What an amazing jeweler! I needed my mom's engagement ring resized so I could wear it again. I was…read moreworried that the band was too thin from over 50 years of wear and tear. They assured me it would be good as new! They were right! I am over the moon with how beautiful it turned out! Thank you for taking such good care of my most precious sentimental piece I own!!

Some time ago we brought our $10,000 + Piaget watch to Timothy Grant Jewelry in Lake Zurich, IL for…read morea simple battery replacement. Although we did not know it at the time, the person who helped us broke two of the four screws that hold the back of the watch on. The person then handed us a small plastic bag containing the parts that used to be the watch. She said we would have to send the watch somewhere to be fixed. We then wrote a review of the incident on Yelp. A representative of Timothy Grant Jewelry called and asked us to bring back the bag of watch parts for repair. We came back with the bag and Timothy Grant Jewelry "repaired" the watch and asked us to take down the Yelp review, which we did. We paid for the new battery and left the establishment. This month the watch needed a new battery. We took the watch to a reputable jeweler. When he opened the watch to replace the battery, he told us that 2 of the 4 screws that hold the back to the watch are broken and the heads of the screws were glued in to present the appearance that the watch is whole. We then attempted to communicate with Timothy Grant Jewelry to resolve our issue. There has to date been no response from Timothy Grant Jewelry. We have had three negative experiences, first he broke the screws that held our watch together and handed us a bag of parts that used to be our watch, second he claimed he fixed the watch but fooled us with a fake repair by gluing the heads of screws to the watch, third he would to respond to us in any way to resolve the issue.

Very friendly and great, quality service every time I have been in. I would definitely recommend…read morethe Watch Doctor Inc.

The people that own the business are the best. Very friendly and do a great job. Thank you for the…read moreexcellent service.

Went back here after a quality experience my first time coming in a few months ago, and again,…read moreCraig exceeded my expectations, worked within my borderline inappropriately quick timeline, and provided a 10 outta 10 customer experience. Craig didn't ask for a review but since he loved my dog so much, provided legit customer service, and in addition was fun to talk to, I didn't have a choice to follow up w/ my previous review. 5 stars, period.

Great service great repair price very friendly and knows what they are doing. Will definitely returnread more

Best service and expertise hands down! Woman owned business and the owner, Ashley helped me design…read moreand make the most beautiful custom engagement ring and wedding band for my future wife. Everywhere we go we get nothing but compliments. Couldn't be happier with the service provided! Highly recommend

Very nice and fast. Felt very comfortable asking for help in there. Young ladies willing to helpread more

Always excellent..... at everything!! From designing to crafting to getting things in from all over…read morethe world to look at to finishing it up and to price it is all excellent!

You heard their ads, saying they give you the most, but don't buy it !…read moreWent there to sell a gold ring and was low balled. How do you think they can afford to be in their high rent district location in Barrington. I won't say don't go there....but if you do, use them the way they try to use you. Get their price on what is essentially, bidding for your old gold and take that as your base price. Then go elsewhere...you will probably do better...I know I did....got about 20% more for my ring ! You might not get a huge amount more, but you will feel better about your experience and your transaction. Be patient and good luck in your efforts.

I visited the Buffalo Grove location and met with Kevin after seeing an Omega on the Chrono 24…read morewebsite. I ended up purchasing the watch. I would definitely shop there again!! I highly recommend Burdeen's Jewelry and Kevin provided excellent customer service!

When looking for luxury watches, Burdeen's in Buffalo Grove is the destination. My fiancé and I…read moreworked with Evan on purchasing a Grand Seiko watch for our wedding. Burdeen's is the sole authorized dealer in Chicagoland for Grand Seiko watches so we knew this was the place to buy. They have a large display in store to try on many of the watches in stock. Evan was knowledgeable about the craftsmanship that goes into the watches, the backstories of inspiration for each, the mechanical differences, elaborated on the brand's warranty, gave suggestions on how we could best purchase the watch, and handled procuring it in a timely fashion. He was easy to work with, very personable, and made our whole experience great! We cannot wait to work with him in the future as we build a collection!

After our favorite jeweler retired and closed his store we had to look for a new jeweler…read more Unfortunately we have found the jewelry stores in our hometown to be a bit frosty so we travel a half an hour to Bella Cosa in Willowbrook. They are so friendly, welcoming and easy to work with! I've only had repairs done and made small purchases here but they treat me as a valued customer. Samantha helped me today and she and all the staff are just lovely! Their selection is incredible both in new and estate jewelry. I'll be dropping some hints to my special guy when gifting time comes along!

I've done several purchases with Bella Cosa only for one reason the staff is patient, amazingly…read morefriendly and the quality of their jewelry is amazing. Julie, thank you as always for your help. It always feels good doing business at Bella Cosa.

I was shopping for an engagement ring going to all different places and seeing what's out there…read morewhen I met Olga at Bella Cosa. She was kind and patient with me, and explained to me a lot about engagement rings and diamonds. I kept shopping at different places and seeing different settings, but I never found the one that checked all of the boxes. But Olga stood out from all of the other jewelers that I was visiting, and I went back to visit her several times. We were able to put together a custom made engagement ring for less than some of the settings I saw at other places. She brought in some center stones that I was able to compare and pick from, and her pricing and selection was significantly better than loose diamonds I was seeing at online retailers. The ring looks fantastic, and I couldn't be happier. I'm really happy with the price that I paid for what I got. The ring looks fabulous on my fiancée's finger, and she gets compliments all the time from people who saw that ring sparkle from across the room. I can't thank Olga enough for working with me, her patience, and her no pressure sales approach. She explained things in great detail and answered my questions, no matter how ridiculous some of my questions were! Her and the Bella Cosa team knocked it out of the park, and I can't thank them enough!

Wonderful to find this (new to me ! ) jeweler . In this quiet & quite minimalistic jeweler's shop,…read moreI found individuals with clear knowledge of what fine jewelry is about. I happen to go in for a repair and found immediate and knowledgeable service. Thank you.Many of the family owned bussinesss are gone.. love to find one. RK

Highly recommend. Expert service and very knowledgeable staff. Good family owned companyread more

The same kind of customer service as when the store opened decades ago. Quality is the only thing…read moreyou can get here as well.