They took me back within minutes of my arriving, staff was professional and courteous, Dr. Levy was…read morepleasant and informative, explaining all the tests and results in detail. It's my new eye center.

Used to be pretty solid but today I was charged 3% to use a credit card for my copay. Just so I…read moredrive this point home: a doctors office. In 2026. When insurance is already taking people over the coals. Is charging people merchant fees. Then I found out my wife had to pay the upcharge on her $800 contacts. So I guess they expect her and others to just carry that kind of cash around with them? Unbelievable. Every name on this office's business card is probably driving a car worth half the price of a house and they're after merchant fees? This is the last time I come here.

"Optometrists" claim not to be able to write new prescriptions, and insist on having your last…read moreprescription even if it is a fee years old before - renewing your old prescription from the past. After 2 hours of tests I wanted to know what my current Sounds crazy. You pay $$$, and they apparently cannot write a new prescription. They refuse to give a write a prescription, and despite not being happy with my old prescription it seems, that for some unkown reason they are determined to only re-prescribe my past prescription. I thought Woodbury Eye Associates eye exams were expensive, and when I checked in I asked about the total costs, and opted for basic testing, and when I checked out- I was then hit with hidden or questionable fees that doubled my bill. They seem to charge double what other eye clinics do, and again refuse to issue their own prescriptions. This sounds so very weird, and I argued that it made no sense, but they acted like just prescribing- my prescriptions from a few years back is normal. I have been seen elsewhere at a reputable eye clinic, and it cost half as much- my bill with insurance at Woodbury Eye Associates for a basic exam came to around $160, and I have Blue Cross/Shield as insurance. 2 Stars because the staff- the people who conducted the eye exams, that gave results that would be ignored were great.

I have been wearing glasses since I was 9 years old and have never experienced such a lack of…read moreaccountability and professionalism in an eye doctor and his office staff. As a healthcare professional myself, I can't even fathom dismissing patients concerns and holding no accountability for my actions like this office does, doctor included. After my exam, I noticed the prescription was vastly different from my current one. I called to express my concern before ordering my glasses, but the manager, Jodi, dismissed me. She was incredibly rude, even asked if I'd listened to her voicemail because she "didn't want to repeat herself." She insisted the script was right and told me if it wasn't, the glass company would just "fix it for free." The glasses arrived and, to no surprise, they were unwearable. When I returned to be re-checked, they tried to charge my insurance a second time for their mistake. Dr. Gubman was condescending, told me I "wanted" my eyes to be worse, and actually cut me off mid-sentence when I was explaining how we ended up here and the behavior of his office manager telling me, "that's enough you're here now." He even told me my cataract was in my right eye, it's been in my left since the day I was born 26 years ago. After a second exam, he gave me a different prescription but refused to admit the first one was wrong, claiming my eyes just "liked" the first prescription that day of the first exam. Never knew your eyes change on a daily basis. Any question I asked was never met with an educational answer, only "it just is". The final verdict during the second exam from this "professional" was I'll never be able to see clearly, only comfortably. Now, the glass company is charging a redo fee (which is fair, as it wasn't their mistake). I called the office 10 times and left a voicemail at 10 am and got no response. I then called off a coworkers phone and was answered right away. When I explained the fee to Jodi she told me she'd call me back and hung up. 6:30 came, no returned call. When I called to follow up, Jodi's response was that she was busy. Her solution was to tell me it's "unfortunate" and my fault for not checking the return policy. She even told me it was my responsibility to ask for a re-check before ordering, despite me calling with concerns. I am now out hundreds of dollars, my insurance won't cover a new visit, and I have to pay out of pocket for a new doctor just to see clearly. Avoid Dr. Gubman and his office manager, Jodi, at all costs.

I was in so much pain because my glasses were too tight when I was fitted at a different place…read moreFriday. Literally digging in my ears. I was greeted by two kind faces and my problem was resolved. No questions, just okay, I can help you! Turned my whole day around! Thank you for your kindness.

I've been coming here for years, I've had no issues. You do see several different doctors every…read moretime you come which may be a problem for some people but how often are you going to the eye doctor. Same people have been there for years, very polite and professional, same day appointment unless it's near a holiday and emergency, they can't accommodate which is understandable, I went elsewhere. Thorough and helpful

I have been seeing Dr Roth and his staff for 13 years. He is a very good Eye Dr and his staff…read moretreats you like family. He has a fantastic demeanor and enjoys pleasant conversation during your visit, a truly lost art in the medical field. I can only imagine that a bad review must have been a result of a bad experience with a 3rd party such as a patient's health insurance or the eyeglass manufacturer, something completely out of the office's control. I am very "picky" about who I use for physicians for both myself and my family and West Deptford Eye Care is tops.

Dr. Roth & his staff are very kind & caring. Dr. Roth gives a very comprehensive exam. He's…read moreprofessional & friendly. As a diabetic, I'm in a higher risk group & having someone with experience & complete knowledge is important. I trust him completely. The Dr. & his staff are sensitive to the high cost of Glasses & always find the perfect pair that fits my budget. They even allow you to pay part of the money when you pick them out & the rest when you pick them up.

8/12/16 was my first time here. I've had an eye exam years ago. The eye exam was pretty quick. The…read moredoctor was really nice and helpful along with the rest of the staff. I currently have insurance with my current employer. I have VSP for vision so I didn't have to pay a lot out of pocket.

This place is highly unprofessional. I arrived 15 mins early "like they ask" and Mrs Patel, (I will…read morenot use the title Dr for someone that shouldn't have that title) came strolling in 15 mins AFTER my appointment was supposed to start. She then makes me wait 20 more mins until she can call and confirm my insurance. Seriously? Then rudely told me that I do not have insurance for vision and call my HR. I left and called my insurance and they confirmed I do have vision insurance. The Dr was calling the wrong number. I did not return and never will! This place does not deserve your hard earned money.

Due to a new job / health insurance plan, my family and I will be coming to AB for our exams (2 of…read moreus already have been getting glasses here for years on end). I was a bit hesitant because we've been going to the same eye doctor for over 20 years (well, I have anyway). I was checked in and told to wait "in the back," which I never knew existed for anyone other than employees! The waiting area was clean and decently pleasant. I was called for my exam within ten minutes of sitting down, playing on my iPhone. The equipment was more up-to-date than at my former eye doctor's office, and everything just seemed brighter. Once done with the preliminaries, I was back in the waiting room. Only for five minutes, then I saw "Dr. Jody." She was cordial (not overly friendly/warm) nand we zipped through my exam quite nicely. Got bumped up a "notch" for my far vision. Oh well - aging s*cks! Back to the front waiting area. I was called within ten minutes and then ordered my new contacts. I paid with my FSA card - no problem. Now, I'm hoping my literal last pair of contacts in my eyes hold out until my newbies come in! (I'm not a fan of glasses, although I have four pair!).

It was so refreshing to go here after a long day at work. Everyone was so kind and the environment…read morethey have here is so comfortable. Love them!