If you're looking for an honest mechanic in New Orleans then Melvin is your guy. He took care of…read moremy and my husbands cars for the 5 years we lived in New Orleans. Wasn't the closest mechanic but we went out of our way to go to him. Super nice and a straight shooter on what your car needs or doesn't need. It's a small shop and they're always busy with cars already there from the day or days before, so they may not be able to get you in and out that day which is totally fair and understandable! Best to call or get there first thing in the AM and Melvin & Kurt will absolutely do their best to get you in as he can with the jobs they've already committed to. He runs the shop, works the cars AND also answers the phone, so don't be discouraged if it rings for a minute or you have to call back, he's only one guy! Only reason we left is because we moved out of state but I would recommend Melvin and his crew to anyone. Thank you Melvin!

They are very honest and reasonably priced. They also always work hard to get my car in quickly…read moreeven when they are busy.

Every time I go here to get an oil change on a Saturday (when I'm off) I can never get an oil…read morechange on my vehicle if not there by 7AM. If I go at 8 AM I'm often asked if I can leave my vehicle. No I cannot because who will come get me??? I am often told "we only have 1 technician" ', or "we're pretty full", or "We are short on staff". Sometimes I am not able to just jump up, and I'm not able to schedule appointments because I work. I will NEVER GO BACK TO THIS COMPANY AGAIN!!!!! To my friend who referred me, I tried, but I just CANNOT!!!!!

They are awesome-the tecks are very professional and very honest - would highly recommendread more

Absolutely amazing experience! While visiting from out of town, my car suddenly had an issue. I…read morecalled the shop, and they immediately told me to stop by. They checked it out right away and had it completely fixed by the very next day! The team was friendly, professional, and went above and beyond to get me back on the road quickly. I can't thank them enough! HIGHLY recommend this shop to anyone looking for honest and reliable service!

Been coming here for 4 years with 2 cars. No doubt the best car service you can find in the New…read moreOrleans metro area. Friendly, competent, honest advice and fair pricing.

Highly recommend this business. As a busy mom of 3 little kids I honestly don't have time to think…read moreabout car maintenance or service. Thankfully the employees are always available and helpful to schedule service for my 2 cars.

I was on New Orleans, LA for spring break with my daughter and her family when in route I had car…read moretrouble. My son-in-law did a search and found Complete Automotive Repair and Service near the hotel we were staying. Even though Julie and her staff did not have an available appointment for me, she took the time out to look a my SUV. And even after servicing it she even called to see if we made it safely home. I would recommend CARS service to anyone in that area and I am forever grateful and thankful to Julie and her staff.

I brought my vehicle to Allen's Automotive Services after leaving from another shop that had done a…read morediagnostic test and it determined that I needed transmission work/repair done. So I was able to drive it to Allen's Automotive on Utica St. in Metairie, La. I explain the repair work according to the diagnostic reading from the first shop who weren't able to do the work, the employee asked what code did the diagnostic machine give, I called the other shop and the tech sent via text, the code as well as a picture as it was still in his machine I shared it with D. DillenKoffer at Allen's Automotive Services, who then said to me yes we can take care of it for you. So I left my vehicle there at Allen's Automotive. Couple days go by and I get an email from Allen's Automotive in the form of a bill for $3,557.37, which I didn't have but I was relieved to see that there was financing available, so I had the work financed and approved in late January (2026) I got a text that my vehicle was ready to be picked up and because I had the work financed that all was a go I had filled out the necessary documents for the financing part and that it was cleared and I was able to come and get my vehicle, however when I arrived I was told by V. April that it didn't go thru (financing) but actually what he did was added the labor for a part I had supplied which I did not have a problem with but it was just the way he went about it, stating that the financing didn't go thru. I had started receiving emails asking to review Allen's Automotive Services at the time I wasn't quite ready to review Allen's Automotive Services. So I have my vehicle about two months and I noticed oil leaking from the exact spot where the work was performed, so I brought the vehicle back once I noticed the transmission oil leaking, once back at the shop explaining the oil leak I noticed that I was treated differently from when I initially went in for the work to be done, the tech got on it and tightened the bolts of the transmission pan, he used a small hand held battery charged rachet to tighten the bolts. I then get in my vehicle and left, I think that was in mid March, on or about August 4th or so I noticed another oil leak in my driveway under the vehicle so I took pictures of the leak under vehicle as well as oil on the transmission bolts on front of pan and on the rear pan bolts as well as the side pan bolts also, I got under vehicle and touched my finger on one of the bolts that had an oil droplet on it and rubbed it between my fingers, the color of the oil was red as in transmission oil. I called the office and asked if I could get a copy of a receipt that I had misplaced, the lady asked my name or number she located the receipt and sent it to me via email I wasn't sure if work was still under warranty so I brought the vehicle back to the shop again. I was explaining that the transmission was leaking oil again one of the techs said he'd come out and check transmission oil and top transmission oil off and that they weren't able to do anything else that day because they were full. The tech check trans oil and topped it off. He and I walk back in the office and he checks the work order just to be sure it was covered under the warranty the tech then tells me to bring the vehicle back Tuesday August 11th so I asked the tech if I could get something in writing because if I had gotten a trip out of town that it might've brought me over the warranty miles and another guy in the office answered as if he was irritated with my presence and questioning concerning the warranty and he snapped at me saying look we're gonna honor your warranty alright and I asked who he was and he replied in a puffed up manner oh I'm the GM over the shops, and if I say we're gonna honor it we will, it was V. April. So I leave the shop drove to New Orleans and then back to my home in Laplace, La that was Friday August 7th. I came home and parked vehicle and didn't move or drive it till Tuesday August 11th when I brought the vehicle back and it was parked across the street from the shop in back of some Banquet Hall, Wednesday (today) I get a text explaining inspection performed and that it was found to be motor oil blowing back on transmission pan bolts and oil leaking from valve covers on engine and I was sent another bill totaling over $6,000.00 for that work which I declined. I really don't/didn't feel they handle this properly and my warranty wasn't honored, nothing was done about transmission leak cause I know what I touched on my fingers was red transmission fluid, no one can make me think it was anything else.

