Locally owned small business with very friendly, helpful and knowledgeable staff. Great selection…read moreof hot tubs and excellent customer service. Highly recommend. Best in the Bay Area.

We've had our pool for two years we love the pool we did start having an issue with the liner after…read morespeaking with the owner he has agreed to help us have it replaced

I will just say that I had a totally unacceptable experience recently with the terrible employees…read morein this store. As a 10 year customer, I was very dissatisfied and disappointed with the regional manager's response to my report of the poor treatment that I received. I will be taking my business elsewhere from now on.

I walked in to get information about having a new heat pump installed, and the worker was rude…read morecondescending and told me I needed to look on the website although I was the only customer in the store

I'm late in leaving this review but you won't regret buying their quality tubs, and the service…read moreafter the fact is the best I've ever experienced. Dave the owner, and Arnie our sales person, came out to our house at no charge 5-6 times to help us out as we were rookies with Hot tubs. They truly want their customers satisfied. The product is high quality...it's definitely worth the price. Thank you Dave and Arnie, sincerely Tom and Jen Kilker.

Bought an American Whirlpool hottub from this company at their Lakeland location two years ago…read more Went with a local company, knowing we would pay more, because support was important to us. They did tell me that they were going to be discontinuing that brand but that they would still provide service. Now the hottub can't get hot (I keep it set at 104 degrees and it is stuck at 99) so I called them to see about getting it serviced. Now they no longer service these hottubs and that I need to call the company to see who can service it. They couldn't/wouldn't help me find someone to service it! Guess now that they have my money, I'm on my own. Would never go back there again. UPDATE: Closest certified American Whirlpool service center wants to charge me $471 for travel expense. I have messaged this company to ask for help since they assured me they would still service the hot tub we bought and I never heard back from them (that was over a week ago. I also called the Brandon location to see if I could get some help and all I got was "I'm sorry!". No offer to help in any way. I hope others will see this before deciding to do business with these people.

Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

After interviewing 5 pools companies to refinish my pool, I decided on Wahoo, and I am thrilled…read morethat I did. From the first visit with Jesus to the finish of the project their service was outstanding. They did what they said they were going to do when they said they were going to do it, I couldn't ask for anything more. I highly recommend Wahoo!

Rating a 5 star review only directed to ace service Tech Bibi for his Technical skills and…read morecommunication skills. Wahoo pool My pool is only 3 years old and needs pool finish and tile replaced due to poor quality, materials, work and apparently poor supervision. It is out of warranty and the cost to replace and repair is all my responsibility.

I called to get a quote on some work that needed to be done on my pool and they called back rather…read morequickly. I talked with Alex and he said next Monday or Wednesday he could come out. I was able to lock it down to midday Wednesday. Wednesday came and no one showed up or called. When I called them back they had no record of me. I regave them my information and they said they could come out next week again but could not give me a specific day even when I asked to lock down a day. How can you have yourself available any day of the week waiting on them to call. Not professional at all. Will not use them.

My favorite pool store. I've been a customer since 2003. TMs seem to enjoy their work, are…read moreknowledgable, and happy to answer questions and offer helpful advice. Located on Hwy. 301 southbound, so very convenient for stopping off on ride home for most Riverview/Southshore residents.

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.

Our home features a pool built by Integrity Pools in 2019. We recently discovered a leak, and an…read moreindependent leak detection company confirmed the failure is located directly at the main drain assembly. When I reached out to Integrity Pools regarding this structural/plumbing issue on a pool built so recently, the owner flatly refused to even inspect or assist, citing a fine-print non-transferable warranty clause for subsequent homeowners. While I understand warranty fine print, a primary drain/plumbing line failing in a pool under 7 years old points to an issue that shouldn't happen regardless of who holds the property deed. Extremely disappointed in the lack of support or willingness to stand behind their construction quality.

Top notch!! Responded quickly to help find the leak in my pool and repaired right away. Highly…read morerecommend these guys!​

Obviously, in this damn age, you don't know who you're hiring or if they're even going to show up…read moreafter you give them a deposit. Thankfully we made a great choice using ultimate pool remodel company. They were very courteous and respectful, answered multiple questions and reply to emails and phone calls quickly. Their was very professional and knowledgeable. And in the end did fantastic work. They were not the most expensive they were not the cheapest. They were right in the middle and we're glad we chose them for the value. They did amazing work. What made it better is they kept the timeframe that they said it would need to be done. Although our job was small, they took the time to do it right and make it look great. Thank you to all their staff for their work.

Ultimate was referred to me by another professional. They said these guys really did great work,…read morewere honest and professional. Wow, they were not kidding. Jason, one of the owners originally took my call, reviewed my project and coordinated the next steps. Gabe the design technician and project manager came to my house to discuss the project in detail while helping us to select the tiles and design. Gabe was personable, knowledgeable and professional. He laid out everything in detailed and patiently answered all of our questions. Once the project began it was streamlined, smooth and finished right on time. Best of all within budget. I highly recommend these guys for any pool and/or deck. Great team of professionals and family owned! Thank you Ultimate Pool!