I am very disappointed with the boots, especially the quality of the sole. Already after the first wear, there were signs of deformation on the heel. After a week, I am already ashamed to wear them, because the sole looks terrible. In addition, the color, declared as gray, is actually dark brown, and the appearance does not match the photo on the site at all. read more

Leonardo Shoes - Shoe Stores Near Me - Florence, FI

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The place isn't there anymore. If it is, I sure couldn't find it. Which is a bummer, because I really needed to find a pair of Italian leather heels that buy. read more

Bought shoes and coats here before! Came back again this year! Leonardo helped me find another store when he didn't have the ones I wanted. That's unreal to help like that. Customer for life. read more

I bought a leather jacket from the Rome store (which also has shoes). The salesman was extremely courteous and helpful, and made sure that I understood the VAT refund procedure and where to go for it. I am not the easiest person to fit, but he found something that was right for me in every way. read more

Wonderful selection of beautiful Italian shoes! We bought three pair, including my husband's wedding shoes! I will certainly return when next in Florence! read more

Leonardo Shoes - Shoe Stores Near Me - Florence, FI

A trip to Italy wouldn't be complete without some hand made Italian leather shoes. I was looking around and decided Leonardo was the spot to go. The salesman was professional and knowledgeable. The shoes were a little tight at first but he assured me they would stretch and fit perfect and a perfect fit they are. I've been wearing them non stop and get lots of compliments. They are the best pair of shoes I've ever purchased and are a wonderful reminder of my time in Florence. I also picked up a belt to match and am glad I did. The matching leather looks amazing. Would highly recommend. read more

I gifted myself recently with one pair of dress black sling back pumps and one pair of red loafers, and am so happy I did! I was a little worried since I tried them on after walking ALL OVER Florence, but was assured they would mold to my feet when I got them home. And indeed they do! The quality of the craftsmanship is apparent in the look and feel. These loafers were only 79 euros and came in many colors. The black pumps were 130, and worth every bit for my long work days. Thank you Leonardo's Shoes! read more

Leonardo Shoes - Shoe Stores Near Me - Florence, FI

Return policy if order online and have ship to us un have to pay return shipping cost which is 46 euro plus custom so basic no return do not buy online read more

Great store with lots of selections. Staff was really helpful and gave me a bit of choices when selecting my shoes. I told her no laces and she picked out a spectacular pair. I tried it on and really liked it. I tried on Bruno Magli back home in the states but these feel like they are better. Hard to explain but if anything just go and try them on. I didn't check out their sale/clearance section but the pair I got were pretty recent collection. They ended up being 199 euros. My wife got boots and they gave her a discount because it was the last size/pair. Maybe try to find one that is their last and you could get a 20% off. read more

While visiting Florence I sought out recommendations on a good place to purchase shoes... Leonardo's appeared on my online search. Anyway, Google my way to the store only to be faced by the most appalling and truly unwelcoming customer service I've ever experienced. I kept giving the heavy set guy a chance to warm up a bit and actually start acting like he wanted to sell something but I never got that; it was simply and completely uncomfortable being in by that store... I couldn't run out of there fast enough. read more

Absolutely great quality and craftsmanship. The choices can be overwhelming, but I found a pair, my wife found 2. And we get compliments on it all the time. Not to mention, it is one of the most comfortable shoes we own! Im glad they are shipping to the US, and I am planning to buy more of these art pieces for my feet. read more

Went in 3 years ago looking to replace some ratty sneakers I'd been wearing. I didn't know anything, and let the salesman basically sell me the best pair of combat-y boots I could afford. Let's start with the good: leather quality is very nice, and it's held up to a pretty good amount of abuse. Laces go very well with the boots. Extremely light. Very comfortable (what feels like) calfskin lining. Break-in was pretty easy. Construction appears to be Blake (McKay) stitch, so resoling should be possible. Now the not so good: construction isn't that great for this price range (mine were €210). Outsole felt apart more quickly than I'd have liked, and the glue holding the heel piece of leather started coming off after a year. Overall, I think these have done a lot of work for me, especially with the abuse I've put on them, but I do think there's better boots (or shoes) to be had in this price range. If I had to do it again, I'd probably go with Meermin. read more

