A friend of mine raved about her experience and getting her dress here years ago. Another one of my…read morefriends was in search for a wedding dress and because of my other friend's experience, I suggested this spot! Happy to report that my friend found her dress! We were helped by Allie who was so patient with us from beginning to end. They have a cute dressing room for the bride to try on dresses. Allie helped my friend try on 5-6 dresses that we initially picked out, and she then brought 2-3 more to try based on the feedback we were providing throughout the fitting. After my friend picked her dress, we also asked about veils to which Allie picked a few out. She even went as far as bringing one from the back that had just been brought in. That newer veil ended up being the one my friend went home with. We were given complimentary champagne to toast to finding my friend's dress & veil. Overall, Allie and Cherie's Bridal made the process of finding a dress seamless. My friend (and I) had such a great experience overall. Local tailors were also provided to help with any alterations. Cherie's is accessible right off the parking lot (there's a direct entrance), and can also be reached through the inside of the Savage Mill building if you come in from the Big Lot.

I did not find my dress here, but had such a great experience I wanted to review it anyway. The…read morestaff at Cherie's were so helpful, and so kind. And I felt like they thought of everything, including having a fan in the changing room because it gets really hot trying on dresses! I loved the design of having my friend on a couch just outside the curtains so I didn't have to keep walking out of a room. They also had a great selection of dresses, at good prices (the ones I tried were between 1-3k). I also love the idea of buying secondhand bridal. If you are looking for a dress this is absolutely worth a stop!

I had a really nice appointment at The Bridal Boutique and Brooke was the perfect stylist for me…read more She worked with my style, budget, and comfort to make sure we found exactly what I wanted. She was very friendly and fun and still very professional. It's clear she has strong knowledge of her gowns and customer experience and service skills. We booked the VIP Experience and were a little disappointed that some of the features we expected like the ability to play our own music and requested fruit as part of the snacks were missing and not communicated, but that did not take away from the overall experience of feeling special and finding a fantastic dress. I decided to purchase at this store that is an hour away instead of one 10 minutes from me that had the same dress because of Brooke's customer service and how much communication around preferences and confirmation I got before the appointment. Looking forward to my first fitting and working with alterations on some customization of the gown and plan to update my review with details from that process.

A lot of the reviews talk about the experience and the service, but not many mention price. I…read morehighly recommend you inquire about and budget for alterations, import tariffs, fees, etc. when shopping for your dress to avoid unpleasant surprises down the road. This shop wanted almost half the cost of my dress for alterations alone, so I ended up finding a reputable seamstress elsewhere that did the same alterations for less. I will say that the service for the dress buying part of the experience was excellent. After that, I did not get the impression the store cared as much for the alterations to the same level as the dress purchase. If they had, I would have considered using them for the convenience of a one stop shop despite the price.

Seleh tailored my suit in 2022. The suit came out incredible and I was looking forward to getting…read moremy new suit tailored this year. Unfortunately, Seleh is currently battling cancer and is not a this shop.

Thank you Seleh for doing such an incredible job altering my wedding dress! Seleh completed a…read morecomplicated alteration that involved removing mesh covering most of the top half of the dress. Before undertaking the work, Seleh ran through some of the considerations, including the fact that the mesh provided structural support that he would need to compensate for around the straps. He finished the dress on time and the removed mesh looked flawless. He completed a second round of alterations after my first fitting. Then, a week or two after I took the dress home (and nine days before my wedding), I panicked about the fit of the bodice and the straps and left a slightly frantic voicemail for Seleh. To his immense credit, he called me back in ten minutes to calmly and gently ask me what was wrong and how he could fix it. He didn't make me feel crazy or unreasonable and made a quick appointment for me a couple of days later. He turned around this last round of alterations in a couple days -- a complex addition of fabric under the dress straps to reduce itchiness and some alterations to the bodice -- and the dress was perfect after that. His work on the straps was particularly impressive because the added fabric was completely invisible despite the fact that the straps were irregularly shaped, ornate, and lace. All in all, Seleh gets top marks for skill, timeliness, and emotional sensitivity (all a must when altering wedding dresses). Thank you again, Seleh!

