I got to my first appointment 20 minutes early, waited for my appointment in the lobby, at 11am on the dot, my therapist comes out and hands me like 10 pages front and back that she wants me to fill out for my appointment. Shouldn't she need this prior to the appointment? Was she going to go over it while I was in the office after I finished filling out all the paperwork. They called me prior to my appointment to make sure I filled out all my important paperwork before the appointment and it was literally just a HIPAA form. Why didn't they have me fill out all my background information that would take at least 20 minutes to fill out before my appointment? I left and when I called the office after to explain why I was upset, she said to talk to the therapist. So the therapist called and said that she'd let front desk know. All-in-all, worst experience I've ever had. I lasted 3 minutes at that office. 0/10. read more

I received parenting coordinator services at Lepage. When I originally posted a negative review after ending services prior to the final report being given to the court I was contacted by the owner who stated she would report my review to the court because it was not in the spirit of parent coordination work. I took the review down for fear that they would report negatively. They reported the negative review regardless and included false information that I refusal to pay my bill. My credit card that was on file was at its limit because the charges were so extensive and it was declined. I made arrangements and paid my bill in full and never refused to pay my bill. In addition to services NOT being trauma informed, this was was very disappointing. I would suggest any survivor of intimate partner violence speak with the advocates at the Compass Center for Women and Families in Chapel Hill to get recommendations on professionals who understand the nature of intimate partner violence and how trauma impacts survivors. Edit: The clinician who provided parent coordinating services is no longer with this practice. She now has a private practice. I received a second call from the owner asking me to take the review down and I agreed to include this information. After reading a number of reviews of this practice on different sites, I see more and more experiences similar to my own - any complaint of poor services results in threatening emails and calls from the owner of reporting negatively to the court system if unflattering reviews are not removed. This, in my opinion, is an ethical violation. I wonder how many people have been frightened into taking their negative reviews down. I was for some time but decided to repost because I want to save others the expensive and unhelpful experience I had. read more

I've had nothing but positive experiences with Lepage Associates! Their clinicians are experienced, knowledgeable, and expert in their specialties. The administrative staff are professional and responsive. You'll be in good hands. read more

I do not recommend Lepage for evaluations. My child was in a school where she was physically and emotionally tormented daily for months coming to a head with a barrage of social media bullying. We notified the school on multiple occasions. Eventually, I told her that she might need to start doing things back to her bullies to get the school's attention. Instead, the school decided she needed to be evaluated. "Dr" Underwood gave a hasty mess of fiction for an absurd amount of money. We are now doing what our lawyer says we should have done at the time, go after the school for multiple student rights violations. Our new evaluation shows what a farce the initial one was, I wish we'd never made the mistake of going here. Don't do the same, look elsewhere. read more

As a mental health professional I do not recommend Lepage Psychological and Psychiatric Services because I did not find the clinician I worked with to be trauma informed or to have sufficient knowledge related to substance abuse or intimate partner violence for the work they were contracted to do. I found, as others here have, that the parenting coordinator services did more damage than good. Additionally, I did not feel I was treated with respect and found the billing rates to be high for the area. read more

I stress this is from my time years ago for only one of their services, which lasted about a week. I came to the office looking for an official diagnostic evaluation, as for legal, medical, and personal purposes, I needed my psychological state evaluated to have a record of how credible and stable I was and to keep myself safe and healthy, all decided on my own volition. I wasn't completely at ease because my previous efforts for records of steps I was taking to try and gather the pieces and chances for finding proper resources and routes to take were collapsing, as I needed to prove I was primarily in charge and responsible and I had sound basis, as well as I needed (and still need) to protect myself, and no drastic retaliation was warranted that would completely amplify or distort my efforts would be made against me or involving others I was keeping out for their safety or on the other hand being threatened and disregarded by. One of the specialists I was either assigned to or picked and made an appointment with (I don't recall for sure, it was years ago), and she walked me through a week's worth of intelligence diagnostics, questioning, etc. I was shakier at the end because of stress, pressure, and/or panic that I actually quelled more around that time. The specialist seemed to focus on different details than i did during sessions, I wasn't in a great place to articulate myself, and I maybe made her self-conscious by pointing out one of her own tics and asking if she was fine. I also scheduled a session with a counselor on the site to have a therapy session to evaluate my state. it ended up with a review noticing other details about myself as primary compared to what I tried to provide emphasis to, the final diagnosis being schizophrenia, which the APA made a brutally unnerving move making a generalized spectrum diagnosis in the DSM along with the rest of the most commonly diagnosed and regarded conditions. Tracking my own signs and symptoms, I have my own concerns admittedly regarding psychosis, dissociation, developmental impairments, and most mildly, personality anomalies. My reservations mostly lie in the restricted session time being placed on my speech seeming blocky or being concerned more about my snapping some pencils and how many times I apologized. I don't squarely put this on the office's collective head. Though the review I have here will be extremely different if I find out the office has been like-minded regarding my case akin to more extremely unprofessional, brutally traumatic facilities also under my reviews, which I'd figure would be found as to be more of a role in either complicity or direction of the later impacts that crashed my health and sanity. I've seen none, thus I accuse nothing of Lepage Associates. But what I do insist is there's a very generalized, cliche sequence of events and procedure I witnessed at the office. In the interest of both the cases the office needs to see and the professionals' levels of expertise, it shouldn't be afraid or concerned about adapting, resolve situations by accepting new things to learn could expand their activities and doctor-patient relationships, and certainly not work by a revolving door schematic. I rate the office as I have because I didn't see this as the ultimate position and worth of the office and do see room and chance for improvement, which I find the administrators and staff should come to listen to their own secure understandings and moral compasses to work from. In that what answers they knew, it shouldn't be a strain or diverted from the end points, and what they don't, they need to be ready for which patients are the common cases or the original cases. There's a likelihood the office needs to iron out certain hurdles, but the patients shouldn't hesitate also to voice the facts and the intentions they'd hope for in doctor-patient relationships. There should also be room for taking the chances of the need and times to walk away and perhaps alternative options and routes the office can have on file for complicated and unfamiliar. read more

The front desk staff are friendly and helpful, and the therapist I see is caring and devoted to her practice. Also, they let you pay 7 days after the appointment with no late fee, which is a great bonus! :) read more

I've had several experiences with them and found them to always be very competent and efficient in their approach. I would highly recommend them. read more

I saw one of Lepage Associate's psychologists weekly for several months. She was very clinically intelligent plus showed a lot of caring; she was passionate about helping me learn the skills needed to live my life to the fullest. She was honest with me and didn't let me get away with avoiding the tough subjects, and managed to do so in a kind manner: firm but kind, which was just what I needed. Lepage Associates has very reasonable pricing that is at the low end of the average for the Triangle. One of the best aspects about this place is they always keep slots open for new patients, and thus I never had trouble scheduling a last minute, emergency appointment. They also offer group therapy for children and adults (a women's group and a men's group). This is a really great group of psychologists, and the Office Manager is very friendly and is more than happy to help with insurance issues. Highly recommended! read more