We bought a brand new Jeep Compass 2026 on February 28, 2026. The original experience was good with…read moreELI and Bob who helped us with our trade.. since then, however, once we left there and drove home to Brookfield Wisconsin, it had a high vibration in the steering wheel and also a rattling noise in the dash area to the left of the steering wheel. Four days later was the first time they could "get us in " on March 5 : naturally one day after the third day of being able to return, the car - My husband sat there for 4 1/2 hours with no results basically except they claimed a belt was broke in one of the tires and they had to order a new tire- considering the drive back-and-forth my husband asked if he could get a loaner and leave the car till it's fixed instead of driving back-and-forth racking up miles and planning in between working - and they had NOTHING to offer him. Long story short, the car has been at that dealership while we drive one of their Chrysler minivans ( you would think they would give us a jeep grand Cherokee or a Jeep type of loaner but instead we got a minivan) that car has been at the dealership for two weeks now as of tomorrow, March 24. Last week, Thursday, Chris the manager in service who worked on it swore that everything was taken care of with our car, they were having a shuttle driver bring it back to us and take the minivan back: husband told him do not send it here unless it is fixed or it will be coming back; First off - the shuttle car driver pulls in with our Jeep and it is disgustingly filthy! And almost has no gas in it, which my husband filled up their minivan for them. Needless to say, the rattle noise was still going on and the shuttle driver also testified that he heard it also - My husband sent straight back up to Sheboygan from Brookfield. Would you believe I have gone through nine different people who just cannot seem to get this squared away for us ?? We tried the day after my husband sat there for 4 1/2 hours and demanded we wanted to just sell the car back at that point considering we are an hour and a half away. Advised that we bought it on Saturday and we had Monday Tuesday Wednesday to return it however they would not have us come up there until that Thursday. that burned up our three days of being able to return it apparently After speaking a lengthy time to someone named Eden, he sent us to sales claiming that they would be able to make this happen. Low and behold, they absolutely REFUSED to take the car back. So now we sit here battling with them ! My husband left two voicemails there today with CHRIS in service and another voicemail in sales and nobody returned our call and it is now 5 PM, voicemails left at 7:30 this morning.. Our sales person ELI was supposed to call us back three separate occasions since it all happened and not once has he returned our calls or our requests. We have a brand new car and we have yet to be able to drive it for more than two days !!!!!!! This is absolutely unacceptable customer service !!! Never in 100 years what I suggest this place to anybody because as long as they are getting what they want from you, they are sweet as pie and boy they all must be trained really well in empathy and knowing how to say sorry and sound so concerned, but in the end, nobody really gives a S--T !!!! So here we still sit, wondering when we will get our car back. I called there at 4:50 - talk to a lady by the name of Chris - she spoke to an advisor which that's always useless who had no answers for us and of course Chris is supposed a guy working on our car was gone for the day . I asked Chris if she knew who the owner was that I could call and this is the second time we've tried to find out who the owner is and they all claimed they don't know who owns the Jeep Sheboygan Chrysler location on Washington Avenue in Sheboygan. I find that odd. No one knows the owner.????? This is the most frustrating thing we've had ever had to deal with . We are beyond frustrated!! I have been wanting to leave a review, but we have been literally kind of scared that they may mess with our car in some sort of way as a revenge tactic. However, we also don't know how the heck to even get our brand new vehicle back . Frustrated in Brookfield !!!!! D & S SHEBOYGAN CHRYSLER DODGE JEEP RAM 2701 WASHINGTON AVE SHEBOYGAN WI

I bought a Jeep Wrangler 3 days ago and had a problem today with it.....took me in right on the…read morespot and went above and beyond to get it corrected. Thanks to the service desk and the mechanic who greeted me in person and explained in detail what he acoplished.

As someone who's turned as many wrenches in my garage as a professional mechanic does in his shop,…read moreI'm picky about who I trust with my WRX. Jake, of Jake's Auto went above and beyond. I brought my car in for what I thought was just a slave cylinder issue -- not only did Jake fix it in a super timely manner, he ended up doing way more than he had to, and still charged me LESS THAN HALF of what other shops quoted. NO B.S. What really sold me on writing this review was his dedication. He met me close to midnight so I could pick up my car because he didn't want to leave it outside with a bunch of kids hanging around for a neighborhood haunted house. That kind of care is rare these days. If you want honest work, fair pricing, and a mechanic who truly gives a damn -- go to Jake's Auto. You won't regret it.

