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    Leslie Burch, LMT

    5.0 (2 reviews)
    Closed 4:00 pm - 8:30 PM

    Services - Leslie Burch, LMT

    Therapeutic massage

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    Burning Springs Spa & Thermal Pools

    Burning Springs Spa & Thermal Pools

    4.6
    (12 reviews)
    25.8 mi

    This is a lovely little spa inside the Marriott Falls View hotel. My wife and I went for the oasis…read morethermal journey and were pleasantly surprised with all they mange to fit into a small space. The indoor hot tub and salt sauna were both quite spacious, and while the three outside pools were much smaller, they were great for working through the circuit of varying temperatures. There's also a dry sauna you access from that area. You get unlimited use of the facility for three hours, which is quite a good deal. We are big fans of nordic contrast circuits and have visited plenty of similar spas in various cities and countries. For the price, this one covers all the bases very well with few frills, and that's okay with us. The service was good, and the employees friendly, even if they did seem a bit overworked at times. This location isn't as luxurious in its other amenities as some other options in nearby Niagara-On-The-Lake, so if you're after a full pampering experience, you might look into one of those, but the much lower cost here made it a worthwhile trade-off for us. Plus the location is convenient to a lot of other sites and restaurants, and free parking is included. All in all, good facilities, good people, good price point. We will be back again for sure!

    The spa was clean; smelled spa like,petite and great for what I needed. We were given 15mins…read moreinferred treatments courtesy of the hotel.it was fabulous-because I fell asleep-in the daytime..lol. The staff on Monday-Beth in particular was exceptional she showed me the spa area and was very informative regarding the day pass(me) and the facial(male travel partner). All the staff I encountered Monday was fantastic. However Tuesday Thé morning of my spa day the staff turned off the fantastic button. We both had our inferred session same day together Monday afternoon. He had his facial same day Monday-he said he really enjoyed it. He face was very dewy and moisturized . Pleasant experience. My spa session on Tuesday was good; I'm am so glad i booked early morning bc I had the place to myself for almost two hours. Remember I said petite.Yes it a cute space to relax is you have an hour or so. Tried the Himalayan salt sauna larger pool; open shower, dry sauna and hottest whirlpool(it was mild). The cold plunge whirlpool was good. I enjoyed my time. They have three whirlpools outside fits 4 comfortably maybe 5 strangers. I had them to myself so it was wonderful. Overall it was a great experience for me. They seem to offer full spa services from what I saw as I walked around. The spa gets a 4 star due to amenities cleanliness and offerings. Although small the space was utilized well. I very big on customer service and the Tuesday staff was clearly not morning people; thus the reason for the overall 3 stars. If you're in the hotel area yes visit during off peak times to have the best experience it gets crowded quickly due to small size.

    Photos
    Indoor hot tub
    Indoor hot tub
    Pedicure room
    Pedicure room
    Burning Springs Spa & Thermal Pools

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    The Flo

    The Flo

    4.2
    (26 reviews)
    9.7 mi
    $$

    The first time I booked, we showed up and doors were locked. Scheduling mishap…read more The second time I booked, the owner called and canceled day of due to heating issues. The third time I booked, was a charm, we floated! This was my first float so I was excited to try it. I enjoyed the experience of floating, after a while, I was able to get into a meditative state. Yay, relaxation. The Flo (the business) could use a little tlc - some small attention to detail would go a long way. Some examples: we were instructed to put in ear plugs for the float, my room was out. We were instructed to shower before, my shower was out of body wash and so low on shampoo and conditioner, none came out when I pressed the button. We were provided one towel that was thin and looked like it had been used (super wrinkly). The floor was covered in salt stains and no mats were provided so the floor was slippery and wet and hard to really dry your feet before getting clothed. I know, I know, wrinkled towels don't really make or break a float but it did make me wonder how well the tanks are maintained for cleanliness if such little attention is given to smaller obvious concerns. I found myself worrying about the cleanliness of the tanks while I was floating and that interrupted my "flow". We all know that "ahhh" relaxing and comforting feeling of walking into a spotless, comfortable space and that's what is missing at the Flo and why I will float again but at a difference spa.

    When I showed up for my confirmed float during regular business hours, the shop was locked. The TV…read morewas on inside and so were the lights. I stood around for a while waiting to see an employee. No luck. I tried opening the door again. Nope. Definitely locked. So I walked around for a while to see if maybe an employee was in the restroom. I gave it time, returned, and the door was still locked. I called the shop. No one answered. I left a message asking to reschedule. No one ever returned my call. I've floated here multiple times in the past and always enjoyed my experience, but this left a bad taste in my mouth. I will not be returning or recommending this business any longer.

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    The Flo
    The Flo
    Our Centers Front Window

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    Our Centers Front Window

    Leslie Burch, LMT - massage_therapy - Updated August 2026

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