I've been talking about wanting a new bike so I can start to ride some distance for several years…read morenow. A friend of mine has started riding century rides and other craziness, so I thought I would ask for his advice on what to get. Since he lives up north, he got his bike from Buck's about 3 years ago, so while visiting, we decided to head up and take a look. I kind of knew what I was looking for because I have a friend who does exactly what I'm wanting to do. I knew I was looking for an entry-level carbon road bike, but I didn't want to pay an arm and a leg. I had no clue what size, so actually being about to touch and get on the bikes was definitely something I needed to do, and Buck's was the place to do it. I arrived on a Saturday about 40 minutes before closing. There were a number of other people in the store, so we started walking around and looking at the frames. We looked for about 20 minutes, got bikes off the racks, got on them, and had walked into another area of the store before anyone even acknowledged we were there. Granted, they were busy and it was almost closing time, but I would have liked some form of acknowledgement, especially as we started pulling bikes off the racks. By the time someone came up to us, I had pretty much made my mind up on what I wanted and that I would do some research on the bike before I purchased it. Had someone come up early on and spent some time with me, I might have walked out with a new bike yesterday. My friend needed a new tube for his bike, and since they were right next to the cashier, she was extremely helpful. The store is well laid out with a great selection - almost overwhelming to someone like me who really thought there was only one kind of bike until recently. In all fairness, I'll be back here because it's a local business, they have a great selection, and I've heard you can wheel and deal on older model stuff. I'm also certain that they were busier than normal because it was one of the first nice days out and everyone else was shopping for a bike, it was Saturday, and it was almost closing time. Just expect a bit of a wait if you come in when they're busy.

I waited almost 5 minutes for a staff member to approach me while I waited in the showroom. Staff…read morehad no knowledge of basic information about their bikes-- size of the bike frame and bike weight capacity. And they tried to talk me into buying a much more expensive electric bike when I specifically said I didn't want an ebike. Crummy customer service and bad business practices.

Why Trailblazers Bike Barn Is Just Awesome A Full-Service…read moreGem with Real Heart Trailblazers Bike Barn isn't just any old bike shop--it's a full-service bicycle boutique where you can breeze in for a bike tune-up, browse new rides, or stock up on accessories. They've got everything covered: sales, maintenance, repairs, and more. Chill Factor: The Recovery Café Need a pit stop after cruising the trail? They offer health drinks, smoothies, and refreshments, plus a comfy seating area to catch your breath--or just people-watch like a pro Trailblazers Bike Barn feels like your local ride's clubhouse--only cooler, because they actually know your favorite trail.

We had such a great first experience with Trailblazers Bike Barn! I was looking for a local bike…read moreshop on a Sunday due to a toddler bike needing a new inner tube and training wheels. We were able to get both and have them put on all within reasonable price and time. Pam was great over the phone and even sweeter in person. Thanks for amazing service!

These Guys are Awesome! I rented a road bike from them while…read morein the area. It was well tuned and in good shape. They were helpful and reasonably priced! I will definitely be a return customer!!

Visiting from out of town and got a flat. I was first quoted a 4-day turnaround to fix the flat…read more(!). I said I wouldn't even be in town that long, so they estimated 20 minutes instead. When I got my bike back and ready to ride, I found that the wheel wouldn't even turn, as it was installed incorrectly. Didn't get my ride in, after all that.

