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    LensCrafters

    1.9 (8 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - LensCrafters

    Eyewear fitting

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    7 years ago

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    Matthew W.

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    Spartanburg Vision

    Spartanburg Vision

    3.0(4 reviews)
    4.7 mi
    $$$

    On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

    negative stars not available so they get a one from me ... in reading some of the previous pass…read morereviews about the front desk people being super nice and accommodating, definitely from your past and definitely not something that is at these locations currently I scheduled an eye appointment at this facility because they were close to my home and I felt like would give me the service that I deserve that did not happen. they charge ridiculous prices for contact fittings and when I questioned this the lady didn't even turn around and speak to my face , so rude of absolutely would never give them my business or money .... So instead of looking into the situation, she did didn't even try to help me comes to find out that my insurance would have covered this fitting went right down the street and spent my $300 elsewhere. If you're looking for a good vision place that will treat you properly don't go here.

    Northside Vision

    Northside Vision

    4.0(7 reviews)
    6.5 mi
    Established in 2010
    Free estimates

    We have been going to Northside for the last couple of years. We originally switched from another…read moreprovider in Spartanburg, not for anything bad, but mainly for distance to our home. I have found the Doctor and staff to be fantastic. They alerted me to potential problems and how they were checking annually to ensure we addressed them if needed. The frame selection is good, and for the first time in my life, I was able to get the same frames that I had last year (and I love). Price-wise, it is obviously insurance-dependent, but I am paying less now than I did a few years back. Lastly, I was told to expect my frames back in two weeks, and I received my progressives with all the bells and whistles in 5 business days (even with a holiday and weekend in the middle)! So quick!

    I had an appointment with them some time back mind you I am a 78 year old woman on a retired fixed…read moreincome. My exam was fine but when it was time for them to sell me glasses I wasnt financially ready to do that the day of my appointment. The doctor and his assistant pretty much belittled me and shamed me for not buying that day. I wanted to pay my property taxes first and then work on purchasing glasses but that seemed like a crime to them. I was humiliated beyond belief and felt like crawling out of there. I am a "soft" person and I will carry this with me for a long time. Shame on you Morganton Eye in Forest City!

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    LensCrafters - opticians - Updated May 2026

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