I am saying this to protect other brides, do not come here if you value your dress or your vintage…read moredress! Susan is one of the most unprofessional and unkind people I have ever met, and I like previous reviewers try to support small businesses ( please see my other reviews.) Susan and her team managed to give my dress back to me with blood stains (yes blood, see photos) and dirt after claiming it would be sent to their professional cleaners. (A verbal contract in the state of Maryland is a legally binding contract as well as paper.) She also claimed quote "it is not unusual to get a blood stains" "they are easiest to remove" "we leave it on until the end" unquote. Would you want your dress left with blood stains and dirt and given back to you like that a month before your wedding? Also, as we all know blood stains are some of the hardest to remove especially from white and delicate fabrics even with good hydrogen peroxide. My dress was a sample dress and only came in with a few water stains, which of course I knew because the store I bought it from informed me and sent photos . She kept claiming it came like that when I have clear before photos that it did not, from myself and the bridal store. Her team also made my drop waist an empire waist, which is exactly what I said I wanted to avoid since I have a short torso. I only wanted to raise the waist a little bit. So, I asked them to lower the waist again. They did not. She claimed my dress was just sitting in the done pile. They did not even sew the buttons back on. I looked at this dress since 2021 and it was my dream dress, but I couldn't afford it retail and was so happy when I got it at a sample sale. My heart has been broken. All it needed was a slight clean for small water stains in the back, some hemming and letting out the waist a little bit. Instead they ruined my dress. When I brought it to my personal dry cleaners the same day as that last fitting it was so filthy they were shocked and thought I had already worn the dress on my wedding day. Between them and another alterations team they stated it would not be ready due to the extensive dirt and damage on time (my wedding was in a month at that point and is still being extensively dry cleaned.) It was not even in sellable condition. So I clearly asked for a refund, but it took so long I disputed the charge with the bank. The bank refunded me of course, but by then the refund finally came in. The bank fixed the double refund, however Susan repeatedly harassed me about it and didn't believe me even when I showed her my bank statements that the second refund was cancelled. She also claimed she just gave me the refund without me asking (I asked in an email) and claimed my dress came that way even though I have photo proof before I brought it to her and the first day there. She also claimed I was harassing and bullying her when she started the emails and wouldn't let it go that the second refund had been cancelled and denying that having blood on a dress in your workplace is an environmental hazard. I only asked her to pay $280 in addition to the refund for the cleaning fee since her staff dirtied it which seemed reasonable considering the circumstances but she decided to gaslight me and did not take accountability. I would not wish the pain I have felt the last few weeks before my wedding instead of happiness on anyone. Again, it is customer's choice, but I would not recommend coming here. And in case you think this is just a disgruntled customer's review, please review the photos and keep in mind I was very kind to Susan and her team up to this point and even gave them gifts. I nor any other bride deserve this treatment especially after kindness. She now owes me $1500+ $280 =$1780 ( the value of the dress and my cleaning fee.) She and her team have caused property damage, non rendering of services, emotional distress, harassment, and slander and she will not even take accountability or admit it even with the proof. I also found her to be demeaning and rude to her employees whenever they tried to say anything in front of customers and observed that she constantly orders them around at all my appointments. So, buyer beware.

I was going to wait to write this review until after my 9/21/24 wedding, but felt it was imperative…read morethat I post sooner rather than later for the benefit of other brides. I will add photos of my dresses (if Yelp allows me to edit) after our wedding. I deeply love and respect small business owners, and understand the weight reviews have, so it pains me to leave this. I brought my dress to Susan and her team at their Baltimore location in mid-July 2024. My dress needed to be hemmed, taken in at the bodice, and straps shortened. I was quoted ~$1400. While expensive, I believe in Susan's mission of paying her employees a living wage and believed that this price reflected the high quality of their alterations. I also brought Susan a gown to be shortened to tea length, let out, and sleeves removed for my rehearsal dinner. I was quoted ~$1000. I picked up my wedding gown on Saturday, 9/14 after the prior 3 fittings in which I was expressing concerns with extra fabric in the side bust. In previous fittings Susan and her team attempted to add a dart to correct this problem, which caused the bust line to come to a point. I am grateful for their work to then remove the dart and try another approach to correct the issue extra side bust fabric issue. When I picked up my wedding gown, the problem of the extra fabric at the side bust was not corrected. Furthermore the cups were added to the dress without appropriately stretching the fabric around the cup, causing a bunching effect of the fabric. I picked up my dress, having paid an extra $100 for an extra fitting (per Susan's contract), and promptly brought my dress to another seamstress who, luckily, was kind enough to fit me in for a rush appointment less than a week before my wedding day. The bodice fit was easily corrected by this seamstress in one fitting. My rehearsal dinner dress was provided to me for pickup with a lining layer left raw, which I will now finish at home on my own machine. The horse hair hem of my wedding dress is not snug to the bottom of my hem, as it originally was, and in some locations, the hem doesn't appear straight. In one of my last fittings, Susan pointed out that the straps of my dress started to turn grey, which she claimed was from handling the dress a lot through alterations. She said I could get the dress cleaned if I wanted, but I declined. I understand how this was possible, but it seems that some measures should be taken to avoid discoloring wedding dresses while working on them. Susan repeatedly commented on the difficulty of working with designer dresses, and misidentified my dress fabric as crepe (it is silk mikado). I found it troubling that someone with her level of experience made these comments. I believe Susan was well-intentioned in her efforts to ease my anxiety throughout the process, and truly do appreciate the intention. Multiple times, she insinuated that I was experiencing "bridal psychosis", meaning that I was picking apart my dress given the pressures of being a bride. I agree - being a bride is stressful, and can lead us to second-guess ourselves. However, this phrase is inappropriate and gaslighting. My dress had serious problems, which another seamstress agreed with and promptly acted on. Furthermore, making light of mental illness in this manner is insulting. This experience left me more stressed than I have ever been in my life. I hardly slept or ate these last few weeks because in the two weeks before my wedding, I wasn't sure if my dress could be saved. I had nearby bridal shops holding samples for me, as until finding a new seamstress, I thought I would have to buy a whole new dress again. Susan stated her mission was to "take the stress out of dressing for your wedding." This is an admirable goal, which unfortunately was far from met in my case. Multiple times through my months of working with Susan and her team, I was asked to write a review. I'm deeply sorry it has to be this one. I appreciate the opportunity to work with Susan, Joan, and Joy, and genuinely wish them well and success with future brides' dresses. Perhaps I was just unlucky.