I spent 16 days touring and walking all over Italy. We started in Como and from there we went to Bellagio, Verona, Venice, Montecatini, Lucca, Florence, Siena, Pompeii, all over Rome, Sorrento, the island of Capri and the Amalfi Coast. Throughout the trip we walked nearly 150 miles and up countless steps of marble. So what better way to reward oneself? To buy an exquisite pair of hand made shoes of course, 'Made in Florence, Italy'! Leonardo Shoes has a wide selection of shoes and the sales lady was eager and very polite. The first pair that I picked out and tried on were a little stiff. The sales lady then brought out a different pair that she picked out. Naturally, a little more expensive. But as soon as I put them on, I knew... these were the ones for me. Thanks to her, I ended up taking home a piece of Italy that will inevitably last a long time and help remind me of my great trip in that amazing country of Italy. read more

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They have a beautiful collection of shoes here. I bought a few pairs of men's shoes here while on holiday in Florence, and they are some of the best I've ever owned. High-quality and very affordable as well. I wish they would open a store in New York! I also purchased a pair online a couple of months ago, and the staff was extremely helpful. read more

One of my favorite Florence experiences! Handmade Italian leather shoes. We were assisted by a man named Paolo, who was patient and wanted to ensure we left satisfied. I get compliments on the two pairs I bought all the time and they fit great. Worth the price! Check it out! read more

Oh how I wish I lived closer. This place is a shoe heaven. My sister and I found this place by mistake, lost in Florence... but I am so glad we got a chance to visit it. :) When you first walk in, you don't know where to look. All the beautiful, exquisite shoes stunningly and carefully displayed. Perfect Lighting. The smell off leather envelops you in a warm hug. And you get a little confused, on what you want. I felt like a little kid in a candy shop, the possibilities were endless. We went there in the early spring, but the shop carried a variety of selection. Anything from boots, flats, stilettos, sandals... The owner of the shop is very knowledgeable, and sometimes even knows your foot better than you do yourself. For me he recommended these soft leather, over the knee, small heel boots, that I did not notice at first. He said it doesn't hurt to try on one more pair, and I am so glad I did. It not only fit perfectly, but my feet felt wonderful. I did not even notice the heel since the rubber bottom made the shoe fit and feel so comfortable. The owner is friendly, and makes you feel at home in his shop. And can answer any questions regarding shoes... The prices are great, especially with the quality you get, it's a steal. A must visit if you are in Florence. I still get compliments from strangers whenever I wear my boots, and it's been over 3 years since I purchased them. They still look new. And I love the fact that they are so versatile, you can wear them with jeans or a dress, pull them up over the knee or push down to mid calf. Thank you! read more

I recently visited Florence and was on the hunt for some good, leather boots while I was there. Florence is suppose to be known as "the place" for good leather, so I decided to make it my mission to find some there. I stumbled across Leonardo Shoes while there and saw they had a TON of boots. Keep in mind, I was there in May....not exactly boot season. They had a ton of shoes for men and women as well, but I was there for boots. I ended up buying 2 pairs - 1) Basic black riding boots that can be worn several ways and 2) a pair of combat style lace, up boots that are more rocker chic than combat. Service was fabulous - I worked with a woman there, I think her name might have been Kate? Could be completely wrong on that. Dark hair, super friendly and helpful. The boots were moderately priced - she gave me a small discount. They didn't do the VAT refund stuff, but the prices were decent enough I didn't care. The leather is BUTTERY soft - amazingly nice leather. I wore one pair for the first time recently and they were probably the most comfy boots I've worn. No break-in needed. Awesome, awesome boots. LOVE! Check out this place if you ever go to Florence, Italy! read more

What a great shoe store. I have a difficult foot to fit (size 13 narrow) and the salesman never batted an eye. ("We can fit up to size 16!") He had several options for me and we must have tried on six different but similar pairs of shoes. All of their shoes are proudly made in Italy. The leather is very soft and they feel great. Much better than any other shoes I have. They also sell on line. The salesman told me when I needed a new pair, to just send them a picture of the old ones and they would match them for me. I look forward to wearing these shoes for a very long time. Great shop. Great service. I'm taking my son back tomorrow to get him some shoes as well. read more

