Haven't heard a good thing about this place. Racist, scammer, unprofessional, and very sus situations. Call someone else.

James was kind and very helpful. He came by around 3:45 a.m. Saturday morning to help me. He was God sent. Best service I've had from a towing company in years. Thanks isn't good enough. I appreciate all your help. I highly recommend Leon's wrecker service to anyone. read more

This company works with Century Oaks Apartments. This sorry excuse for a business attempted to tow my vehicle but a neighbor stopped them. They dropped my car and left it sticking out halfway out of my assigned parking spot. I confronted the company to ask them why would try to tow my car that had a visible parking sticker. They refused to look in to it unless I had proof it was them. GTFO! Common sense would tell you that they were the ones who attempted the tow but since a neighbor saw the whole thing they stopped the tow. This company will find any reason to tow your car. Watch out! read more

THIS WAS THE SECOND TIME I HAD MY CAR TOWED. I had the apartment residence parking sticker on my vehicle but apparently it has to be on the front windshield. the fact that if you even put it on the back windshield and your vehicle can still be towed is absolutely dumb. as long as you have it visible then I don't see what the issue is. I hate this dumb company with my entire heart. I hope you guys go out of business read more

These folks are running the hugest scam. I'm sure it's only barely legal because the contracts betwixt them and various apartment complexes do exist (at least for the time being), but here's the tea: A friend was gifted a vehicle by her parents (totally as a surprise -- and from three hours away) yesterday evening (Sunday night of a holiday weekend), and although her apartment complex requires a vehicle pass, not only is the office closed on Sunday, but it was after hours in any event, so she did as instructed in her conversation with the desk lady (a woefully-underpaid-at-ANY-wage DOLL) and put a note in the car -- in a very conspicuous place on the dashboard -- indicating what apartment number she was in and the fact that she would go to the DMV first thing Tuesday (as Monday/today is a holiday) in order to register her vehicle. And the aforementioned employee Randi even went so far as to eyeball and photograph it. Just a few scant hours later, her truck was towed. In the dead of night. By this place. More specifically, by the Leon's night-troll Jay. So this morning, we went on a mission to retrieve the vehicle -- FREE OF CHARGE. (We weren't paying a penny. I knew we weren't going to have to pay a penny.) We called the local police in advance, and two units met us there. Leon's hilariously wanted $296 for the tow and were going to charge an additional $100/day for storage (per Jay on the phone with both her and me) until she can afford to pick it up. This OBVIOUS scam stank like a dead catfish left lying the 110° Texas sun for a week. It would've been laughable but for the fact that I could only imagine how many thousands of already-financially-challenged folks had already suffered a similar fate, if not lost their vehicles completely to these people because they could not afford the trumped-up charges. (I had that thought prior to our visit there; then one of the policeman came back out from the back lot laughing and shaking his head sadly because there were several vehicles that'd obviously been impounded back there from the very same complex -- ALL with visible AUTHORIZED passes in the windshields!! ) This place should be ashamed of itself, but so should every. single. apartment. complex. in this ridiculous town (And anywhere else) that has such a (COMPLETELY UNETHICAL) contract with these folks or anyone else. So I encourage you not only to boycott this place but to spread the word. They were nasty beyond belief. In fact, the only guy who was even remotely polite was someone they allowed to handle us at the end because none of them had the cajones to come out and face us, if not out right apologize. And Samantha is an especially miserable shrew. I would avoid her like the plague. She's one of those people who is so miserable that she would turn on you instantly for no good reason at all. So she's obviously working at exactly the right place! Please join us in letting these people know just how terrible, repugnant, reprehensible, and DEPLORABLE they are. Do not give them a penny of your business - - they are subsisting just fine on $300 a car at the expense (LITERALLY) of the most unfortunate folks. (And since they are known to troll all of these complexes, can you imagine the cash money they are actually pocketing?! Considering when I posted this on Facebook later this afternoon and folks started coming out of the woodwork telling their stories, it's gotta be a good $2000 a night in addition to whatever they rake in during the day "legally.") I reference those testimonials because one lady said she had gone to the grocery store and ran into this particular apartment complex just to give her ailing mother her share of the groceries - - had left the car running and was gone less than five minutes - - and came out to Jay taking her car. He told her she'd give him $150 cash, he would drop it right there. If that doesn't wreak of a scam, nothing does. Namaste! read more