Quality alterations on complicated changes. I needed a neckline completely remade and the work was…read moretop notch. You get what you pay for and can trust the job will be done properly.

Just left for a fitting for my daughters prom dress. The ladies could not be nicer and really seem…read moreto care about my daughter's happiness. We haven't decided where to buy her dress yet but we will be back for any special occasion we may have.

Lissa is fantastic to work with! We loved her from our first zoom call. She is so positive and has…read moresuch an uplifting energy. We had a month of coordination package and my only regret is that we did not plan the entire wedding with her. We both work full-time and wedding planning is a full-time job. Lissa did her best and made our wedding day special and as relaxing as possible. Our family was charmed by Lissa as well! I cannot recommend her enough. She has been in the industry, she knows vendors and vendors know her too. We heard great feedback about Lissa from other vendors too. She is not just a wedding planner, she is your wedding bestie

We are so happy we hired Lissa to help us through our wedding process. We had her for the partial…read moreplanning package and our experience was beneficial from start to finish. At first, we weren't sure if a wedding planner was necessary, as I LOVE party planning and am particularly detail oriented- but that ultimately is WHY Lissa was so helpful. Rather than worry about details day of, I could just relax and know it was all in great hands. She kept us on pace the whole time and gave us feedback on what was worth our mental energy and what wasn't. She responded to communications promptly, both to us and our vendors. All her vendor recommendations were phenomenal. She and her associates made our day excellent and we cannot recommend them enough!

Kris tailored several of my slacks to the precise measurements we discussed during the fitting. He…read morewas pleasant to work with and I plan to avail myself of his services again very soon.

Christian altered my dress within 10 minutes, and back home I went. I'll be back soon.read more

I was struggling finding somewhere local to do my bridal alterations and I stumbled upon an…read moreadvertisement for this place at a local diner, of all places! I looked them up and they had great reviews, so I decided to go for it. I made an appointment and tried on my dress. We decided that I needed the dress brought in a bit at the waist but the rest of the dress was perfect. When I came back a week before my wedding for a final fitting, the dress fit perfectly and looked stunning. It made a huge difference! It was much more flattering. There was lace overlay, but you couldn't even tell the dress had ever been altered. The whole process was super easy, fast, and well-priced. We also decided to get my partner's suit rental through Sew More Couture. It was a great deal- you get measured and order the suit, Sew More Couture will do the alterations as needed for free, and then you drop off a day or two after your wedding. My partner's pocket square came in in the wrong color, but they managed to get one delivered the day before the wedding in the correct color for us. The jacket alterations they did also looked fantastic on him. Overall, we were really happy with Sew More Couture and would definitely recommended for weddings, or any other alterations needed! We will be back, I am sure!

The owner gave me a quote on a wedding dress for alterations then canceled my appointment one week…read morebefore my wedding. They have a terrible business practice and I would not recommend them for any service

Amazing experience here! Parking is right outside the shop. Upon arriving, we were given the option…read moreof a beverage so we chose champagne to celebrate my friend! The ladies at this shop were all so happy to help my friend with her wedding dress. My friend had her Pinterest board up and the workers got to it while me and my other friend browsed. They are not strict here! You're free to browse all the dresses and accessories. Lovely time :)

Everything! Purchase a wedding gown and a jumpsuit. Both…read morerequired altering. The gown alterations were so bad the bride had to purchase another gown from another retailer a few days before the wedding. The jumpsuit was equally as bad, but the bride was so upset, she just decided to make do. Honestly, this was a really bad experience for my client. Luckily, she was able to find another gown. Do better, do better!

I highly recommend KC Artistry for hair and make up services. Krystal and her team were super…read moreresponsive, easy to work with, and very professional throughout the entire process- they made me feel so special on my wedding day. I can't say enough about the quality of the services that my bridal party and I received on my wedding day. Krystal and her team are so attentive to detail and made sure that my hair and make up were perfect- both my hair and makeup remained in perfect condition throughout the entirety of my August wedding, and I received so many compliments on how great my hair and make up looked.

Future brides, You NEED Krystal and her staff at KC Artistry on your wedding day!! I have never…read morefelt or looked more beautiful in my life! My hair and makeup was done so well, they exceeded every expectation! Ladies, Krystal is the truth! My makeup lasted until hours after the reception and it was so perfectly done, just the way I wanted it.