Stopped in after burning out my drill to try and rent one real quick…read more Fifteen minutes later I was going off the personal recommendation of the gentleman who helped me. I purchased a driver/drill combo pack they had on sale. I accomplished more work in the 30 minutes after than I had in two hours prior. The quality and price was beyond what I hoped for. The assistance made all the difference. This place will now be receiving all my relevant business.

Very friendly, rapid response to emails and questions, would definitely use again. Prices were on…read morethe steep side, but when you need something, you need something.

Rented a mini excavator and everything went super smooth. "All around" great experience in every…read moreaspect. Will definitely be back next time I need to rent something.

Champlain Valley Equipment. The best Kubota dealer east of the Mississippi. From ordering the L6060…read moreto the delivery to the service to parts it has always been "How can we help you Wayne. If they don't have what is needed it has always been let me see how we can get the part or with the pandemic they would be able to inform me of the expected delivery time once they know and they told virtually immediately". They have never said no. They have never given me the impression that my business was not extremely important to them. Every single time I have contacted them with a problem they have always bent over backwards to find the correct answer. Their technicians have been brilliant at finding and fixing the very few problems, I have had and coming up with creative answers to unusual problems that I have presented to them. THEY HAVE NEVER SAID NO WE CAN NOT HELP YOU. Champlain is the second KUBOTA dealership I have used. The first one in NH claims to be the largest KUBOTA dealership east of the Mississippi (if you know who that is, MB Tractor) and they can't hold a candle to how Champlain has taken care of me. For me Champlain has always done business the way it should be done and the way it used to be done. With the Clients yes client not customer best interest at heart with is always evident once you walk through the doors. Wayne A. Derby Bethlehem NH

Customer service right out of the 1960's and for those of us who remember that time there was no…read moresuch thing. I went to them for their expertise and instead they damaged my equipment,covered the part in bubble wrap so I would not see it till I got home and then refused to correct the problem. At one point I called the general manager and he never even called back-a common courtesy-. What saddens me most is I think they just don't know any better.

Absolutely one of the best companies to work with. They are extremely professional and polite…read more Scott, the owner, is a delight to work with. It is a must you work with them if you want the best customer experience and service!

Gotta love "Got That" for machine rentals. Their staff is…read morefriendly, knowledgeable, and super helpful. Any equipment I've rented seems like new and works flawlessly. The techs do a walk through with you before leaving their yard on how to use anything you rent. No complaints and gets the job done without having to buy expensive tools or machinery. Neighbors are now happy my front lawn isn't lowering their property values. Thanks G. T. for making a big job like redoing my yard much easier.

Dont Rent Here!! I…read morewould have picked 0 stars if that was an option. We needed to move an upright piano so my husband called SW Rentals ( a local business) and asked if they had a piano dolly. The woman he spoke with told him yes. When I got there - what they had was 4 pieces of wood in a rectangle shape with 4 wheels attached. No straps, no jack to lift the piano onto the dolly - nothing. Well we were stuck - it was late Friday afternoon and we needed to move the piano Sat am! Ugh I paid 30.00 for something we never used! When we returned the item my husband related how what he wanted and what we got were worlds apart and tgat we were unable to use what they gave us! We werent given a refund and I will Not rent anything from them again!

They have the best selection of good quality pet food around, and at a reasonable price. I driveway…read moreup from Craftsbury just to get my dog and cat food.

They lie. They ignore phone calls. They cancel appointments last second. They ignore requests…read morefor warranty repairs. If you want someone that backs their products, like a wood stove, go somewhere else. -Cameron