Lots of product available, and very friendly staff! Great place to buy chemicals, or even a hot tub!read more

Wish i could do 0 stars…read more We bought our tub here many years ago. Good company, great tub. The years have not been kind. They ignored my calls for months requesting a service call. Do yourself a favor, call Acme Pure Blu. Great people, great company. They did a great job and came in under their estimate. And no, I don't work there or know anyone who does.

I was charged $450 for putting the cover on my above-ground pool and adding chemicals, which I was…read morefine with. They did put the black clips on, but then I also paid each worker $20 in cash to go under my deck. Later I found an extra $50 charge on my bill for the same

The customer help at the Fuller Street place of business is always pleasant and knowledgeable. They…read morehave helped me out at various times and I will always use them as my choice of experts. Keep up the good work. PS 29 years of using the same place says something about the family.

Incredible hot tub! Premium level quality and American made with great dealer support after the…read moresale

So I've owned the Viking Tradition 2 spa going on 3 years.. My wife and I live in the Las Vegas…read morearea and we use our spa maybe once a week if that.. So as a spa goes it does what it's advertised to do. Here is the reason I give it only 2 stars on this review!! * spa cabinetry does not hold up under the Las Vegas heat and sun. Spa orientation from back to front faces East and West so it gets full sun throughout the day. Within the first year cabinetry on the front and back has warped and separated. Cabinetry is NOT covered by warranty. Small print under warranty mentions this. Buyer beware!! Suggest protecting spa from the sun. * Spa tub is VERY prone to scratches. Keep your toenails trimmed! * So here is a big issue for me. I'm retired military so Viking Spas advertises their spas as USA MADE.. That was a selling point. However this is misleading. Spa Tub has plastic button that says made in the USA. But inside the cabinetry the pumps indicate by a sticker "Made in China"

Would not recommend. We purchased our pool in 2021, it was installed in July of that year. We…read morewere able to use it the pool the whole summer of 2022, this year we opened our pool, and the pump was making a loud screaming noise. I called thinking that Jager Pools would stand behind their product, but that unfortunately was not the case. He said, unfortunately it was out of warranty! So basically we received one summer of use out if that pump, spent over $13,000 dollars with an expectation that a pump should last more that one summer, and I also expected Jager Pools to stand behind their product. The offer I was given was, I could purchase the same pump at 25% off. What about replacing it? I even asked the associate on the phone, if you spent $13,000 on a pool, do you think the pump should last longer than that? His response was "it should". Extremely disappointed

Excellent partner. Bought our tub here and regularly meet with them on maintenance, water quality,…read morechemicals. They are superb and highly recommended. Enjoy the service they provide.

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Can't get a response from the repair department. Say expect one in 48 to 72 hours . Seriously. Been…read morea loyal customer for years and spent thousands of dollars but can get any timely service in their equipment. Ridiculously poor customer service!. Even in busy times 48 to 72 hours to schedule service that will be weeks out does not seem overly efficient

The personal service is outstanding at the Jamestown location of Zagers Pool & Spa! After Josh and…read moreSteve helped me open the pool, I've made some big changes. Steve suggested that I bring in water samples on a regular schedule, and going the same day each week is helping. While opening the pool, Josh wouldn't give up as he fine-tuned our sprayers that have not been working well the last two seasons. The arch of the water is gorgeous once again! Steve was able to tell me all about the pros and cons of a chlorine vs. salt water pool. I really feel confident making my decision to stay with our current system. I've been in the store twice with water samples. The Zagers team have been thorough giving guidance all while being patient with my many questions. I bought a Dolphin pool robot by Maytronics with Bryan's help and expert knowledge of the many models. He reassured me that he can repair the equipment right at Zagers. I love the ease of vacuuming now! The app is amazing and it is so easy to control the robot from my phone! Bryan also demonstrated how I could change the sand in my filter. He has a similar Triton filter in the showroom and walked me through the steps that I could do myself. He sent me helpful videos and links to the manuals and directing me right to the part of the process which was confusing at first. Jordan answered a frantic phone call. I had a lot of chemicals to add, the sand to change, and I needed reassurance. He offered to send me an email and it arrived in less than five minutes after he confirmed a few facts with a service tech! The exceptional level of service is why we trust our pool to Zagers!

Great owners, great store. Got 2 of our pools & supplies from them. Our favorite storeread more

Get ready for great advice and a good shopping experience. The owner and his wife remember all…read moretheir customer's names and can usually recall pool details in an instant. Just a note of preparedness: the owner is very passionate about the pool business and you will understand this in his mannerisms and the way he speaks about issues. Go with the flow when you shop here. He has the best prices in greater GR and we love his advice on troubleshooting our pool.