Right now they towed my car in front of me when i was doing doordash went to drop the order with my parking lights on less then 2 min I took me and they wear towing my car and they took it they charge me $330 they wear so rude I even inform the police regarding the situation , and beyond that they even damaged my car ...how they can tow your car when you are there and your parking lights wear on ...that's a scam thats fraud..I even had my others DoorDash order in my car to deliver....thats not right . read more

Calvin the man who works overnights, is very unprofessional and upcharged me even though when i set my appointment the man who I spoke with (who wasn't calvin) said when i arrived it wouldn't be that amount because it hadn't been 24 hours yet. read more

Pos people who scam people out of their money. Towed my truck and decided to charge $300. They charge you for them keeping your vehicle that they took. They drive around at night hunting for people's cars to tow. They're just trying to milk people for their money... read more

Horrible people . Had a parking pass and up to date tags on our vehicles at the grove apartments. They towed our vehicle and want to charge up almost $400 to have it taken out . They are definitely running a scam just towing peoples stuff and not to mention the people there being so rude . There excuse for towing our vehicles is they couldn't see our parking pass , yet they walk the property and use a flashlight to see the tags. Ridiculous place and a bunch of scammers who won't stay in business for actually doing there job so they have to scam people and get money that way . read more

worst towing place ive encountered. towed our car while parked LEGALLY, then wanted to argue about it, then proceeded to insult my friend. incredibly rude and disrespectful, as well as very confusing and sketchy, wont give me pictures of my car supposedly being parked "unlawfully" then telling me i can get my car at 2:30, then says i cant, then says i can again? read more

My truck was towed outside of a bar where I was told I was aloud to park. Ran outside while it was being towed to have the driver moc me and start swerving with my car on the back of the tow truck. Called the company for them to tell me they don't tow in that area code. Mind you it was 1:43 at night. I was parked in a lot full of cars. Called every tow company in the area to include KPD for them to tell me it takes 2 hours to report. Finally I called this company back and they said yes they had it and it would be $395 to get it back because of the storage fee, I tried fighting it they told me no and I could come get it, went to get it and waited at the lot calling and was told they are appointment only and the tow truck driver would be there at 3:45, so I agreeded and went home. 20 mins later they called saying come get your vehicle now and hung up on me. I went to get it and the man at the front Jay, was the biggest dick I have ever encountered. Telling me he wouldn't show me the pictures of my vehicle being parked in the wrong spot, telling me that it didn't matter and if I wanted my vehicle to shut up and pay. I paid and signed the documents that he didn't even tell me what I was signing and produced to treat me like a POS I asked for the owners name and was told he wouldn't give me that information as it wasn't my business. Finally was able to get my truck and when I Got in it had the ABS and Traction control light on. Pulled out and "spun" tires so they locked me in the impound lot and said they had to inspect the vehicles around. Let me out and produced to tell me that next time i shouldn't be such a bitch about getting my vehicle towed and just act like a man. I drove off and called them after and was told yah I know it's your bitch I hear your truck. As I'm telling them I want to speak to a manager and continuously get hung up on, or for someone to answer acting like it was a good time. I dont recommend this place to anyone they are the biggest scam around and I will be contacting my lawyer first thing Monday morning. Do NOT RECOMMEND SHUT THIS PLACE DOWN read more

FUCK THIS PLACE!! these workers are fucking scummy and only care about money. they will fucking scoop up a brand new car WITH TEMP TAGS and make you pay 400 dollars for a car you haven't had for more than 10 hours without any kind of warning or notice. fuck this company. read more

They are bad to the max. Worst service around killeen. They will tow anyone at Country Place on East Rancier for no reason, even if you have a pass. They towed my car cause "it was double parked" when it has been parked there for over a month. All this went down when i went off on management at Country Place for charges on my rent that were just outrageous and stupid. Everyone knows that the manager at Country Place is secretly sleeping with the tow guy from this place...yeah thats some tea. So if you go off on them at country place they will tow u for yelling at his mistress. I hate this tow service and the people who run it. Cheating ass read more

