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Sarasota, FL

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Les Ciseaux Salon & Spa

4.1 (43 reviews)
Closed • 9:30 am - 4:00 pm
Updated 2 months ago

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Sidney is an incredible stylist and my hair always looks amazing when I leave her chair. 1000% recommend her to everyone!!

The band that Elizabeth left in my hair and tried to cover with high lift color after already bleaching it

Do not go here!!! This salon destroyed my hair and then told me they would only refund me if I deleted my original bad review! For my first appointment I asked to be put with a blonde specialist and they booked me with Elizabeth for a bleach root retouch. She gave me a massive orange band and when I pointed it out to her she told me it wasn't there and when I asked multiple times for her to please fix it she covered it with a high lift hair dye. I told her that high lift hair dye doesn't work on hair that's already been bleached but she told me that this one did and unfortunately I decided to trust her. When she was done I was still left with the same massive orange band and my roots felt very dry but at that point I had already been there for hours and she was very rude so I just left and called the salon the next day. The first picture is of my hair in the car right after leaving my appointment with Elizabeth. When I called the next day I asked for a refund but they refused to give it to me and instead said I should come in and have it fixed by a different stylist. They put me with a supposedly very experienced stylist named Dawn. I told her that I was concerned with the integrity of my hair after the botched bleach job and high lift color Elizabeth had already done but Dawn told me that there would be no breakage and that she was careful. When Dawn was done with my hair she blow dried it straight and told me that there was no breakage and I even gave her a tip for fixing it but when I washed my hair a few days later I had short broken clumps of fried hair sticking right out of my part. It looks terrible and my hair is so thin and broken now I have to straighten the broken pieces down every day just to make it not look crazy. When I first saw how much of my hair had fried off I was so sad that I cried, and it's so damaged that more and more breaks off every day. The second picture is what Dawn did to my hair and that's just the pieces that broke off of my part, there is much more breakage underneath my hair. I don't want this to happen to anyone else, they did irreversible damage to my hair that will take years to recover from so I posted my experience on yelp and google reviews to try to warn other women. Within 20 minutes of the post being up the salon called me and said they would refund my money, but only if I deleted my bad reviews. Since I was backed into a corner, I agreed so I could at least get my money back. But what they did is super unethical and actually illegal too. The fact that they would only refund my money if I took down my original review is honestly disgusting and this salon should be ashamed of themselves. I attached pictures of the federal law about bribing customers to delete their reviews, I'm assuming that they've done this to a lot of women because this is by far the worst salon experience I have ever had in my life and I hope this place gets shut down soon. If you're reading this I hope you decide to go somewhere else so you don't get taken advantage of and end up with fried off hair the way I did.

Day 2: Mouna: Hair & Make-Up - / Nicole: Son's Haircut
Lillie A.

I had a Make-Up Trial with Mouna, and she also curled my hair, which was not originally planned. She did an AMAZING and SUPER Natural look, which was exactly what I was looking for. I loved it so much, I had her do my Hair and Make-Up the next day for the Event - My Stepson's wedding. If you're looking for a Make-Up Artist to do a Phenomenal and Natural look, and get exactly what you ask for, I recommend Mouna with Flying Colors.

Sav B.

Not only are you getting the most professional atmosphere and best shampoo - You are getting someone who is GREAT at their job. I recently moved here from Atlanta and Elizabeth is by far the best stylist around. I came in with a mess that another Sarasota salon made and she knew instantly what to do! She also does an awesome men's cut! So happy to have found this place!

Ii can't thank the staff enough for taking such good care of me & my son , I mostly want to thank Nancy, she did an amazing transformation on my hair, I will be back

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6 months ago

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4 months ago

The most amazing morning with. Lily. I was so welcomed and had a 10 star facial. I will be booking every month. I look 10 years younger!!

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11 months ago

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6 months ago

The best salon in Sarasota! Qualified staff, professional products and of course excellent service.

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1 year ago

Had a pedicure with Lily this morning - best pedicure I've ever had! She is very professional, and her massage is wonderful!

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9 years ago

This salon is very nice. Nicole does a great job on my color and cut and is very sweet!

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Angela J.

Thank you so much Katharine. It is always our pleasure.

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9 years ago

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Ask the Community - Les Ciseaux Salon & Spa

Review Highlights - Les Ciseaux Salon & Spa

“Star stylists Francisco and Dawn are copiously supported by ridiculously talented senior and junior stylists.”

Mentioned in 4 reviews

Read more highlights

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