Wow! Had the best experience! I didn't expect them to basically do a routine check over my whole…read morecar. I've been having issues with my head lights and they were able to find I had a loose wire and the other headlight was burnt out. I was impressed with the service and highly recommend coming here for your oil change. David the manager gave me great service.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Jefferson City.

Hello from Gatlinburg! I had an oil change here about a month ago and every one was so nice and I…read morewas in and out in 15 minutes I think !

The was a wait to get in. Each bay is backed up 3-4 cars. But it's worth the wait. Tyler was our…read morecustomer service and he was great. Really knows his job. They were training 2 others. This is a happening place. Super staff. Working hard. All employees seemed like they were a team. Waited about 1 hour to pull into the bay. Once inside it was 30 minutes. I even had my tires rotated!

Excel Auto provided me with honest, prompt and skilled service at a very reasonable rate. What more…read morecan be said?

I called Excel yesterday to inquire about having my daughter's car fixed. I explained a little…read moreabout what was going on, and he told me to bring it in any morning, and he would get it fixed, that it should only take a day to get it done. We took it to him this morning around 8am. He called me at 8:20, to let me know what he had found, and a total to fix it! I gave him the go ahead, and at 9:24am I received the call that her car was done! I am beyond impressed with Excel, and will certainly use them again in the future!

I went to Valvoline for the first time in Morristown, Tennessee, 37814. Knowing that Valvoline is a…read moresponsor and used in the Indy and Formula racing cars circuit, I feel comfortable with the product. Considering how the service was professional & attentive, asked as many questions as I did, I feel I will become a customer and find comfort in Valvoline Service, Morristown, TN...

Great service amazing customer service this was a great Valvoline I travel and have been to 100…read moreof them I have never been treated with such respect and a smile on everyone's face great service

This is the 2nd time I have had him do work on my vehicles. Honest, very good communication. I…read morehighly recommend this company for your vehicle needs. 1st car needed a/c and the 2nd vehicle needed a radiator. Both vehicles running awesome. This is my goto guy for my cars.

From the owner: I offer friendly and competitive automotive repair services, and communicate every detail of the…read morediagnostic/repair with clients. I treat every car I work on like it was my own, and I ensure it’s safety as if it was being driven by my wife or our children.

Alex and Chris did a great job with my routine oil change. They went the extra mile to keep me…read moreinformed on my tire pressure, air filters, engine filters, and more. Definitely could describe the service as "going the extra mile." Would recommend to others

Best service around- they are always professional, and offer exceptional customer service. Highly…read morerecommend them!

*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa…read moreon Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks.

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a…read moretimely manner. I will be using them again.

I had an amazing experience here today. These guy were honest and went above and beyond. The oil…read morechange sticker in my car said it was time to change my oil, so I dropped in to get it changed. The guys were super honest about how good the condition of my oil was in. They showed me the oil on the end of the dipstick. It looked like it had just been changed. They said I could wait about another 1,000 miles. How honest is that! They said they didn't want to take my money until it was necessary to do so. They even cleaned my window and checked my tires and placed air in the needed tires without charging. I will 100% be back to get my oil changed in a 1,000 miles with these guys. It can be difficult to find honest businesses or people these days. These guys are honest, friendly, and attention to detail. They deserve your business!

I went in near closing and asked for a full synthetic oil change. I also asked that they do nothing…read moreelse as I know the conditions of my vehicle very well. The entire crew jumped on the job and completed the service with better than professional pleasantries and I was out of there in just under 10 minutes. All were young and exceptionally enthusiastic. The facility was as clean as the day after construction was completed and brand new. Definitely will come back to them if I need an oil change next time I'm in the area. Excellent and fast service!

I haven't met many mechanics I can trust. Jerry is the most honest mechanic I have met in a long…read moretime. So happy that I chose his business over a chain store for an oil change he took care of my neglected car like a true professional.