FUCK THESE GUYS. wish i could give zero stars. they had my car for less than 12 hours, and they actually went through my shit which is completely illegal. i had a picture of old insurance which isn't current but it showed my name and the vin and the car model and they wouldn't take it, when i called a notary she ASKED ME if i was at leon's towing and then literally laughed because she has to go there so often. that place and it's employees are a complete fucking joke. don't use them unless you want strangers going through your car and to pay $280 for the tow after less than 24 hours of a stay. my car was towed at 11pm at night and i picked it up at 5 pm the next day, they show my car being there for 2 days. the employees went through my car and then got involved in a whole strangers personal life. these dudes can go fuck themselves. read more

I was delivering food for a customer on DoorDash , as soon as I got out my truck they started hauling my truck off , I then ran after them to get my truck and they held me at random for 120 dollars. I told them I don't have any money and showed them my bank account which had .23 cents in it , they then gave me a card and told me I can pick it up at the tow yard. The DoorDash Customer then asked the man how much it was and ended up paying my bill which I'm so thankful to Ms. Margo T. but it's a shame because she shouldn't have had to pay 120 because a towing company was harassing innocent people and holding them at ransom. read more

My friends car got towed last week when we had a parking pass. It was on the window and there was no way it could of fallen off. Her car was towed and we had to pay nearly 300$ to get it out and it was 100$ a day that is was there. The place also gave her two flat tires. When they tow peoples vehicles they treat the car like trash. They break it and give people flat tires. I saw a few more reviews bout how This crappy place has damaged peoples vehicles. This is one of the biggest scams. If I could give zero stars I would. They like to take advantage and disrespect young female adults. No once can afford to pay 300$ to get ur car out of a tow yard n pay an additional 100$ per day to get it out. I hope this place gets shut down or someone sues. This is a place of the devils work. Stay away from this place!! read more

We had a very unfortunate situation happen today and we needed a tow. One of worst days of our lives and the gentleman working the day shift today (4/2/22) went up and beyond to make our day a little better. Pricing was way better than I thought it would be plus he was able to offload our vehicle in a specific spot it had to be in so it wouldn't get towed for a violation. I wish I could remember this guys name, he was a younger African American fellow and he was the best tow truck driver I've ever encountered. I hope he gets to read this, thanks for towing the black Silverado for us tonight. I don't see how the reviews are this negative, it's hard to find A++ customer service and this fellow was top notch. Thank you! read more

Are you the towing company for El Dorado apartments? There's cars parking across yellow lines making cars park to close. I'm tired of getting black paint on my car. There one in the 2nd lot that's parked way over the yellow lines. Come tow it!! It's a black Cadillac!!!!! read more

ABSOLUTELY A HORRIBLE SERVICE!! The manager was an absolute ass and I will make sure first thing in the morning to report his low life ass. If I could give this 0 stars I would be unfortunately I have to give one to even comment. It's horrible they go around looking for ANY stupid reason to tow anyone's car! My friend that visited got her truck towed for NOTHING! They said for our complex they wantes vistors to park up front which was never stated might I add and there is literally no where to park up front! We pay rent and they don't even want tenants to do it. I see they victamize people in apartment complexs. Screw you Leon's Wrecker Service read more

Literally trash. These people are just grungy and disrespectful. The owner doesn't even care to enforce any kind of common courtesy or respect from the people who he calls his employees. They have no regards how they handle your vehicle or talk to you. After all the complaints they have gotten I'm surprised that still have a business. Would give this no starts but it requires something. read more

The only big problem I have with this service is the customer service. Out of everyone who worked there, there was only one person who seemed to actually treat me like a human being. The lady working the front desk was very nice and could see that I was upset. She tried her best to help comfort me . Now when I talked to her boss( about a flat tire that wasn't previously there before) he basically treated me like shit , he talked down on me and told me he would re impound my vehicle if I didn't get it out of his lot, which I could t because there was somehow a new found hole in my tire. read more

