If you're looking for a hot tub this is the place to go! It's not a fancy show room it's just a…read morewarehouse with lots of hot tubs/ Jacuzzi. It's a family owned business which allows for deep discounts. I got a great deal from Mark! I did a lot of research before my purchase so I had lots of questions. Mark answered all my questions without any hesitation. He, even threw in couple extra freebies. I'm so happy I found this place! I can't wait to have my tub installed! If you're in the market for a hot tub or Jacuzzi check this place out, you won't be disappointed!

BEWARE: Worst Customer service they sell you a tub with a crappy warranty and when you call with…read moresimple questions leave you high and dry... When I went to buy they do everything but buy you dinner after that crickets! Careful with Waters Edge Tubs not worth it at all cant even contact the company!

Gregg was very helpful with the testing of my pool water. Excellent service. Thank you.read more

Pinch A Penny Pool is the perfect place for the novice. I am trying to be a do it yourselfer pool…read morelady, and I know absolutely nothing about pool maintenance. Everytime I go to this particular store there is someone to help me. The staff at this store is very knowledgeable about pool maintenance. And add bonus they always have fresh popcorn for free.

OJ & crew did an awesome job! I had my inground pool relined…read morewithout any issues. Nice work! Thank you!

Above the Rest Pools are the best! OJ and his crew are reliable and do a great job. They cleaned…read moreup daily and when they finished the installation left a spotless work area. He answered all my questions before, during, and after putting in the pool and even came back immediately when I thought there was a problem This is the second pool they have installed for me and I would happily use them again!

Our condominium hired SoFlo Pools all the way back in 2018. We are still with them, and I have to…read moreagree with the other reviewer that said, SoFlo Pools is "The ONLY pool and spa company you should consider hiring in South Florida." We must have gone through 3-4 different unreliable pool companies before being lucky enough to find SoFlo Pools. Here's what is our condominium building loves about SoFlo Pools! 1. They have a super cool report system that emails a picture and chemical report each time they service the pool so that you know it's safe for swimming. 2. Affordable. We were with them for two years, prior to receiving a modest fee increase. 3. Similar to another reviewer, we had a non-functioning hot tub / spa. SoFlo Pools was the only company to work with us to repair the system. It was complicated, and they figured it out, and installed a new control system. 4. Customer service responds quickly via phone or email. And on more than one occasion, one of the company owners has assisted us in problem solving.

Excellent service and resonable rates: and they solved our problems.First rate.Thanks Leo!read more

This is the most conflicted I've ever been about a review I submit to Yelp. I was a client of Twin…read moreLakes Pools for about a decade. Earl, the owner, is a really nice guy and for years they did very good work. After a hurricane, they did the work to repair my pool and my deck. They installed pavers and an entirely new pump/filter system. This is when things began getting rough... The pavers look great, but there are places where they are uneven and wobbly after settling- not their fault. I get it. What IS an issue is that my pump was installed backwards so the drain on it is about 3 inches away from the motor. The DiamondBrite they installed never turned the correct color, and despite being only 6 years old it has already begun yellowing in spots. When I informed them about this issue, they said the pump didn't have to be up to code because it wasn't a "new" job, just a repair. As far as the DiamondBrite issue- they insist that despite me paying Twin Lakes for the work, that they have no responsibility because they used a subcontractor and I need to deal directly with the subcontractor for repairs or issues. Also, my filter Chamber was never bolted down to the ground as it should have been, and again I was told that it doesn't have to be up to a code because it's a repair. I don't care about Codes. I just wanted the job done properly. The prices have increased over the years from $113 monthly to $145 plus $45 2/3 times per year for stabilizer. No notification was sent regarding the price hikes that total almost a 50% increase since I began their service. Their Billing Department makes constant errors that resulted in me having to go in and pay in cash and wait for a signed receipt for the last 12-18 months of service. I requested a phone call from Earl, and never received a response from him despite months passing since the request. The most knowledgeable pool Tech person they had on staff was Ricky. He was injured and out of work for several months, and instead of standing by their employee who has been there well over a decade, his position was terminated and now he is gone. Despite the great start years ago, it seems that with Earl largely being absent from the business and in some form of semi-retirement, their service and their staff have devolved. At present, they are overpriced and not knowledgeable enough. I've begun taking care of my own pool and it is less than 30 minutes of work per week. It also costs less than 1/3 of what I was paying them. I truly hope that award reads this and fixes the issues because I really enjoy supporting Mom and Pop businesses-especially those that are Veteran owned and operated. I just couldn't justify continuing service with them after all these issues.

Absolutely none better! Rick and Carol are knowledgeable, personable & friendly. Thanks to them,…read moreour VERY green pool is now completely clear. Simply the best, & worth driving to if you live outside the area.

I walked in this store happy because every Home Depot I have gone too, the visit has been pleasant…read more I am a ProXtra Card Member. Went to rent an AC for an outdoor event. I had ID. My card and a pleasant attitude. My assistant went a week before to get info. Was told I can do it on the app, false. Went to this location and the Supervisor Laura felt like she was reading me my rights. All I wanted to do was order and have an assistant pick up She asked me to read the information and it states I am the only one that can pick up. Kept calling me Love and Sweetie and saying they have lots of theft and I explained I have done it before elsewhere. Requested manager. Benny came and okay it and boom it was fixed. Ms. Laura was not happy about that. I can write a book. Never again. Let me get a Leows card. I am so done. My day was ruined. Pick up was just as worse.

I've been here a bunch of times and normally I'd give 1 star. There is improvements occuring here…read more Check out has gotten better. The employees are monitoring the mass stealing that used to happen here. Nuts and bolts is still a disaster but it's due because anyone can put there hands in the dish. There selection does seem as much as other store north of S. Florida. It's still the cheapest place to go. Parking has improved due to the carts being picked up.