our delivery truck broke down on a highway and Joe helped us rightaway fix it instead towing and…read moregot us back on road.He saved us money in identifying the issue and fixing it !!

From the owner: Experience With over a decade and a half in the business,…read morewe’ve encountered every situation imaginable. Our seasoned professionals know how to handle any towing challenge efficiently and effectively. Client-Centric Approach We understand that each client’s needs are unique. That’s why we’re proud to introduce Joseph Alan Craig, one of our outstanding team members. Joseph goes above and beyond to accommodate our clients, tailoring our services to their specific requirements. His dedication and personalized approach truly set him apart. We Serve Young Drivers 18-25 Yrs These clients may need towing services due to accidents, breakdowns, or parking violations. They often rely on mobile apps or online platforms to request assistance. Middle-Aged Drivers 26-50 yrs This group includes a wide range of clients. Some may require towing for personal vehicles, while others might manage commercial fleets. They value efficiency, reliability, and transparent pricing. Senior Drivers 50+ years Older clients may need towing due to vehicle malfunctions or emergencies. They appreciate courteous service and clear communication

The place i live at uses them they are hard to get a hold of and when you call them they never show…read moreup. This the worst towing company bad customer service also.

the customer service rep was very rude when answering the phone. I asked about pricing and declined…read morethe tow because it was too expensive considering the milage is not going to be very high for the price giving. Obviously, she made it clear that customer service does not matter to their company and that she represented them poorly.

When my car broke down on the way home from my daughter's softball practice, we needed towed 3…read moremiles to our house. Richard showed up without us even having to call for help. He went above and beyond to assure that our car made it home quickly and safely. He even put the car in my driveway for me. Action Towing is the only company I will deal with from this day forward. - The Newell family!!!!

Horrible company! They steal from your vehicle.after they tow your car from.the accident site! Stay…read moreaway! If I could rate them without stars, I sure would! I do not recommend this company!

Stay away from this towing company!! they will not take…read moreresponsibility for damages done to your vehicle although they are at fault.

I am a picky person and they were amazing. He came to tow my Jeep and told me what my issue was and…read moregot my Jeep Started. He ask if I wanted to drive it. I declined since it was cold and a good drive away. He was kind, courteous, timely, and professional every time I spoke to him. I will definitely call if I need help again.

Caliber towing does a great job. They can handle any job and always have a reasonable price. They…read morehave towed or transported everything in the book for our company. Highly recommend for all towing and transportation needs.

these people steal all my family's property, 5th wheel worth 15000 plus 15000+worth of personal…read moreproperty inside, we lived in the same residence place as the lead manager sam piper (who is also a driver for caliber) and his family member (possibly daughter) Tiffany and Sam's grand kids there kids were slitting our waste lines to are RV and trashing our yard and abusing our animals by throwing rocks at them while we would let them out to use the restroom this had been occurring for sometime before we realized it happening and we made several complaints with the office manager who DID NOT want to help my family with this matter all they would say is if you don't like it get in your RV and leave, we tried making con with the tow truck driver Sam piper and his family member Tiffany about this issue but they declined to have anything to do with us and continued to allow their kids to harass my family and animals, one day we were outside lett our animals use the restroom and their kids came up harassing us once again and wouldn't leave so we mentioned we were going to call the PD to handle the matter but we honestly did not want to have to resort to that. We honestly wanted to resort to one parent to another and one human to another since we're adults and we felt like we should be able to other, and then soon after that, Cps showed up at my door we were thrown in jail. Our civil rights were violated federal and state laws were protect us from the illegal conduct that was conducted by the police officials the tow truck drivers the RV park manager of the residence where we reside at, and they kidnapped. Our kid illegally taking her from our care, placing her into foster care where she still at. All of our stuff was paid up for the month. We didn't owe no electric no water no rent park manager had our stuff illegally towed off on the 24th nine days after we were arrested claiming that we caused a disturbance and guess who told stuff off Sam Piper the lead of his grandkids when I got out I let him know that I was going to be getting $2200 to get her to get my RV back since he said my car had been picked up by the finance company. There is nothing they could do about my car, but not to mention they stole everything out of my car down to my daughter's car seat, the finance company of my car took pictures before they took it off their toe lot and there is nothing in my car. We had over 1000 that 2000 worth of personal property. Then Sam gave me his personal he said that he didn't want me to business about this matter on the business number that I needed to contact his personal cell phone number he gave me the wrong number and I have been trying to contact him for three days about picking up my RV and I wasn't getting a response so I finally called back the business number to figure out what was going on and why Sam wasn't responding only to find out that I had the wrong number then he claimed it was too late for the RV that it had been sold and I couldn't get my RV back when he knew that I was trying to recover it from their yard, but still went ahead and sold it right underneath us we were get all the paperwork and all the documents we had it all to provide plus the money to get it. I asked him where the RV was. He declined to let me know where it's at, kept me from being able to go to my RV to get my personal property, but he himself RV twice to get me personal property that he claimed that he could only get things not everything declined to let me even get my personal property from it said it was sold with the RV I would not trust this company. They are not good they lie they steal from their clients they give wrong numbers out to be able to do the business that you need to to retrieve your items. They are not good I've been asking the owner Kathy's number to get in touch with her and they refuse to give it to me. They refuse to give me the location where my RV was they kept diverting me spinning, my wheels costing time, etc..