Absolute shit. Can't believe these crooks are even allowed to tow someone when you were parked for 2 minutes. Ridiculous company, ridiculous prices. At least give a cheaper price for stealing someones car. When I got here no one was even here and I had to wait in a thunderstorm for 30 minutes because I had to uber since my only transportation was taken. Sick people can't believe this and the service was the absolute worst. At least be kind to customers after stealing from them read more

This is my experience and honest opinion. At 4am on Tuesday morning before I left for a two week field op, one of Leon's tow trucks came to my apartments and took off with my wife's car. They selected her car but passed multiple others without resident decals (hers was on the console as we just moved in and hadn't put it on) They said on Tuesday morning they would release it for $242, and when we arrived Wednesday to pick it up, they charged us $315, that math don't add up. They were extremely rude over the phone and were over an hour late to release the vehicle. I will be reporting them to the BBB, and sharing this review with everyone I can to hopefully save someone from getting Robbed by Leon. This "business" is trash at best, with trash employees. And remember kids, it's not slander when it's true. read more

They work with apartment complexes to take advantage of people. They come out at 2 in the morning on their own, searching meticulously for any vehicle that they can tow right from under your nose. I pay over 1,000 for a shitty apartment and I should be able to park any vehicle in my parking spot. Nobody else is gonna call these idiots to tow a car from MY spot. So yeah they go super hard looking for anything they can find to inconvenience people the next day by surprising them with an empty parking spot. Then to pay $260 to get your car back. People stay away from apartment complexes around here and you won't get towed for no reason. read more

Towed my car illegally. Contractually I have covered parking that I pay for. This brilliant individual decided to tow my vehicle without checking for proof of ownership of the space. The guy on the phone who has about as much brain as a common house fly, refuses to work with me. Says I need to wait until 9am to speak to "his boss" ... get your car towed and come out to that in the morning heading to work, on a day you have a major meeting that you are leading, and see how you will feel... this is BS. I will not stop until this place is shut down. Reports are filed. Worst service in the entire country---Leon's-- This is not the first time dealing with these individuals with similar issues. The first one my fault. The last three not at all. Just cons for $$$$ Nothing but BS. Reporting this to TLDR, BBB, KPD, google, yahoo, face-space twatter-book, their mom, ALL of them. .... Oh and the super genius also damaged the car parked next to me, they're in for quite a fun time. read more

This place is horrible towed my brand new car out my apartment. Than charge me to get it out. Very rude people up there. They tow you car without even having the proper clothing on. Look like regular people walking by your car with a flashlight no best on now tow truck uniform for the company. Illegal towing at it finest. read more

The girl was cool but the guy is a TOTAL LOW LIFE. He feels he has something to prove. I called to ask if my car was there and he goes "so what did you need?" Like idiot obviously I'm coming to get it! Stop acting like you care what I needed since y'all aren't in the business of customer service. When I got there I pressed the button on the window and he came to the window and looked at me dumbfounded. Worst guy ever. They laugh and act as if they're stealing a car when they row at night. These guys have 0% life. read more

I can't believe this place uses scout vehicles that block the visitor parking so you are forced to park in a spot you are not allowed to park in just so they can tow you I needed to go in and grab a few things from my girls place and came out 10 min latter and they tow my car. This place is a scam and not worth using. read more

Very rude and unprofessional, i was harassed by the owner and other employees , And was scared for my life!!! They were very petty with me and made sure that i felt unsafe there . I ended up having too call the police . Of course the police did not stay long , right after the police left . The harassment became worst!! As a female i never felt this uncomfortable. If i could give 0 stars i would!! read more

This is the worst wrecker service ever. The man and woman pulled into my brothers appointment complex. They tried to tow my best friends car. Full disclosure we didn't know but I guess there's a sign saying only Tentent parking.This guy was a jerk the whole time. Regardless The wrecker service has a contract letting them in to tow cars that don't have a sticker. It's a loop hole so they can make easy money. Everyone knows this it's wrong and immoral. The guy pulled in hooked my my best friends car. We came out and said sorry we'll move. We didn't know. They guy didn't care and said 120.00 dollars or he's taking the car. I tried to tell him that we're having a family get together which we were. They guy didn't care. All he wanted was the money. What this company does to make extra money is basically robbery. This company has no ethical practices. Don't call these people. There's better wrecker services out there that don't steal from you. read more

