Panky was referred to me by Mr. Rooter. On Tuesday evening, I noticed there was no drainage at all…read morein my house. I contacted Stone's Plumbing, who said he would arrive between 10 and 11 am on Thursday. Twenty minutes before 10, he called to reschedule for the next morning between 10 and 11. When Friday arrived, I had to text Stone's Plumbing around 11:15 to confirm if he was still coming. He called me and said he couldn't make it and would reschedule for the next morning. I then called Mr. Rooter again, who had referred me to Panky. Panky assured me he would be able to get my drainage working that day. He understood the inconvenience of our situation as a family of 5. By 5pm, Panky had my septic tank pumped, and my house was draining properly. He helped explain how the septic system works and made sure we had proper drainage before he left. I am very grateful for him and his partner coming out and helping us. I would definitely call him again if I have any other issues or need a pump in the future.

Today's septic crisis at our new residence was resolved by a simple telephone call. Charles Panky…read morespent literally an hour of his own him walking me through troubleshooting my system at absolutely no charge. That kind of customer service is very rare to find. I highly recommend him to anyone!

The Service and communication with RMR was great They got me on schedule and got to me quick when…read moreperforming my service they noticed the previous owners left a broken lid and dirt in my tank they gave me a very affordable solution I will be using them from now on and highly recommend them

I chose this company because of all his amazing reviews and he lived up to it all! I'm so glad I…read morechose RMR and got to meet Ron (the owner). He really is the best....honest, genuine, hard working, dependable and knowledgeable! I highly recommend RMR! Good prices too. He does NOT try to overcharge like a lot of companies I've dealt with in many different services.

Great service. The appointment was scheduled to meet…read moreMy needs. Very friendly service. I would recommend them for septic service. Reasonable price for service.

From the owner: Our business specializes in septic pumping and repairs, drain field repairs, septic tank…read moreinspections and new septic installs. If you have a back up inside your home, we will do our best to provide you with service the same day.

Great job guys! Reliable, courteous and knew exactly what they needed to do. If you need their…read moreservice give them a call.

When I called they were able to come the next day. Great communication and easy to work with…read more Extremely knowledgeable and experienced in every kind of septic system. They did a very thorough job, not just pumping off the top layer but ensuring there whole tank was pumped clean. I would use them again and recommend them to anyone. Thanks Donnie!

The owner was super friendly, knowledgeable, and helpful. We needed our septic tank pumped due to…read moresome gurgling toilets. He offered to come the day after we called, was able to instantly locate and dig right where he needed, and was finished within an hour. The pricing is on point with the service and skill set provided.

I called Sherrill Pumping to come out and pump and inspect our septic system after having a bad…read morereport from a home inspector. He looked around and dug a few holes (by hand), and said everything was in working order, gave us a report, and left without opening the tank or pumping it. He charged $225 for this "inspection". We lost the sale of our house because of it. We ended up having to call a second septic service, who actually found the tank (in a different place than Josh said it was) and opened it. It turns out we had roots causing water to back up into the main line (I have a video of it), and we were past due for a pump. The second service was able to pump it, remove the roots, and clearly mark and document everything for our future buyers.

Septic leak in backyard......I had quotes from other BIG NAME companies. I found Rick by accident…read morethrough my wife. He came out and gave me 2 estimates, the best and worst-case scenarios. Thank God it was the lesser of the 2 evils and he had the septic repair done by the time I picked my daughter up from school. Compared to the quotes I was given he saved my 1000's of dollars....I highly recommend him to anyone in Chattanooga .... because of his promptness and great efficiency in repairing!!!....100% my choice!!!! The pictures are too gross to post!!!

I called this company because I was nervous that my septic tank was leaking. It was Memorial Day…read moreweekend and Rick answered. He said I'll come by Tuesday and see what you are talking about. I thought the ground was wet and I could smell urine in one of my bathrooms. He came by to review and said that everything is fine. The softness in my ground is ground squirrels, however, the system looks great. I was so relieved. When he was leaving, I asked about how much I owed him for the visit. He said just give me business going forward. I was so surprised and just pleased that this guy is so honest and fair...trust me....he WILL get my business going forward