Outstanding Bill's Tow Service in Killeen, Texas…read more I had an excellent experience with Bills Towing. From start to finish, the service was top-notch. The towing vehicle itself immediately stood out -- it was clean, new, and honestly one of the most impressive -looking tow trucks I've ever seen. It gave me confidence right away that I was dealing with professionals who take pride in their equipment. The driver Justin truly made the experience exceptional. He was incredibly patient, efficient, and clearly very skilled at what he does. What could have been a stressful situation turned into a surprisingly enjoyable one thanks to our conversation. He shared some really fascinating stories about his life background, which made the whole process feel much more personal and memorable. If you're ever in need of a tow (rental car broke down) in or around Killeen or just off the 35 going towards Austin, I highly recommend Bill's Towing. Professional equipment, outstanding customer service, and a driver Justin who truly goes above and beyond. Hands down one of the best service experiences I've had.

A little while ago I was stranded broken down 5 hours away from home and bill came fast to help and…read moregot me back on the road with peace of mind very fast and was very friendly

The owner & staff here are professional, very personal, and honest. They confirm the work they…read morerecommend. The place just feels right.

I brought my vehicle in for a full inspection, a check engine light, and a rattling sound coming…read morefrom underneath. There was also a noticeable squeal when starting the car, which I expected to be addressed. Unfortunately, that issue was overlooked until I specifically brought it up, and I was told to return after having the rattling addressed at Bill's Muffler Shop. Additionally, during service, my valve cover was not put back on -- something that should not have been missed. While it was eventually corrected, it adds to the oversight concerns. Because of these issues and lack of thoroughness on the first visit, I'm giving a 3-star rating. I appreciate the corrections made, but better attention to detail and communication would go a long way in improving the overall experience.

Just wanted to take a minute and thank the team at Mid Tex Towing. You surpassed my expectations on…read morewhat a towing company could be. I would highly recommend using this company if you are looking for professional, timely, clean and affordable service. After waiting for an hour for ANOTHER tow company, I called to get updated ETA and it was going to take another two. I cancelled service and called Mid Tex Towing. The gentleman that answered the phone was helpful and professional in delivering accurate pickup time (1 hour) and cost. The driver actually showed up 18 minutes before the hour and was very friendly, accommodating, quick and made me feel comfortable. An extra bonus, the inside of the truck was very clean. I not only had a flat but running low on gas. We stopped at the gas station So that I could fill up before dropping me at the dealership to get my car fixed. I truly appreciate all you did for me during this stressful time. I hopefully will not need another tow but if I do I will be calling you.

I ask these guys to pick my car up which was located in Austin and return it to Copperas Cove,they…read morewere $50.00 cheaper than any other towing company in the area.Jake the Tow Driver had my car back in my driveway within four hours of my initial call. These guys are very professional and prompt,I would definitely used Mid-Tex in the future if I need a towing company.

Drove my car on the rims to tow truck. Wouldn't have called if the car was capable of being driven…read more Called and complained to towing company and also to my roadside service company that dispatched them. Choose another company.

Let me preface this review by saying that I've used them before and received excellent service by…read morethe the driver but the dispatcher needed a customer service class. So far, that has been my experience today as well. I called at 8:08 AM for a tow and was told that someone would be there in 60 minutes. Not a problem since I was in th comfort of my home. I called back at 10:15 to inquire and was told that they didn't have a work order for my address. I told the dispatcher that I talked to someone 2 hours ago and she said, "Well it wasn't me because I just got in and I'm looking through my work orders and don't have your address!" I asked if she could talk to whomever was dispatching before her and she put me on a 5 minute hold to call her. She came back and said that the trucker had indeed been dispatched but had to turn around for an accident. That's completely understandable but she could have given me a courtesy call! It has been almost 3 hours and still no tow. I am so glad that I was at home and not on the side of the road somewhere!

Thank you for the amazing customer service and your patience. It really made a difference--awesome…read moreplace!

Tow truck companies are rarely fun to deal with, but these guys are solid. The service quality &…read morevalue they offer is top notch. Thanks guys!