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    Leslie Thomson Training

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    2 years ago

    No nonsense training, she's right on point and keeps the lessons tailored to the students abilities.

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    7 years ago

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    PetSmart

    PetSmart

    2.9
    (172 reviews)

    I took my little Yorkie Sammy to the Banfield veterinarian clinic at this PetSmart off El Toro Rd…read more in Mission Viejo. I was very nervous and concerned about possibly what they may find with Sammy as he's been having a lot of congestion and difficulty clearing his nasal passage. There was a very lovely lady at the front desk of the veterinarian clinic. She was very helpful. She asked me questions about my dog to start the process and just her demeanor alone made me feel more at ease. I'm so sorry I forgot her name but she was working at the front desk on the day of January 6, 2025. She had kind of slightly curly hair that was a pretty light, blondish, grayish color. So after she checked me in, I sat down, and I waited to go to the back of the clinic. This is when a gentleman by the name of Dave walked out, and he introduced himself as the veterinarian tech. Right off the bat Dave just had a demeanor that put me at ease when he smiled. He acknowledged my other little dog that I had with me at the time as well. Her name is honey, and he complimented Sammy. His voice was kind and reassuring, and he introduced himself to me and escorting me to the back. While he was taking the intake on why I had brought my dog Sammy to the clinic,he took the time as well to actually converse with me. We talked about his dogs as well and you can tell Dave is a big animal lover, and he's rescued dogs before. Just to hear him speak and see the compassion in his face , hear the compassion in his voice that means so much, especially when your dog means the world to you. You want to know that the Veterinary professionals who are working with your animals, love and care for dogs just as much as you do. Furthermore he put me at ease because I was so stressed and worked up as to what they may find or what they were going to tell me and I was just hoping that somebody would give me some answers for my dog so he can clear up his nasal passages. Very shortly after that, Dr. Yang walked into the room. I must say that I had a very minimal wait time from the start that I checked in at the front desk to the time I saw Dr. Yang was probably maybe 15 minutes. It was very quick and I appreciate that. When Dr. Yang walked through the door, she walked in with a smile on her face. She actually had a very big smile on her face and it made me smile too. Dr. Yang took the time to listen to my concerns as I explained my dog's symptoms and what my concerns were. She gave him a good exam and she helped clarify things for me to help rule out what his condition probably was not but also tell me what it might be and that's important because I wanted to feel like I could walk away from this clinic and have some help for my dog. After her examination, she prescribed some medication for my dog.. It was just such a breath of fresh air to have a veterinarian and a veterinarian tech who were both so gracious and kind and actually concerned about my dog. They didn't rush me as I was speaking. They weren't disinterested in what I had to say. They took their time and explained everything to me and answered all my questions. Dave also took the time to make sure that he explained how I should administer the medication to my dog. So basically I know I'm rambling here, but I feel like when you get good service like this, when you have professionals such as Dr. Yang and David and also the very kind and professional lady at the front desk of the clinic this makes you want to come back. This is what makes you put your trust in a clinic that they're going to do the right thing by your dog. Thank you so much Dr. Yang and thank you so much Dave for taking all my anxiety and my stress away and helping me be at ease and loving on my two little dogs and showing them all the care and kindness that they deserve. My babies are my world and I thank you for taking very good care of them today.

    This is a delayed review. We took my two golden retrievers to get groomed the day before my WEDDING…read moreDAY at this PetSmart. Once we picked them up, my oldest dog Presley came back limping really badly. When I called to find out what happened and to express how upset I was, they immediately said nothing happened to her and that my other dog, youngest one's nail had been cut too short. Obviously something happened to her, if my dog comes back limping. What's sad is, she was the one walking me down the aisle. So not only did my dog limp down the aisle with me, her leg has never been the same. Now we just recently found out that her leg might actually be broken or have a fracture from this day. I'm hoping someone at PetSmart Corporate reads this review and looks into video footage of this day. If you claim to love animals so much, do better with your hiring and recruitment on groomers who are taking pets into their hands. This is not okay to hurt an animal, but also lie to your customers about what happened.

    Leslie Thomson Training - petservices - Updated June 2026

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