The Pool and Spa Connection went above and beyond our expectations! Our liner, that was only 4…read moreyears old, started fading. The fading had become severe. I mentioned the problem to them, although I knew the warranty had run out. A short time later, I was contacted by the service manager who told me that the liner manufacturer had agreed to replace our liner, free of charge. Without us even asking them to, the Pool and Spa Connection reported our problem to the liner manufacturer and worked with them to resolve the issue. Because of the Pool and Spa Connection, we now have a brand new liner and didn't have to pay a penny!!! I would definitely recommend them to any current or future pool and spa owners!

From the owner: The Pool & Spa Connection is committed to bringing luxury to any home with custom vinyl and gunite…read moreswimming pools, portable spas, Big Green Egg grills and superior service. We enjoy making this luxury available to you in a way that fits your lifestyle and your wallet.

We have a Fox Pool and was trying to get a service scheduled. Called into the office and talked to…read moreRuth to schedule a service. Ruth refused to schedule and I asked to speak to the Service department and was denied to talk to them. The Customer service for this company is absolutely terrible. So disappointed.

Terrible experience! I ordered stainless steel hand rails and a ladder. They came in and Neal came…read moreout and installed them that same week. I went out to look at the rails and the finish was beginning to rust. They also did not install rings that fit at the base next to the concrete (which I thought was included. wrong) I went to the store and showed pictures of the rusted rails to Evan. He said he would order new ones and replace them. He then handed me the rings to install myself. I waited another 2-3 weeks to hear from Fox. Nothing. I called and told the receptionist about this. She said she would ask about it and call me back. Again, nothing. A few days later, I look out my back window and Neal is cleaning the rust from the rails. I go down to look at them, and he tells me that these were rails they had in the "back". New rails would be more money. I could not understand why I was not given the choice of cheaper rails from the back or new ones. When I placed the order I assumed I was going to receive a new product. Wrong again. I went to the store to talk to Evan and he was extremely rude, and kept interrupting me. He said he showed me the rails and said I agreed to buying them. I was NEVER shown the rusted rails. Evan also said he GAVE me the rings without charge, which was not communicated to me. All of this in front of his receptionist. I told him I was going to pay the balance of the rails and ladder if he thought he was bringing fair. He said he definitely was being fair and rudely walked away. I would discourage anyone from using this company.

We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

I am too broke to even have a puddle in my yard, but if I could afford a pool I would definitely…read moreuse these guys. They come into our quiktrip every morning, and they are always so sweet, upbeat, and eager to work. We would love for them to come work for us, but they said they look better in blue. If you are in need of pool work check them out!

We had an amazing experience with Aqua Pools from start to finish! Our salesman, Reeve, was…read moreabsolutely wonderful to work with. He was knowledgeable, professional, patient, and always willing to answer our questions throughout the entire process. He made what could have been an overwhelming experience feel easy and exciting. We are absolutely thrilled with our new inground pool and couldn't be happier with the way everything turned out. Reeve truly went above and beyond to make sure we were comfortable with our decisions and understood every step of the process. I would highly recommend Aqua Pools to anyone considering a pool, and I would definitely recommend Reeve as your salesperson. Thank you, Aqua Pools and Reeve, for helping make our backyard dream a reality! ‍

Daniel came out and diagnosed our pool issue. He was friendly and professional. Would happily use…read morehim again.

I saw Daniel's phone number being shared on Facebook as a reference for a good pool guy. And…read moredecided to give them a call. Since I've been having issues with my pool equipment and keep in the water clean.. My existing and current Pool Company has been very unreliable and unresponsive. And I've been frustrated. Upon calling Daniel, he came out the next day. Fix the leak in my pool equipment, clean my filters, test of the water was in and out in a couple of hours and got my pool back up and running. Thank you Daniel. And I definitely recommend this company

Kevin at Blue Waters Pool & Spas has been outstanding to work with and has done fantastic work. We…read morebought our home in Bright's Creek in August 2025, and the pool was in rough shape--completely green, equipment failing, and the liner near the end of its life. Kevin and his team turned everything around. They've been consistently reliable with regular service and replaced the heater, pump, lights, and liner. Kevin even went over and above fixing some minor stonework around our jacuzzi at no charge... The pool now looks and operates perfectly. Highly recommend

Would rate zero if possible. Horrible customer service, never returns calls. Do yourself a favor…read moreand avoid if possible.

Barely satisfactory for regular cleanings. Repairs & upgrades were the same. Billing was infrequent…read moreand bundled so that you had 3 months to pay at one time. Long wait times for issues to be addressed. A couple of times the cleaner dropped by only to leave a note that he cleaned (but my security cameras told a different story); the company sent another cleaner the next day or two, but to have to deal with this multiple times in one summer was more than any customer should have to deal with.

From the owner: Looking for a reliable swimming pool contractor in Simpsonville, SC? Look no further than Upstate…read morePool Management Group. We are your trusted local experts in pool building, renovation, and service. With our personalized approach and commitment to excellence, we are dedicated to bringing your dream pool to life. As a locally owned and operated business, we understand the unique needs of our community and strive to exceed your expectations. Whether you need deck renovations, liner changes, or additions, we have you covered. Trust in our expertise and choose Upstate Pool Management Group for all your pool needs. Contact us today to get started on your pool project.