I decided to give Country Auto the tasks of servicing my vehicles, both of which have very high…read moremiles, after continuing to have had major issues with other local establishments; including Rhine Auto, (poor mechanics, lack attention to detail) leaving my wife and kids with twisted brake lines, traveling on local HWY with no brakes, unnecessary costly repairs that don't resolve issues only to properly diagnose issues $$$ later, oil filters improperly installed leaking oil all over my driveway, thank goodness I lived a mile from there shop. Never again. Import minded (inexperienced mechanics) forgot the o ring on a Dual clutch Transmission oil filter change causing significant damage to my newer VW after oil leaked all over, Never accepting any responsibility. Wolf Cycle, significantly over filled oil (caused oil pump sensor to trigger code). Sheboygan Dodge Chrysler asking 8,000 in repairs, which I passed on one of which was an oil pump, 75,000 miles later no issues. Mike Burkhart Ford, overpriced, use cheap parts that failed, then not realizing they did the repairs (under warranty) tried to bill me again. 2,000-dollar brake and rotor job with inferior parts. They don't, complete proper inspections, sending vehicles out unsafe. this happened twice, radiator coolant after servicing, leaving my wife on long road trip with high engine temps. My F 150 was in a serious accident and was sent to them by my insurance for significant repairs, they missed serious repairs needing further repairs which resulted in multiple visits. It's now *****Town and Country's turn. So far, I give them a solid 4.7 Jake is a personable business owner and reliable mechanic who is straight forward and seems to have his hands on the wrench for most jobs. his shop is not huge, a few stalls, but seems to service a high number of vehicles as you can see them lined up in his easily accessible lot. He has performed serious tasks on my high mileage vehicles without any issues so far. He is thorough taking time to explain things to you, has offered free advice over the phone saving me time and money. He has never taken advantage of pushing unnecessary repairs and even talked me out of repairs. Uses quality parts he can stand behind. His hourly rate is reasonable, and the repair costs are hundreds to thousands less than your dealer. He has a nice dog to boot. offers competitive tires prices as well. why the 4.7, well it would be 5 plus if it wasn't for location and time of service and availability. He is busy but gives you his full attention and time, always calls you back and keeps communication flowing.

Took my Challenger in for a detail. These guys are top notch!! Beautiful job!! I won't take my…read morevehicle anywhere else. Thanks JDL!! GREAT JOB and GREAT PEOPLE!!

update!! i gave them a bad review. i contacted them after and let them know again i wasn't happy…read more they told me to bring it back so i did. again i picked it up and no one there but girl in the office. they hadn't touched it!!!! dishonest business practice!!! stay away!!!! they also sell used cars so...... beware!!!!

Hayden was great to work with during my GMC Yukon purchase. He was helpful, down-to-earth, and very…read moreknowledgeable. He made the entire process easy and stress-free, answered all of our questions, and provided excellent customer service from start to finish. I truly appreciated his honesty and professionalism throughout the experience. I would definitely recommend Hayden and Lenz Truck to anyone looking for a vehicle! Great service and HUGE selection.

Where do I start? I…read morepurchased a truck from Lenz Truck in Fond du Lac back in 2015 and had a very good experience. Because of that, I decided to return to Lenz Truck when I was ready to purchase another truck. I found a truck I was interested in on their website and initially started working with the Fond du Lac location. I was then told the truck was located at the Minocqua Truck Center. The salesperson in Fond du Lac would not bring the truck down from Minocqua until a deal had been made, so I continued working directly with the Minocqua location. After getting a price, I had my sister, who lives about 45 minutes away, stop and look at the truck for me. She said the truck appeared to be in good condition, so I decided to move forward with the purchase. I then made the five-hour trip to Minocqua. The salesperson was friendly, and everything seemed to be going well. However, after completing the purchase and getting ready to leave, I was handed additional paperwork. Unfortunately, I did not take the time to thoroughly review it before leaving, which I should have done. When I got home and reviewed everything, I discovered that the truck had oversized tires, which causes the speedometer to be inaccurate. When I contacted the dealership about this, I was told that I would be responsible for having it corrected. I also received the title and discovered that the name on it was incorrect. The title was supposed to be in my company's name, but the dealership told me I would have to get that corrected myself. There were also a couple of other smaller issues that were not brought to my attention during the sale, as well as a few things I noticed after getting the truck home. The truck itself has been good so far, but I am disappointed with the experience after the sale. For approximately two weeks following the purchase, I received numerous texts and emails asking me to leave a review. It gave me the impression that getting a positive review was more important than addressing the issues I had with the purchase. My advice to anyone considering purchasing a vehicle from this dealership is to take your time and carefully inspect the vehicle and all paperwork before signing anything. Do not rely solely on what you are told verbally. Make sure everything is correct and that you understand exactly what you are purchasing before you leave the dealership. I had a good experience with Lenz Truck in 2015, which is why I chose to return. Unfortunately, this experience was very different. I like the truck, but I am disappointed with how some of the issues were handled after the sale.

I went to Doug's Auto after experiencing a weird situation with another place. To make a long story…read moreshort. There were parts that the previous place stated I needed and really didn't need. I want to thank Paul for taking such good care of me. I have no experience with cars and trust what someone tells me in the field they are an expert in. The previous place was ready to take advantage of my trust. Thanks Paul w/Doug's Auto, I will certainly refer you anytime I can

Horrible communication, went in for a repair quote, everything seemed fine, told me next morning…read moreshould have quote, never got back to me, texted next afternoon, left on read no response, texted next day, same result. Why nit awnser your customers even if you can't do the work? Wouldn't recommend.

First time with auto detailing: Scratches, House paint (don't ask), Residual stains from when I…read morethought I'd use the window cleaner at gas station to get rid of bugs and bird crap (again, no comments please). Enter Tidy Car. Called on Friday - explained my mishaps and they know their stuff. Offered options and recommendation. Left car with them on Monday. They called and confirmed work and success. Picked up the car. Love it. Shine. Clean as it's gonna get. Inside and out. Tidy Car: Great service and communication. Good value, zero complaints or drama. Wouldn't hesitate to go back.

This rating is based solely on their customer service! I did not try their services but I was…read morelooking for a self serve car wash and the young man here (red hair) was super friendly and helpful! It was appreciated and speaks volumes to your care and concern! Thank you!

Jack's took great care of us after our car was rear ended. They finished the repair sooner than…read moreexpected, washed our car, and even gave us a jar of paint for future dings! I recommend them highly. Super friendly, too!