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Letourneau's Auto Detailing

5.0 (5 reviews)
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Services - Letourneau's Auto Detailing

Auto detailing work

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3 years ago

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4 years ago

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5 years ago

So impressed with the way my car came out!! I never thought I'd see the day my 2016 CRV looked new again. Highly recommend, 100% worth it

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8 years ago

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14 years ago

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AutoFair Ford of Haverhill

AutoFair Ford of Haverhill

(149 reviews)

I had a great experience working with Christina while buying my car. She was extremely…read moreprofessional, knowledgeable, and patient throughout the entire process. Christina took the time to answer all of my questions and made sure I felt comfortable with every step. She wasn't pushy at all and genuinely wanted to help me find the right vehicle for my needs. Her positive attitude and excellent customer service made the whole experience smooth and stress-free. I would highly recommend Christina to anyone looking to buy a car!

A deeply disappointing experience -- would not recommend!…read more I moved from Washington to Massachusetts in the summer of 2025, and a few months later I finally decided it was time to look for a new car -- or at least a reliable used one. After months of searching and comparing options, I turned to CarFax to find something trustworthy. That's when I came across the Hyundai Kona that I genuinely fell in love with the moment I saw it on December 31, 2025. It felt like the perfect match after a long, exhausting search. I went to the dealership, asked all the right questions, and did everything a careful buyer is supposed to do. On January 6, 2026, after putting $2,000 down, I drove the car home believing I had finally made a solid, responsible purchase. I truly thought I was starting a new chapter with a dependable vehicle. Unfortunately, what followed tells a very different story. I'm already paying about $700 out of pocket for solenoid replacements and an oil change because the shop found white sludge in the engine. This is on a car I just bought from this dealership. Their "complimentary" oil change means nothing when the vehicle clearly wasn't properly inspected in the first place. I didn't buy this car blindly. I test‑drove it, asked questions, even had my fiancé on FaceTime asking the salesperson things directly. The moment I reached out about the check‑engine codes the car developed, the communication stopped. No reply, no concern, no accountability. This experience has convinced me to avoid dealerships entirely from now on. If you're considering buying a "certified" used car from them, bring your own mechanic, because their 130‑point inspection feels like nothing more than a sales pitch. Even the manager who finalized my paperwork gave me the same scripted lines about pricing and future repairs. None of it matched the reality of what I'm dealing with now. I expected payments under $300; instead, I'm paying almost $400 for a car that needed engine work almost immediately. The warranty has been useless, and the dealership has shown no interest in making things right. If they truly cared about customers, they would stand behind what they sell and offer at least a year of coverage for issues that show up right after purchase. I do not recommend this business. This was my first dealership purchase in years, and it will absolutely be my last. Save yourself the stress, the money, and the disappointment.

Letourneau's Auto Detailing - auto_detailing - Updated May 2026

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