I have never in my life written a review or ordered any item of clothing or shoes online except for Leonardo's shoes. I found Leonardos with some friends (who also purchased shoes) while on a study abroad in italy, specifically Florence, and it was then and there that I purchased the finest pair of shoes that my feet have ever met. The shoes are handmade, lovingly crafted, and fabulously designed by a true ARTIST. Italy seems to be know for their exquisite taste and quality... When I had the pleasure of meeting Leonardo himself, I found out why. Another reason why I am choosing to take the time to write a review for Leonardo is because since I have returned to the states, I seemed to have lost one of my shoes along the way. After realizing (immediately) that I had left a shoe behind, I contacted Leonardo to ask if he could make me another. Leonardo responded to my request by going above and beyond the normal expectations of great customer service. Because of this, I am proud to wear his shoes. As for the shoes themselves: While I believe his prices are very reasonable, this is more than I have ever paid for a pair of shoes but it is well worth it. I will have these shoes for the rest of my life and as they age, they will only gain more character. They are so soft and comfortable, they fit me perfectly and even make the shape of my foot appear cuter (lol). This is the one pair of shoes that I always get compliments on. I have had women of all ages stop me at the grocery store or while walking to class to ask me where I got these. These timeless shoes do not go out of style. BOTTOM LINE: if you are passing through Florence DO NOT LEAVE without going by Leonardo's and seeing his store in person. And if you are considering ordering a pair online, know that in doing so, you are not only supporting a true artist pursuing his passion, but you are also treating yourself to the best pair of shoes you will own and you can find comfort in knowing that you as far a customer service and quality goes, Leonardo will take care of you as he does for all of his customers. read more

Wonderful store, definitely a must visit! 100% recommend stopping in and buying a pair of beautiful leather shoes! When I was in the store, all of the employees were delightful and incredibly helpful! They were honest which shoes looked better and helped me find the pair I fell in love with! Their customer service is absolutely amazing! I lost a piece of a shoe and when I emailed Leonardo Shoes they were happy to help and make a new piece to send to me! They take their customer service very seriously and have positive attitudes! Fantastic quality, incredible service and amazing company! read more

This store came highly recommended. I purchased a pair of sandals while visiting Florence and they were not only unique but affordable. Unfortunately after wearing the sandals only once upon my arrival back in the states, they broke. I contacted the store, emailed them a copy of my receipt and a picture of the defective product and within two weeks I had a brand new pair. I didn't even need to return the defective shoes. Bravo! read more

LOVE this place!! The leather is soft like butter and the quality amazing! The people are kind, fun, and friendly. Don't waste your time buying silly cheap souvenirs. Get quality Italian boots and a jacket to make yourself feel like royalty! read more

Leonardo Shoes - Shoe Stores Near Me - Florence, FI

We saw this store with great reviews on Yelp and it really lived up to its name. Wonderful service. Very helpful and not pushy at all. Amazing selection at what I thought was a reasonable price. Basement is all sale selections!!!!! read more

LOVE LOVE LOVE! If you are looking for quality shoes and great service look no furthur! Alex and Leonardo were phenomenal and made our shopping experience into a memory that will last forever! read more

Leonardo Shoes - Alex and Leonardo made sure we all left with the perfect pair of shoes! - Shoe Stores Near Me - Florence, FI

My family and I were recently in Florence and happened upon Leonardo Shoes. What a selection! My son-in-law bought 2 pairs of dress shoes and my husband bought a pair as well (I bought some boots) - all for a fraction of what we would have paid in the states. When we returned home, my husband was so thrilled with his shoes that he regretted not getting the same pair in another color. I emailed Leonardo to inquire about purchasing. He responded quickly and made the process very easy. We will definitely return to Leonardo when we visit Italy in the future. read more

Beautiful shoes, huge selection as well as "outlet" section with good discounts. Very helpful staff - the lady who assisted me was able to guess my shoe size without me having to tell her! I got a super cute pair of sandals with a 10% student discount - be sure to ask about that if you can. read more

