If you're looking for a helpful, well stocked golf store, this ain't your place. As the staff will…read moretell you every time you walk in looking for something, they really don't have a big selection of whatever you're looking for. They really focus on custom club fitting. Went in twice since they moved to the new smaller location. Won't be a third time. Both times I was looking for something specific. First time was an accessory (travel bag) and new shoes, and the second was a new hybrid club. The first time I was given the "we don't have a big selection of those because we focus on club fitting" speech. OK, kinda short-sighted for "golf store" but whatever. I heard the same thing told to two others who came in looking for this or that. Second time I went in I was looking to pick up the hybrid after looking for some advice, maybe even custom order one if possible because I'm taller than most. I began browsing the limited selection. Two other guys in there and they started asking one of the staff about this club or that club. The staffer had little info to provide. Then they asked if they could try one they apparently liked in one of the fitting bays. Nobody else in the store, mind you, except me. The staffer was extremely reluctant to let them hit a couple. He gave the "we really focus on custom fitting" speech but let them hit a few. Staffer never went back to see if they liked it or wanted to buy. No selling or seeing what they did or didn't like. Nothing. They eventually walked out. I'm still there looking at clubs. Haven't been approached by either of the two staffers on duty. Clearly interested in picking something up but also probably need a little advice. Been there 15 minutes at that point. Decided to let this play out. 25 minutes rolls around and a couple of people walk in. A woman wants an accessory for her husband as a gift. Got "we don't have a big selection of those. We focus on custom club fitting" speech. I don't remember what she settle for but I do remember the staffer just kind of looking at her and saying, basically that's all we have. No real help at all. The other people/person left in disgust after finding nothing. Meanwhile, I'm still there looking at clubs. I heard all about which clubs they were going to trade in with the stores new trade in policy and which clubs they were going to buy because they were having a great conversation between the two of them while I was there. I heard about their personal lives and the courses they liked. I heard about the players they didn't like on the tournament that was playing on tv. Never once did they address me or approach me. After about 35 minutes or so I gave up. As I literally stepped out the door, one of them says, "if you have any questions just let us know". Yeah, I got a question. How do you justify being paid by your employer? Better question. Unless you want to have a customized fitting, why would anyone ever shop here? Not sure they would even do the custom fitting well since they don't seem to have staff who can do the basics. As a parting shot, I went to Spokane recently for a few things and stopped at Golf World or World Golf or some such named store. I walked in to a well appointed store, was greeted as I walked in and asked if I need help with anything. Was given advice. Was allowed to hit a couple of suggestions before we started any talk about the need to custom order. Found one. Spent around $300 and was done in about 20 minutes. That's called SERVICE and SALESMANSHIP, just in cast Golf Universe is confused.

If you're looking for a helpful, well stocked golf store, this ain't your place. As the staff will…read moretell you every time you walk in looking for something, they really don't have a big selection of whatever you're looking for. They really focus on custom club fitting. Went in twice since they moved to the new smaller location. Won't be a third time. Both times I was looking for something specific. First time was an accessory (travel bag) and the second was a new hybrid club. The first time I was given the "we don't have a big selection of those because we focus on club fitting" speech. OK, kinda short sighted for "golf store" but whatever. I heard the same thing told to two others who came in looking for this or that. Second time I went in I was looking to pick up the hybrid after looking for some advice, maybe even custom order one if possible because I'm taller than most. I began browsing the limited selection. Two other guys in there and they started asking one of the staff about this club or that club. The staffer had little info to provide. Then they asked if they could try one they apparently liked in one of the fitting bays. Nobody else in the store, mind you, except me. The staffer was extremely reluctant to let them hit a couple. He gave the "we really focus on custom fitting" speech but let them hit a few. Staffer never went back to see if they liked it or wanted to buy. No selling or seeing what they did or didn't like. Nothing. They eventually walked out. I'm still there looking at clubs. Haven't been approached by either of the two staffers on duty. Clearly interested in picking something up but also probably need a little advice. Been there 15 minutes at that point. Decided to let this play out. 25 minutes rolls around and a couple of people walk in. A woman wants an accessory for her husband as a gift. Got "we don't have a big selection of those. We focus on custom club fitting" speech. I don't remember what she settle for but I do remember the staffer just kind of looking at her and saying, basically that's all we have. No real help at all. The other people/person left in disgust after finding nothing. Meanwhile, I'm still there looking at clubs. I heard all about which clubs they were going to trade in with the stores new trade in policy and which clubs they were going to buy because they were having a great conversation between the two of them while I was there. I heard about their personal lives and the courses they liked. I heard about the players they didn't like on the tournament that was playing on tv. Never once did they address me or approach me. After about 35 minutes or so I gave up. As I literally stepped out the door, one of them says, "if you have any questions just let us know". Yeah, I got a question. How do you justify being paid by your employer? Better question. Unless you want to have a customized fitting, why would anyone ever shop here? Not sure they would even do the custom fitting well since they don't seem to have staff who can do the basics. As a parting shot, I went to Spokane recently for a few things and stopped at Golf World or World Golf or some such named store. I walked in to a well appointed store, was greeted as I walked in and asked if I need help with anything. Was given advice. Was allowed to hit a couple of suggestions before we started any talk about the need to custom order. Found one. Spent around $300 and was done in about 20 minutes. That's called SERVICE and SALESMANSHIP, just in cast Golf Universe is confused.

