They do not acknowledge the disabled totally ignored won't go back…read more they seem to only acknowledge contracts with multiple 100 purchases to me that discrimination.

While out on a camping trip in the beautiful North East Kingdom of Vermont, I discovered that I…read moreneeded more hose, a flashlight, and a few other pieces of equipment. We stopped by Poulin Lumber, as it was close and that there was not a Lowes, or Home Depot within about 50 miles. Poulin Lumber is a small lumber yard and hardware store that sells Ace products. On Memorial Day Weekend, they had a tent sale which had some nice clearance items out under a tent. Fun to browse. Inside must have been 85 degrees and packed with people busy getting stuff for their Memorial Day Weekend projects. My deal with place is that the prices are quite high compared to what I am used to. Example: Pool Noodle: $4.25. I can get these at Wal-Mart or Xmas Tree shop for a buck. My hose was almost $25 for only 20 feet! Good things my purchases were limited. Service was friendly and helpful. I would return again if in a bind.

Best place in the area for building materials and many do-it-yourself projects. Staff is very…read moreknowledgeable and helpful. competitive prices and expertise in many areas. Easy to do business with and you are appreciated as a customer.

Buyers Beware- If you are looking for a building supplies store that understands the value of…read moreestablishing long-term business relationships with its customers, that understands the value of customer service, then this is not the place for you. I spent over $15,000 at this store and when I tried to return a few unused items, they refused. I was told the supplies were not in a condition that could be resold, not quite the truth. In fact the company sent a truck to pick up the supplies, then was supposed to issue a credit, three weeks go by and no credit. I called the store, spoke to Dave and he told me someone would get back to me the same day. No response, I called the next morning and was told by Sean that they could not issue a credit.Then they sent a truck back 30 miles to drop the supplies off. How is that for customer service, spend $15,000 plus and they won't budge on returns. I was even willing to pay a restocking fee. The operations manager of Sticks and Stuff appears to be a small town narrow minded short sighted individual that needs additional business training. He certainly has no business acumen, planning on building a 2 car garage and a redo of my second floor porch, there is no way that I would even consider buying supplies and material from Sticks & Stuff Derby. I recently spent about $800 for wood floors and a screen door and wish I could return. Do yourself a favor and stay away from Sticks & Stuff Derby, poor services, the operations manager puts a premium a profits and little value on service. Go to Poulins or Coulters,

I am extremely disappointed in Don's Auto Service. When I arrived I was told by two employees that…read morethe estimate on my car would be free of charge. That turned out to be a big fat lie. Apparently only a "walk around" estimate is free of charge. If they open the hood and actually look at the engine, there is a $150 charge. Seriously? Aside from that, they ripped the glove compartment out and left it on the passenger-side floor. We obviously will not be back.

I have a 1973 Ford F250 that needed to have an exhaust manifold gasket replaced , a very difficult…read moretask on an old truck as the bolts are rusted but not for Don's service team. I spoke with Scott he agreed to tackle the job He also adjusted the timing and changed to oil, replaced value cover and head gaskets. The truck now runs like new. I highly recommend Scott and his team at Don's Auto Repair they offer excellent customer service !

I purchased a Jeep Cherokee non plug in hybrid first of February. I love this car! I am now…read moregetting 39.5 MPG And still moving upward. It is a very smooth ride. As smooth as or better than my Pacifica. The staff at Northpoint went above and beyond to help me purchase this Jeep as I live in Asheville NC and this was a tough car to find anywhere In January. No regrets. After owning this Cherokee Hybrid for almost 3months, I can say it is the Best car I have ever owned and great service. Special thanks to Brian, Chris, Bobby Jo, Dave and Hank.

Tried to purchase a truck, the price quoted and discussed at length changed. They tried adding more…read moreon when the "business office" called to verify. Then a manager calls back and has a bout of amnesia and doesn't remember what was repeated to him several times. They tried inflating the price almost $2100 from what was agreed upon and documented. They seemed to want to deal with me less when I told them I was not financing the purchase through them I already had financing lined up. They did this also to my wife when she bought her new vehicle. She was also smart enough to walk away. She called another dealership and gave them the lot number of the need she wanted (at north point) they picked it up and delivered it to her at the price they agreed upon (which was less than north point quoted her). Bottom line Pay attention to the numbers and get in writing (be very clear) what you are getting/financing.

I recently purchased a used Subaru Outback from Giroux auto. I'm very pleased with my purchase. The…read morecar is totally rust free and interior is like new. Richard and Gina are great to work with. Respond to questions. And the price was FANTASTIC compared to others in its class.

I bought a car from Richard and with in 24hrs the check engin light came on. I am not accusing him…read moreof tampering with the cars computer but I will say that it's certainly possible. But what was more concerning and upsetting was his and his wife's unwillingness work with us the address the needed fix. The were unresponsive and accused us of somehow making the light come on. The customer service, honesty and quality of Giroux was poor and they shouldn't be trusted at face value.

We needed help when our tire on our truck had a nail in it. We were camping in the area and needed…read morehelp. We stopped in and they pulled the nail and put a patch in and the tire is good as new. Great shop and highly recommend.

We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This place has just about anything you need. Good prices and service, too. And yummy ice cream…read moreright outside the door!

Thank you wonderful ice cream, tool, and pet shop all in one. The most friendly staff ever even…read morethough my friends and I only bought ice cream and some maple cream! Vermont is so cool I can't believe there's a magical place like this here thank yall

Gervais Ace Hardware provides so much to the Island Pond community. The family-owned store goes…read morebeyond a typical chain store type supplier. They have a very well stocked building supply/lumber area, a comprehensive plumbing and heating stock room, a large tool selection, paint department, electrical supplies, customized boat docks and lifts as well everything else hardware. If they don't have it, they will get it for you or more than likely recommend where to find it. The owners are resourceful and vested in giving the very best service to their customers. They are hands-on in the store handling daily operations. Their staff is extremely friendly and knowledgeable. I really enjoy shopping here! Additionally, the Gervais family support so many community projects and Island Pond's seasonal recreation. Their store is a vital resource to all who enjoy the beauty of the Northeast Kingdom.

I purchased a rolling dock from Gervais hardware and I could not be more pleased with the dock and…read moreit's installation. Reno knows his product very well and is a great installer. He assembled, installed and leveled the dock in about 75 minutes. He cleaned up and took all the packaging away when he went. I could not rate my experience higher!