Leon's Wrecker Service - This is the service you'll get - Towing Near Me - Killeen, Texas

Worse possible service ever!!!!! No other time do y'all ever want to do y'all job but as soon as the holidays hit all of a sudden you'll know what your job description is. And whoever the woman is who answers the phone every time someone calls you need to really work on your customer service because you absolutely have no customer service skills when people are being cooperative with you and you want to have an attitude you need to get a check on yourself and your attitude because eventually you will catch the right one on the wrong day!! read more

Shoutout to the girl that answered the phone when my car was just towed after an accident. She helped me and ask if she could talk to me a little to put my mind at ease. GREAT customer service. She also FREEZED A DAY so i wouldnt have to pay twice as much to try to get it out the next day!!! i would give her 5 stars. BUT, my car was totaled from the accident and i had to retrieve my things in the car. At this point, the insurance people took it 2 hours away. Moral of the story, i was missing things in my vehicle and wanted to know if Leon's Tow Company did inventory in my car. So i called and asked the man that picked up if they had done inventory on my things and he asked if the bags were brown? They weren't, but that wasn't the question. i kept asking if there was some kind of list they could check and another man told him, "just hang up" AND HUNG UP ON ME!! AN UPSET CUSTOMER?? 0 stars for him. I informed this with my boyfriend and he calls back asking them if what i said was true and he denied it!! in my whole 20 years of living, i never had to download an app to review such horrible service. despicable. read more

Felt both physically and verbally harassed by this company. Chris the employer and Denise who was not even employed by the company most likely without a license would not give me proper identification. I was being helped by a Friend due when I couldn't get off the floor due to my disability. He was not here more than 10 minutes when Chris and his friend decided to tow this one specific car. I went around to the other cars and they did not even bother to tow them without the parking permits They lied about many codes and laws which when I confronted them about, they verbally harrased us. Jag will be contacted and this company will be blacklisted Once the car was put down they didn't even bother to tow the other 2 cars without parking permits in the complex. All I can say is this will be taken to a higher level and I will spread the word on the shady mess this company stands by. The conversation and hArassment was recorded and we will see who was At the right or wrong. Have a blessed day and I hope your company shapes up or gets what it deserves. To be shut down read more

Get these guys off the road! Not surprised to see the previous reviews of poor service and unsafe practices. A driver in a Leon's truck yesterday on SH 45 N tried passing a car on the left shoulder! The car's speed was 70mph so he was over that! He was towing a boat trailer while doing this too! Unsafe, reckless, and illegal! read more

Horrible service was told to get the fuck out the store and if I was 1 minute late I would have to wait another hour to pick my car up at 1 am. I have it all on video. read more

After driving 20 hours from FL to visit my in-laws at Cooper Mountain Apartments our car was towed after being parked in front her her apartment for less than 24 hours. The reasoning is because it wasn't parked in visitors parking. Well guess what there's no label in the complex u guessed visitor parking. There is no clearly defined visitor parking at all. Not only that this is a gated community but the gate doesn't work, I wonder how many people are coming in and out. Our advice from this towing company was to park in the street outside the gate if there was no visitor parking open. Overall I think is pretty unprofessional and unfair to tow cars from a complex where there is no designated visitor parking signs displayed. If ur going to do buisness like this be fair about it. Also the sign they do have posted is not clear on visitors which obviously residence will have. The staff member handling our call and genuine concerns about why and what cause the car was towed under was not helpful or forthcoming over the phone. Only to say there was an agreement between his company and the complex. Overall I rate this buisness a 1 because towing people in a complex with no designated visitor parking during Thanksgiving is just opportunistic and shady. All American businesses have to make money but at least do it in a open and just way. Would hate to find out no signs are posted so that it betters your chances of making money since visitors won't know they are risk for being towed. read more

Leon's Wrecker Service - This is the only sign we saw at Cooper Mountain Apartments and there are no others that designate visitors parking - Towing Near Me - Killeen, Texas