Amazing, one of a kind shoes that are top quality. I visit this place every time I come in from the states and the selection, quality and service is second to none. If you are looking for cheaply made leather shoes that you can get in other parts of Italy, this is not the place for you. Although not expensive, they are not cheap like you can get from some of the street Vendors. This is my favorite shoe store on the planet. read more

I found a nice pair of loafers there and look forward to wearing them. Sizes are more for a wider foot so if you have a narrower foot, talk with the salesperson. He will be able to help you find shoes that are stitched in a way that fits narrow feet better. 4 stars is because shoes basically come in one width. read more

On a quaint little street just a few feet from piazza signoria. Their shoes are absolutely amazing. I ended up buying 4 pair of boots!! This was over 5 years ago and I still have them. I even order some online each season and they ship them to california. The service is great and the people who work there are so nice and knowledgable They are very helpful and good customer service is hard to find in Italy. This last time when I was there I had them make me one of their custom made shoes. I personalized it by having my initials stamped in the leather! Definately a must see/must visit in Florence. read more

I have shopped here everytime I go to Florence. Best shoes/boots ever. They fit like I've been wearing them for years from the first time I put them on. Italian made shoes by Leonardo are the best. Now that Iknow my size, I am ordering on line and having them shipped to my house. Bravo! They were very quick to respond via email and paypal made it easy to make my purchase. Bravo! read more

Shoes were beautiful but salesman was SO rude. Could never justify buying shoes from somewhere where the workers are so completely judgmental. read more

IMPORTANT - PLEASE READ!!! VERY RUDE AND "INSULTING" STAFF (ALEX AND OTHER) Hi Leonardo and other potential shoppers, The below was my girlfriend and I`s horrible and unprofessional experience with Leonardo Shoes salesmen. This happened on April 15th, 2017 around 4:00pm. I came by on April 15th, 2017 and was looking to buy two pairs of dress shoes for $250 Euros each. I went by two times in 2 days because I wanted to shop around and compare like anyone looking to spend $500 Euros should. The first time, I came by was on April 14th, I was helped by a young employee named Alex. He was helpful that day and thereafter, I also met Leonardo himself but only for 15 seconds or so to introduce myself as I knew I may very well spend on his store. I left with the knowledge I needed to know about Leonardo`s shoes. After searching around Florence for comparable shoes, I came in the next day ready to spend on the dress shoes at Leonardos. I went in with my girlfriend as well as she wanted to buy a wallet. Here is where the rude service began. My girlfriend wanted to buy a wallet but the one on display was scratched so she asked for another one. Alex went to look for one but gave some attitude. Another rude salesmen said to my girlfriend - ``This is what happens with real leather, it`s authentic so it may be scratched and you should tell the person you`re buying that for``. He said this to my girlfriend in a rude manner. As for me, I went to their basement to look at shoes and Alex to me - "What we have below is the same as what we have above". But I wanted to look downstairs as there would be no salesmen pressure and I could think and look at the shoes in peace before spending $500 Euro. Alex, a minute later was eyeing me from the middle of the staircase and yet again said, ``Everything downstairs is the same as upstairs`` so I said ``Ok sorry, I understand, no problem, I will come up.`` I followed him up seconds later. Less than a minute prior to that, my girlfriend had had enough of both Alex and the other salemens rude attitude and as she was leaving to wait outside she overheard Alex say to the other rude staffmen, ``STUPIDO`` in a sentence right after Alex came upstairs from talking to me. Obviously, referring to me. Leonardo - I am not sure if that is how you teach your salesmen to react to customers but two employees of yours were rude and unprofessional and I just wanted to let you and the readers know. You can be rude and give attitude but your staff should NEVER INSULT your customers! read more

The people there are very nice. The shoe selection is big, but If you're a lady who doesn't like heels expect to be disappointed. That might just be Italian shoe style though. Other than that great quality leather and styles. Construction was kinda.. bad though. I had mine for only a month and it had started to come apart between the shoes and the soles, ruining their waterproofness, which is what I needed them for. If you're in town long enough for them to bust then you're in luck, the people here are very helpful and when I brought them in and showed the damaged they took them in right away and got them fixed up in just two days for no cost! read more

Great opportunity to buy quality leather in Florence.