I had been having issues with my rear wheel bearings and brought it to Tim's Quality Care where…read morethey were quoting me $1200 to do both sides when it was just my passenger side that went bad. Bought the OEM replacement part from the Subaru dealership and Allen's was able to install the customer provided part in a timely fashion for an insanely affordable cost ($~250). Got me back on the road and didn't bleed me dry, can't complain! Top tier customer service. Would definitely come back for more work in the future.

Been coming here for over 10 years to get my brake tags and never had any trouble. Service is…read morealways readily available with no hassle. Even recommended many others to come here for tags. Unfortunately, i've never had anything done here with my cars, but would def give them a chance if I needed them to.

I have been going here for years way before Charlie died. Never had a problem. They do old…read morefashioned oil changes, and services, no frills. They do tyre work rotations flats and replacements. Also brake tags and unleaded gas. Talk to Rocky he will get you back on the road. AND they fix problems, at fair prices.

Great service and honesty. If he can not fix it, he will tell you and you can take it to the…read moredealership. If he can, he will fix it in a timely manner and at a fair price.

If I could give no stars I would. I brought my car here to get a Seal fixed and they left the boys…read moreout of my brake caliper and also left my CV axel loose to the point of it falling out while I was driving. Due to my CV axle falling out of my car while driving my transmission is now messed up to the point of no return and yet the owner of bill's auto refused to fix anything and said that they were not at fault for the damages they caused. Sad.

Very good customer service, professional and honest. Bought 4 new tires at a competitor (forgot…read moreabout this place for the new tires). Place where got new tires didn't align tires. Took car to Southern and they aligned the tires with no problem, the pulling to the right was taken care of. We will take to Southern tire any day than NTB or Delta, stay away from Delta!!! P.S. I suggested to my coworker and she was very happy as well with the service, professionalism and her car is fixed when the dealership was going to charge twice as much and find other things wrong and want more money! Thank you Southern!

Do not let these people touch your vehicle. Came in for a power steering leak. They changed a hose…read moreand sold us a 1500.00 brake job. Two days later power steering still leaking, because they didn't fix the actual problem. Said the brake power booster was the problem. So my vehicle was finally ready three days later and another 600.00 get in the vehicle and the brakes now need to be pushed all the way to the floor to stop and the cruise control doesn't work. Was told nothing can be done with the brakes and to bring it back one day and they'd fix the cruise control, would only take a few minutes. Brought it back this morning, first in line. Went to pick it up at 3:30 only to be told it would be a couple of hours. This is a AC service truck that's now been out of service in the middle of the summer for over a week. Finally got it back and guess what, it still doesn't work. I've heard good things about this place, but if you have anything except tires or possibly suspension I would definitely go elsewhere.