim, they placed us on hold for six minutes. So my wife called back and no one picked up. They eventually told us where to go for the pick up. Although they said someone would come within 10-15 minutes, the van didn't come for 23 minutes. The van had no outside markings (plain white) older van. The step to climb up into the van was broken (see photo) so it was quite difficult for my wife to climb in and out. The driver was nice, but the telephone service was poor, the wait excessive, and the van was damaged.

I can't say enough good things about this company and their employees. After a horrible Uber…read moreexperience, I needed something convenient and easy and quick for my weekly trips to the airport / and they have beyond surpassed my expectations. A couple of times I've even gotten lost / confused on where to meet them and they have remedied it and made sure I still made my flight on time. It's easy to make reservations, update or change them, and they always greet you with a smile. It's a great way to start a long trip or come home with no hassle too.

FANTASTIC service!!! I will always use FreedomPark 's Valet Service. I am amazed at how wonderful…read moreyour service was and is!!!!

I use Freedom Park every time I fly out of DFW. They are awesome! Absolutely amazing customer…read moreservice. I have only experienced two minor issues and their response was right on point. I am a very loyal customer.Makes me wonder if these negative reviews have them confused with the other service at DFW.

some if the worst valet service ever. Never encountered such bad customer service and rude workers.read more

Great service! Konstantin made the process extremely easy. The Legacy Valet crew was awesome…read more Extremely professional. Highly recommend.

This valet service was seriously the best! They had such great and respectful customer service!…read moreEach person at the event was extremely pleased with their amount of curiosity! Thank you legacy service my event would not have been the same without your service!

EXCELLENT ! Brandon came to my job and worked on my car after I reached out to him about a smell…read moreinside from some groceries that were left. it was well over 100 degrees outside ! What I didn't expect was the amount of effort He put into not only getting the smell out but in detailing the inside of my car! He got stains out of my car I didn't even consider at the beginning because all I cared about was the smell being gone. My car smells WAYY better, carpets were shampooed , rugs dried , interior wiped down, even my truck (which was the where the smell was originally located). I HIGHLY recommend! Will be returning for more service in the future. KEEP UP THE GREAT WORK!

Super job with our residential event. From first contact to the last car returned to our guests,…read moreeverything was flawless. Julie and her team at the event were professional, pleasant and enthusiastic. We had about 75 guests for a family event. The pinky leadership treated us during the planning and contract phase as if we were a Super Bowl venue; attentive, welcoming and thorough in their preparation and execution. I can't believe how easy and well executed their contribution to our event was. Top marks!!!

We were invited to an art show at Green Family Art Foundation on Flora St. on Saturday, October 4,…read more2025. We valeted our car in front of the gallery, saw the show and then decided to walk down to Halls Art, Ellie's for a glass of wine. We returned to the gallery at 9:30, our car was out front, open but no keys anywhere, nor any message about how to retrieve our keys. After searching, along with kind police officers, we then Ubered to our home to retrieve an extra key, then Ubered back to get our car. I called the service on Sunday, but they were closed and was not able to get in touch with them until Monday. They said they had left our keys with the owner of the gallery who then met me to hand them to me. My issue is that the valet was on a very busy entertainment street and they did not tell us that we needed to get our car by 8:30, nor did they have a sign that let us know that we had to pick up by 8:30, and no message as to where we could get our keys. Not only was it a $50.00 round trip Uber, but a very stressful situation that was handled very unprofessionally. I WOULD NOT RECOMMEND USING Pinky's Valet Parking Service.

We were met by a guy named Chusak. He was friendly and helped us, making sure we were good. I would…read moreuse again

I had a horrible experience with DFW Airport valet. The whole point of paying $45 a day is to make…read moremy departure and arrival seamless. I left for a vacation on Monday and returned four days later on Friday. Upon landing I expect to receive a text message telling me where I can retrieve my car. There was nothing. There was no communication at all. When I finally found my car after someone at the airport told me where I need to pick it up, the valet guy didn't even ask for identification or confirmation of who I was before he just unlocked my car. Anyone could've walked up to my car and taken it. When I asked him why I didn't get a text telling me where my car was located, he asked me to confirm my number, he had the correct number, and then I magically got a text right then with information about my car. I asked to speak to the manager whose name was Don. When I told Dan that I was disappointed in this service rather than apologizing immediately he told me it was not their fault because they can't help when the automated text messages are sent out by cell towers. Rather than apologizing for the valet guy opening my car without any verification, he asked me if the valet guy had any reason to suspect that I was not the owner of the car. He then proceeded to tell me that he was sorry that I had had a bad flight, like that was the reason I was upset about the service when I was about to pay them $360 for this service. I paid $45 a day plus an extra $100 for them to detail the inside of my car. when we got in my car whoever detailed it had left my Stanley cup full of water laying down in my passenger front seat. The water had been sitting on my leather for a day and a half and had sunk down into all of the holes in my heated and ventilated seats. I have reached out to them several times over text with no response. It's funny when I approved them cleaning my car and spending the extra money they texted me back immediately saying great we'll get it done. But when I texted them last night upon returning to my house and letting them know that I was displeased with their cleaning service because of the water situation, crickets. There are other valet services at DFW I hope you do more research than I did and never use this company. The valet guy was so unprofessional, the manager was so unprofessional, please don't waste your money.

Got the car back in one piece and they do drive manuals. Why they don't have more stars?read more

They wrecked my car at Jose. They obviously backed into wall or another car. Saw that they damaged…read moresomeone else's car on here. They are reckless with people's cars. Inspect your car before you drive off people!

Honest team and love to really turn a frown into a smile. Love seeing the valet greet me with a…read moresmile anytime I arrive at Uchi. Seeing how perssonable the service is I would recomend their service anytime I go to Uchi!

Elvis and the Next Level Valet team are true professionals. Whenever we go to Uchi or Top Knot,…read moreElvis and his team always remember my husband and I. They take great care of everyone that comes to the restaurant and park our car with care. We enjoy coming to these restaurants and seeing Elvis at Next Level Valet. It is one of the many reasons we love coming!

I do not recommend this company to anyone looking for a valet service. I recently parked my car…read moreusing their valet service and the valet service broke my key card. I was told to contact their management (PPS parking). I emailed them within 20 minutes of receiving my car and their phone number does not work nor have they responded to multiple emails and even a LinkedIn message. Their website claims they have "honesty, integrity, and professionalism, " but based on my experience the company and its owner, Brennan Burgess, have none.

Very polite clean professional great service Definitely…read morerecommend, will use for private event.

Elite Valet provided outstanding service at our wedding reception on Saturday night. They arrived…read morepromptly to set up and were very friendly. I would use them again and recommend them!

I used their service for a very high end party and they were awesome. From the very beginning they…read morewere very responsive and quick! Their pricing was very competitive and they had very good customer service. It was a rainy cold night and the valets were able to keep our guests dry. They got the guests cars quickly too! The guests were very impressed with their service. I was too, they even came out to meet me onsite to discuss the plans for the party a few days before which was very helpful for signage. They were knowledgeable and had experience working in the area where the party was hosted and they also work with many different types of businesses and building types so it made the process very smooth and easy. I sent out a survey to the guests after the party and this is a quote from one of them in response to what they liked about the party: "The food, drinks, conversation, and fabulous Valet that kept us all dry."