I considered giving les.net two stars since they worked for a while fine but, I think unethical behavior deserves 0 stars. I have used les.net for 3 years now for my home phone and for testing PBX's as I turn them up. It is a very intuitive front-end for an asterisk box that allows for realtime changes.
I had to switch from their service since calls began to fail on the fax line and calling US TF numbers started to fail (knocked my alarm out for a month). I decided to port to Vitelity who I have used for multiple consulting engagements with small businesses, they costs slightly more (14%) but have people who answer the phone and high quality service.
When I submitted the port out I received a FOC of 2 weeks out, the next day all my DIDs began to ring to a generic les.net error. I opened a ticket with them and they let me know they disabled service since I was leaving them. I opened multiple trouble tickets and called them with no response.
So, now I am on Vitelity with no problems after the port went through... just taught me a lesson about using small, no-name provider with no escalation path and no recourse for unethical behavior. read more