Simple the best...the shoe shop owner and staff are incredible,quality,stunning,luxurious shoes and boots...will never shop anywhere else,affordable,infact I left a pair of favourite boots for repair...I have just received them and WOW they are like a brand new pair.....a must a to visit when in florence... read more

The fact that I purposely signed up for an account just to post this review should indicate how aggrieved I feel. We went to this store after reading all the reviews about how great the previous customers found leonardo but what we experienced was far from it. Here is why: 1. The shoe selections were poor and the styles were not contemporary. There is a wider selection for boots than other type of shoes. I would describe their shoes as 'sensible' and 'clunky' and that's putting a positive spin on it. ( I eventually got a beautiful pair of handsewn sandals from Francesco's - I wished I got more from them but it took sometime to make the pair and I had to catch my train out). 2. The service I received was truly appalling. The salesman hovered and stared at me, only to make unhelpful quips about the (total of 3-4) shoes I looked at (such as - 'no more size for you' and ' that is the last one') and immediately readjusted the shoes I picked up to view and try. I really dislike such service, particularly as I was careful to place the shoes where I found them and seriously, the shoes were placed on stacked shoeboxes - we aren't talking about the jimmy Choo store here. Finally, I happened to pick up one that was on the window display ( first note : no notice to say that that was forbidden!) and he immediately told me to not touch and that I could find it somewhere amongst the rest of the store (second note: he didn't even attempt to locate it for me). I couldn't manage another second in that store and had to leave after about 5-7 minutes. Talk about being made to feel unwelcomed. I would definitely advise avoiding this place in favour of the hundreds of other stores in leather paradise. read more

Terrible experience - rude service I read the reviews for Leonardo and was excited to go shop for a nice pair of oxfords. When I found a pair of oxfords I wanted to try on - I asked the salesman for a size 45 or 46 (I wear an 11.5 in American sizes based on measurements from Nordstrom, Saks, etc.). He rolled his eyes and gave me that look, "45 or 46?" he asked. I told him that was what I wore in American sizes, but I would try whatever size he recommended. He told me he would bring me the size I needed (in this case a 43). He told me my feet were swollen from walking around (I had only walked 3 blocks from my hotel). But shoes vary greatly, and I had no problem trying on the 43. They were too small. He kept telling me they were fine and kept pushing at a point where he thought my toe was. I told him my toe extended beyond there and pushed in at a higher point on the toe. Instead of just letting me try a 44, he had me try on another style in size 43 to prove his point (that I did not like, and I had already told him that when he suggested it earlier). He grew agitated and angry, and started arguing with me over the size (why not just let me try a 44?), so I told him I was going to think about the shoes and started to leave. He became aggressive and told me he had been selling shoes for 17 years, I told him I had been wearing shoes for 54 and obviously knew my feet better than he did. He told me Americans had no idea what Italian shoes were, that all we wore was cheap junk from China. My mouth was agape, not to mention the 5 pairs of Ferragamos, 3 pairs of Fratelli Rossettis, and the couple pairs of Bruno Maglis sitting in my closet would beg to differ (along with JM Westons, Magnannis, etc.). I left and will certainly not go back. I really LOVE shoes, especially nice shoes, but this was certainly not the place for me. I did like the pair of oxfords I had picked out a lot, but wasn't thrilled with Leonard's overall inventory. I'll stick to the better Italian brands, respectable service, and pay the premium in price. read more

Affordable prices for quality Italian leather shoes. Great selection of shoes with a helpful and friendly staff. Tough to beat!

not bad quality have to negotiate sales men have a master degree in sales old technique marked high but will come down

First, I have to say a large part of this reason they get 5 stars is because of the spectacular service I received from Erinda, who helped me in the store. She speaks English and was super nice and helpful. She wasn't pushy and made you feel that she really wanted to help you find a shoe you liked. The leather shoes feel amazing, it is so soft and comfortable. The sales are a pretty good price for sandals currently in the summer (Aug 2016). I got a pair of oxfords (not on sale, since just out for upcoming season) for a fair price. We went to a couple of other places, and some places have less quality leather, and some places have less personable service. This place has both and that's why it's so swell. read more