Went here recently with my mother and a Groupon voucher to have a haircut with Michelle. She was nice and friendly, and like Bekkilowe says there was no hard selling. However, I went with a fairly good idea of what I wanted. She flat out refused to do this as it 'wasn't how she was taught to cut hair'. I gave in and just let her give me the cut she wanted and style it how she chose, which didn't really suit me at all (it poofed out around my jawline, which is the main area I DON'T want a load of extra volume).
It's not an awful cut (Michelle has been a hairdresser for 8+ years) and a couple of people have complimented it, but it's just not what I wanted at all. We spent about 20 minutes talking back and forth about this, which meant we ran late (my cut finished after 1hr 40 mins before she rushed though my mum's in about 40 minutes, while the next lot of customers were waiting and we had somewhere to be).
Went to CM Claire in Bath for my last cut and they did a far better job and actually considered the images I brought. I would definitely consider going back to CM Claire but would NOT recommend Michelle at Level Cuts. read more