I participate in alot of Ironman races and was looking to purchase a triathlon bike whose model is…read moreonly carried in 4 stores in Chicago and none of the stores carried my size, after exhaustive search I found B & E Rec and spoke to Dustin he immediately took action and was able to order the very last model of this Felt Bike and had it shipped from FELT Coorporate California location. Dustin has been incredible to work with and so have the staff, very professional, knowledgeble and very friendly. Dustin was always available when I called with questions and even called to gave me updates on when the bike was arriving. Thankyou, I love my bike and would not have it right now without you... Hope I run into you at one of these races

this place is absolutely terrible, I just bought a vehicle from them that has been nothing but…read moreissues. The main issue I had before the purchase, was the wheel was very loose from a worn out wheel bearing. They agreed to replace before i purchased the vehicle however the first repair lasted 2 days before I had to bring it back. then the next repair lasted one day, and now they are giving me hard time when I call to schedule a 4th repair. apparently they are the ones that are frustrated with the situation? first of all hire a mechanic that knows what he's doing, second don't try and sell a car that wasn't properly inspected. Now it's been a week and check engine light is flashing. gotta love em. never buy anything from these clowns.

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Tailwind has been my family's go-to bike shop for six or more years. Some years I find myself…read moreshipping them a new bike to build for a kid's upcoming birthday. Other years we've adopted a used bike that needs some TLC. This week they are working on upgrades to my kids' road bikes to make them better suited to racing on the velodrome in Northbrook. As always, the guy who helped us (Kyle) was knowledgeable about the options and had good advice about how to proceed. I knew that would be the case and knew that the shop is always fair about labor costs, which is why I brought the bikes back from Northbrook to have the work done. Long story short, this place is great, and you won't regret giving it your business.

I like this Dicks. I have found some terrific sales while there. I also tend to buy my running…read moreshoes there and I have never been let down. One man in the shoe department spent 45 minutes with me getting the right shoes. If you go with the right time, you can get great stuff for low prices. Other times you'll spend a small fortune.

The store clearly shows that they have the shoes I want and 2 in stock. We drive 40 minutes to the…read morestore and they have none in stock, I got dicked

So much more convenient than loading the bike into the car and dropping it off at the bike store…read more Chris came right to my garage, explained the issue, fixed my son's tire, all while being super friendly. Will definitely call again anytime I need a repair.

Super awesome deal. Fixed my bike and knew everything about it. Really nice intelligent man and…read moredid great service and a great price. Super highly recommended.

Went there looking for a new toy, on 10-14-25, only customer in the store, everyone sitting around,…read moreonly one person spoke and that was only because, I walked right up on him, while I was walking around looking but I was never actually greeted or helped, terrible customer service

When we picked it up, it was not clean like a new vehicle should be!! Floors were filthy!…read more We got it home and checked the hood bolts to find all 8 of them loose and 2 about to fall out. The license plate bracket was also loose and cross threaded. THEN.. I went to the DMV to get title transfer and plates to find out this company charged me a $291 title fee and they should not have because we live in a different state. The sales tax was also $28 too much! Been one issue after another! I wish we never went to this establishment! VERY unhappy!

Steve was amazing. Very personable and knowledge about all things Chicago. We did the street art…read moreand west side tour 1/2 day tour. We ended up riding about 9 miles and he offered to extend it, but we had a prior dinner engagement. He even sent a detailed map of our tour plus some excellent photos he took along the way. Highly recommend!

Steve created a wonderful memory for us while on a short trip to Chicago. Our group of girls had a…read moremix of biking experience and he went out of his way to ensure we all felt comfortable. This tour was a comfortable pace filled with local art and history of each space. The ability to ride through the city made us feel like a local even though my riding skills may have indicated otherwise. Thank you Steve for making us feel like a priority to you and your city. Would love to come and do this again.

I brought in a scooter for a tire repair after having the scooter for several years. They replaced…read moreit with a cheap tire and charged me $100. After THREE weeks, the tire popped riding down the sidewalk. They now want to charge another $50 for replacement. Nope! Do not recommend.

They are a mom and pop shop who care about their customers and doing a good job for them…read more I brought in my bike that had never been serviced even though it's like 20 yrs old. I was expecting more than just a worn rear tire replacement would be needed. They assured me it only needed to be cleaned, adjusted, trued, etc. I paid $130 for their tuneup, cleaning and tire replacement. I had a small issue with the brake pads rubbing a little but they fixed it right away. Great biz!