Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

The Best and I'm not kidding Sparkling pool x5 yrs…read moreFantastic Owner/Pool Team Uber Responsive Upmost Quality and Care We are so happy and our Pool Shows It

I highly recommend this company. They are very trustworthy, focus driven and have amazing…read moreprofessional pool cleaners. The attention to detail is amazing and I love knowing the job is going to get done right the first time.

Darren from Leak Busters is one of a kind person who really knows pools and pool equipment. He is a…read morevery busy man but he will find and fix the most hard to find leaks in your pool. We had to drain the pool just to discover a leak under the pool from the in-ground pop-ups. Darren not only that he fixed the leak without breaking the pebble tech but at our request he managed to disable the pop-ups and switch to a vacuum system which will keep the pool much cleaner and trouble free. Darren cares very much about his work and making his customers happy. If you ever have a leak in your pool, Leak Busters is the company to go to. Darren and his team will surely solve your problem. You just need to be patient as they are very busy. Thank you very much Darren for helping us with this difficult issue!

I called them and they came over right away and diagnosed the problem and gave me an estimate…read more They were prompt and even texted a reminder. They also stayed to ensure that their repairs were working. Would recommend them

When my husband and I decided we were done suffering through these hot AZ summers with no pool of…read moreour own, it was time to search for our perfect pool builder. I spent about two weeks straight compiling companies from friends, acquaintances, and through online research. I had an extensive list of over 20 builders and began the arduous process of sifting through their websites, looking up their reviews, seeing photos of their pools, checking the AZ Register of Contractors, finding out how long they have been in business and checking their ratings on the Better Business Bureau. As we required our pool builder to be registered through AZROC, be in good standing with the BBB, as well as have great reviews and good looking pools, our list was quickly narrowed down to a field of 5. From these, Derek from Aquienta impressed us from the second we made initial contact. From the beginning, Aquienta was on top of their communication with us. When I called to schedule our first visit, the receptionist was kind and prompt in our request. When it was time for our appointment, Derek was on time (others were not!!) and professional. The first thing that we discussed was budget. Surprisingly, he was the only builder who asked us this important question! For him to know what our budget straight out of the gate allowed him to guide us in making choices about the type and finish of pool we were looking for. He was very organized and had a questionnaire, where he went over every detail of the pool, so he was able to give us an accurate estimate. He asked us questions, gave us advice when we had no clue what to do or pick (as first time pool owners/builders) and went out back to measure our yard. After this, we scheduled a meeting for about 7-10 days out to go over the quote. In the meantime, Derek set a handwritten thank you note, which we thought was a great touch. During this time, we also met with the four other builders on our list. I have to tell you that my husband and I have very high expectations and truly expect great customer service. This is where Derek and his team really won our business. He was the most professional, easiest to communicate with, had competitive pricing, great attention to detail and a promise of excellent customer service - all of this was just what we expected. When we went down to Aquienta to see our bid/pool rendering, we were again impressed with their attention to the little details, making us feel like their only customer. In fact, we were probably one of his smaller projects and he still treated us like we were his only and favorite customer! Derek took all of our wants and needs and put them into a pool design that was exactly our vision! He, Georgia, Kelsey and Kara were all VERY patient with us as we tweaked the design, and then tweaked the finish, then did it again and again and yet again.... :) Again, it all goes back to that fantastic customer service that they not only talk about but actually deliver!!!! Few companies have the customer service thing down, but Aquienta truly does. Throughout the entire process, there were phone calls, emails, questions and revisions on our part. Aquienta answered all of those with a quick and friendly response! As for our pool itself, it turned out exactly as planned and on budget (which we kept bumping up -there are so many cool features these days!). It was delayed a few weeks, but we built during the winter season and had an unusually rainy year. Mother Nature cannot be rushed, as we all know! Other than that, their trades were on time, did a great job cleaning up after themselves, were respectful of our space and yard. The few minor issues we had were promptly handled by the Aquienta team. When our pool was finished, Brian came out to give us our orientation and show us the ropes. While we are still learning how to properly care and maintain our pool, we are finally looking forward to a hot AZ summer so we can jump in and enjoy our beautiful new oasis that is now our backyard!!! We are currently using them to maintain our pool as well. The guys show up on time, respect our property and our pool looks phenomenal! Whether you need a new pool, a refresh, or maintenance, Derek and his team are worth the call! In conclusion, I highly recommend Derek and his team at Aquienta Pools. He's a consummate professional and you will not be disappointed in his team and their excellent customer service. We would recommend them hands down and in fact we have. One neighbor built a pool with them and finished just 6 weeks after us and another neighbor had them work on some of their landscaping right after our build was complete. We wish Derek and his team only the best and would not hesitate to use them on another project! Warmest Regards, MH Gilbert, AZ

If I could give ZERO stars I would. Thought our pool was finished Aquienta went bankrupt right…read moreafter we were completed. Neighbors got screwed mid job!! We have had some issues since completion and we are left high and dry. No Warrenty to fall back on!! No one to contact to service. SHAME ON DENNIS!! He knew he was going bankrupt and kept taking jobs and asking for payments.

Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Arrived to pick up our spa and deliver to sons home. Not a Hello, Good morning, nothing, three men…read moreand none of them personable, only seemed perturbed they had to work.

Palo Verde Pools completed our project about a year and a half ago. The quality is top notch…read more Kaylan has a great eye for design and had wonderful ideas. She never tried to talk me into spending more; however, when I requested additions or upgrades she was quick to give me a quote on what it would cost and how I might save money. We got a beautiful pool and outdoor entertainment area at a reasonable price. Our yard is small but now it's big on style and provides a much larger entertaining space than I had anticipated. Everyone who came to our home to work was polite, professional, and efficient. I honestly wouldn't change a thing about the design or the finished product. I highly recommend Palo Verde Pools & Outdoor living for any of your pool or outdoor project dreams!

Kaylan has refused to call me back after three messages to her over three weeks! No way to run a…read morebusiness! They built my pool three years ago. The CMU walls are leaning and the three pool light do not work anymore. Pentair mini lights are the worse and expensive to replace! Beware of this business

Some limits as to what cactus inventory (well-suited to all desert conditions) they carry, but what…read morethey have is in good shape. Great advice as to what water is needed (freshly-planted vs mature) and feeding; what sun exposure a specific plant needs or does best in; potting vs being planted in the ground; how to train a plant for best results. Prices are high, but in this economy, what isn't? Still, there are bargains to be found. Very nice people who know their stuff (in other words, no cashiers pretending to know plants, like those you meet at Home Depot and Loews).

Update: We purchased three trees and various other plants. They were delivered on time. We…read morecouldn't be more pleased with this local business! The photographs are our purchases from this nursery.