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Lesser Evil

3.0 (8 reviews)
Closed • 8:30 am - 4:30 pm

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2 years ago

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Holiday Inn Danbury-Bethel At I 84

Holiday Inn Danbury-Bethel At I 84

(38 reviews)

$$

The place is ok.. Room is clean & decent size but my problem…read morewith this place the front desk. The woman wearing a shirt with no name tag. She said her name was Rochelle. It took awhile for her to finish the transaction & returning my card. Take note that's the only time I took my card out of my wallet & I have RFID wallet & pouch. After couple hours my credit card send alert someone used my card. Someone made online purchases & food delivery in west coast area. And after I dispute it. Immediately I received alert someone use my card at Walgreens 1hr away from this hotel. It's a headache! (hours on the phone) calling the credit card to dispute all purchases that I did not made. Never again! Stay away! I don't recommend this hotel.

Checked in 6/27. Didn't realize they weren't making up rooms except upon request due to COVID; on…read morethe evening of 6/28, I asked @ the front desk for my room to be made up. They said "tomorrow morning." I asked if they could send up new towels & someone to get the garbage that night, which they didn't do. All day 6/29, we kept inconveniencing ourselves, trying to make sure we were out of the room so housekeeping could make it up, & they just kept not doing it. I reminded them @ the front desk at 1 pm to make up the room then called the front desk again at 3:30 pm when it still wasn't done. At 6 pm we left for dinner & again told the front desk to make up the room. They said housekeeping had left for the day (!). This time they sent up the clean towels though. They finally made up the room on 6/30. Left 7/1. 3 stars because the pool & room were nice. Fitness center was okay; please put in a freestanding bench, there's plenty of room. Could do A LOT more with all those free weights if there was a bench. Our refrigerator froze everything we put in it, even on the lowest setting, which was annoying. Desk lamp in our room (412) did not work.

Lesser Evil - gourmet - Updated May 2026

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