Incredible service by phone and in person. They went above and beyond to help me with a unique…read moresituation. Everyone I spoke to was professional and kind. Follow up was fantastic. I highly recommend!

Wow, did we hit the bulls-eye! So grateful we went with this company…read more as our pool has never been cleaner. It's also very nice to get the updates on what is going right and sometimes wrong with the pool. Communication is astute, timely & accurate. Our neighbor's signed on with them as well & just as pleased as we are. If you are looking for someone to take CARE of your pool, this IS the company to call. Hands down.

professional shows up on schedule…read more complete s commitment sends report with pictures grateful

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

I not recommend this service as they are not available to speak with you due to their ridiculous…read moreAI assistant. They did an inspection for me. They did not pass through the city so they ripped me off of $200.

Stop looking just call them....Poolvana makes everything right?Five star company by far. These…read morepeople are so great. They make our life so much easier. So we can come home and enjoy our beautiful sanctuary. In our backyard, thank you guys. Mr. SULLY

Reviews are all 5 for Drew for his business. SO happy I found his startup on Yelp! It is the…read moremost reliable and I don't use any other. More later.

Drew did a great job taking over from a service that left our pool cloudy and in need of service…read more He cleaned it up within a week and has been keeping it beautiful ever since.

Pool Troopers have been servicing our brand new pool for about 5 weeks. Today I came home to a…read morepump full of scalding hot water. Luckily our pool builder was in the area and came by. He discovered the problem... Clearly, not once since hiring this company and paying more than $400 over the last 2 months, they never cleaned the filter. I reached out to Ryan the area manager and he never responded. I'll be filing a lawsuit on Monday to recover the cost of the damage done to our brand new pump and filter cartridges.

Terrible experience…read more This company is deceptive, they do not pay attention, their technicians and management lied to us, and tried to create a problem we didn't even ask them to fix. They entered our property without permission when we asked them not to and no one answered the door or gave them permission. We have dogs and that was unacceptable. They do not take accountability, never apologized. DO NOT WORK WITH THIS COMPANY. They will argue with you every step of the way if you even remotely try to talk to them. We contacted the company to ask for someone to look at our leaking salt cell. We asked them not to enter our property without permission and to wait we would be there in 15 minutes to meet the technician to better describe the problem. Instead the technician went on our property without waiting and destroyed our pool pump (which was NOT the reason for our call) and told us that in order to fix it, they would need to charge us around $1000 for the service. Before any auto shop, home repair, any contractor begins...companies will ASK before starting work. But they never even asked. They started without our presence or permission when we explicitly told them not to. When we called the management and asked them to fix it they offered to refund the charges but STILL charged us. When the VP called me he insisted that we weren't charged, but after me telling him to look again he somehow found the charge to our card that he said he personally had "zeroed" out. He was rude with me on the phone told me that "every pool company enters property without permission" even when specially asked to not to.

Bought our pool cleaner here for a great deal. And they even had someone install it and it was less…read moremoney than anywhere even on the internet. they had a sale on floats so picked up a few for the kids. The staff was friendly and the guy that installed the vacuum was very helpful.

I had issues with what I thought might be my pool filter. (New pool owner) Had them come out to…read morecheck the issue while I was at work and was called by the tech telling me I needed a new filter..Cost? 900.00. After he busted out my simple sand filter and installing the this truly (labor intensive) filter which the customer must pull apart and clean every few months, it turned out the whole time the issue was with a clogged pool pump. I was sold a $900 filter that I did not need, but had no choice now because the technician busted up my old sand filter. In short, I would not trust this company to change my cat litter box. Do not use them.!! If possible, I would give this company a "no star" rating...Stay away from this company at all costs.