I am a mom of 4 boys so I have been to soooo many places like this over the last 15 years. My…read moreson's best friend moved to Tri-Cities and we try to visit as much as possible. On our last trip I was looking for something fun for a couple of 11 year old boys to do on a cold day and found this place online. It was super clean, well organized and lots of fun. I think 11 years old was probably the top end of the age range unless you were doing laser tag or virtual golf but we had fun. Like I said I have been to a ton of these places over 15 years and was very impressed with the cleanliness and efficiency of this one!

So apparently at Quake The EPICenter of Family Fun this is considered too dangerous and against…read moretheir rules. I was told to stop and can not hold my daughters (Who is special needs) hand to assist her to jump. Literally jumping an inch or two off the ground. I get their are rules, and you are not going to catch everyone but, others were doing the same and even pointed out by one of the owners while we were talking yet said absolutely nothing to them?? We have never felt she was not welcomed at a place until we tried to celebrate her bday at Quake. Such a sickening feeling as parents. We never had this issue at Max Air. I'm just glad she doesn't have the understanding to know what happened, to feel unwanted so she could still attempt to enjoy her bday.. Again needed to add this edit due to the lies of this company. First we were never told that we could move to bigger trampoline and continue to jump assisting my daughter like in the video. In fact I had to demonstrate to you in the adjacent bigger trampoline how I was jumping like in the video and was told that wouldn't work. Second in your video of rules we watched I did nothing close to depicted as double jumping or jumping too close to a smaller person as clearly seen in the video below. I was very gently assisting my physically handicapped daughter to jump. Absolutely nothing dangerous in that. Shameful and shady of a company to respond with lies instead of facts. Then to suggest that I'm putting my daughter at such dangerous risk to her safety is a joke. Much like how this company has responded to this whole thing.

We called ahead to sign up for the Kamigawa MTG prerelease. They said not to sign up, there would…read morebe plenty of room, just show up. We showed up and they actually turned us away, saying they couldn't accommodate us because not enough people signed up, and we should have signed up. Is this a joke? My kid was very disappointed, woulda been his first prerelease. I had to jump through some hoops and rearrange my schedule in order to make it. I can't recall a business actually turning people away before. What a big disappointment. We definitely won't be frequenting this business in the future, who knows what kind of crap they might pull.

This is not a good place to be at i go there its good for five minutes then everything goes out…read moreevery xbox everything goes out just black u cant even play it looks like u can 3 seconds later poof black dont go there ps they also never update there games my friends Xbox every game there needed an update waste of money it is a waste

I was visiting from out of state and spending time with friends. We originally wanted to do…read morekaraoke, but since there weren't any options available at the time, we decided to go bowling instead. The first game went fine, but halfway through our second game, an employee named Mary approached our lane and rudely demanded to know why I was using the disabled/child bowling ramp and a 7-pound bowling ball. I have an old wrist injury from high school that makes it difficult and painful for me to bowl without accommodations. When I tried to explain this, Mary became argumentative and continued to challenge my explanation rather than simply accepting it. The interaction was uncomfortable and completely ruined the mood of our outing. What made the situation even more frustrating was that there were no children waiting to use the ramp, and there was another ramp available in the arcade area. There was no shortage of equipment, so there was no reason for me to be questioned in the first place. As someone working in hospitality, I was shocked by the lack of professionalism and respect I received as a paying customer. Disabilities and injuries are not always visible, and customers should not be made to justify their need for accessibility equipment in front of others. I left feeling embarrassed and disappointed by the way I was treated.

Terrible time management. Gave an estimate of 1 hour wait time for bowling and then an hour later…read morethey said 45mjns to 1 hour of wait time.

This place is great fun! The endless trampolines are awesome by themselves, but add in the…read moredodgeball zone, Ninja zone, Ladder Crawl....and much more great place for family friends!

This is a pretty nice place for some indoor fun, specially with the heat…read more At the entrance, you have an area to fill a standard waiver. You do have to be older than 18 to initially fill out, then once you've completed your part, you can add the minors/children. The price is reasonable with $17 per hour for adults and $12 per hour for kids. Highly recommend bringing your own grippy socks (they are required on the trampolines) if you don't, you can buy a pair there. There is a nice kids zone only area. There's standard trampolines and a foam pit. Kids tend to build walls with the foam cubes and the crash into them. Really great activity to get those wiggles out. This area is strictly for 5YO and younger. For the people older than 5, They have a designated dodge ball area, a decent size regular area with trampolines, an airbag/foam pit, a young adults ninja obstacle course like area, and finally a basketball hoop trampoline section. I liked that it was on the honor system for time. They have giant clocks everywhere to let you self monitor for your hour(s) paid. In the back, they have a private rooms for birthday parties. That's is also we're the bathrooms are located. There is plenty of seating everywhere for the adults who bring there kids to jump and you can just sit and observe. They have a couple vending machines for drinks and small snack foods. They have an mini arcade with a racing game and a bunch of claw prize machines. The reason I am giving it a 4 star is because I didn't notice any information about a membership plan until after (advertisement was seen on the wall and television playing near the trampolines. Was not upsold at the beginning. The part that gives it a 4 stars is that after, I tried to inquire about it and asked that if my initial payment could go towards the membership as I would have easily bought that instead of a general 1 hour fee. The staff there said they would not do that, so therefore a drop in rating

You can improve that you can you make some of your machines working because my family came in their…read moretoday and I also don't mind the price and your 11 dollar salads are messed up also you can only pause your card once wtf I would want to give it a zero star review

This is a very fun place, even though it is meant to be for kids.. my whole family enjoys it, my…read morekids and also my parents.. we love having birthdays parties there.. On weekends it is super busy.. but goin on a weekday works perfect for us.. food is good too.. the place is also clean