I got my last pair of prescription glasses here. They have a truly high selection of frames to…read morechoose from. All colors and any imaginable style are kept in stock. I was very warmly greeted at the door. There was no pressure to make any decision. That's a good thing as there is much to look at and absorb. I was given guidance as to what would look the best on me and where the best value was. I guarantee you that was appreciated! Without the assistance provided to me I don't think I could have made the right call. About three days after my purchase I received a phone call saying my glasses were ready for pickup! Much care was given as I tried on my new glasses. Once again; no pressure to rush me out the door. This store is obviously after repeat customers! This is a great place to one stop shop! There is no need to run all over Spartanburg just to get a pair of glasses. Eye exams ( with an appointment ) are conducted on site. They do it all here; in store for you! Great Job! Great Experience! I highly suggest you visit this place when the need to improve your vision arises!

The staff went above and beyond to please this very particular customer. Tremendous customer…read moreservice!

I started going to Carolina Vision 2 years ago on a recommendation after my horrible experiences at…read moreLenscrafters with the doctor and the front office staff. I got an appointment with Dr. Penka (who is so great and nice) and the front office staff and the retail staff were so helpful and professional also. They were able to use my medical card as well as my general eye vision coverage to see if I had any additional eye coverage and I did! Lenscrafters NEVER did that and they were fine with taking my money. I have nothing but great things to say about Carolina Vision and staff. Highly recommend.

Hello to whomever it may concern…read more I would like to speak with the practice manager or owner of the Spartanburg location. Today, I am sitting in the emergency room watching my beloved grandmother take her last breaths. And was this planned? No I found out at 1am 3/12 that I may want to come to the hospital to see my grandmother for the last time. I DO NOT care if this is the second third first whatever time we have had something happen. We are a small family with no one to watch kids and we as husband and wife support each other in hard times (which this is). I am disgusted in how this was handled today so no need to pay a reschedule fee as in we won't be coming back. We deserve as humans to be treated better than this. I should not have to type out this email while my grandma is dying and I should not have to worry about a stupid reschedule fee because we didn't give enough time. I would have liked more time with my loved one. Once again just to drive my point home.... I'm DISGUSTED

On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

negative stars not available so they get a one from me ... in reading some of the previous pass…read morereviews about the front desk people being super nice and accommodating, definitely from your past and definitely not something that is at these locations currently I scheduled an eye appointment at this facility because they were close to my home and I felt like would give me the service that I deserve that did not happen. they charge ridiculous prices for contact fittings and when I questioned this the lady didn't even turn around and speak to my face , so rude of absolutely would never give them my business or money .... So instead of looking into the situation, she did didn't even try to help me comes to find out that my insurance would have covered this fitting went right down the street and spent my $300 elsewhere. If you're looking for a good vision place that will treat you properly don't go here.

Office is cramped, floors were filthy. Staff aside from Dr were unfriendly, one in particular was…read moreeven scowling.

Spartanburg Vision has been great! They're very attentive to the questions that I had and willing…read moreto work with me, which I appreciate. I wish places didn't push buying frames directly from them (I don't always have a lot of money to spend). It's not that I don't, I just needed to wait a while. However, still very friendly and willing to help in any way they can. Justine O'Dell is a great doctor and extremely nice, and didn't get bothered by any questions I had. She actually got really in depth as to what she could do to help. Very pleased!!

Fast and efficient t. A wide variety of glasses in a multitude of price ranges. Employees are…read moreefficient t and helpful.

My surgery was awesome! I see so much better now! Easy to schedule and the price has gone down…read moresince the list time I did lasik in 2004

Dr. wickliffe and the staff were great. Top care. I had cataract surgery yeterday and it was a…read moregreat experience. I have one more surgery to go. And actually looking forward to returning. My eyesight has greatly improved with the first surgery. My follow up appointment was quick and thorough.

Nobody better than Dr. Stiling. I have Keratoconus in my left eye and suffered for years of…read morechanging prescriptions, enduring lasic surgery (didn't detect the condition after mapping my eye), and coming to the conclusion that regular contacts - nor rigid ones - would work for me. Once I was diagnosed properly, no one else could get it right either. I went to Dr. Stiling and she took topography pictures of my eye, researched the latest and greatest treatments, fitted me with a hybrid synergy lens that is both soft and rigid, and NOW I can see!!! So grateful for her and willingness to do what was necessary to improve my quality of life. This was a trial-and-error process to get the right size and shape lens and she patiently worked with me to find the right fit. I only have the condition in my left eye. She provided soft contacts for my right eye, and she customized my glasses for the days I don't feel like wearing a contact in my right eye! NOBODY BETTER!

We have been going to Northside for the last couple of years. We originally switched from another…read moreprovider in Spartanburg, not for anything bad, but mainly for distance to our home. I have found the Doctor and staff to be fantastic. They alerted me to potential problems and how they were checking annually to ensure we addressed them if needed. The frame selection is good, and for the first time in my life, I was able to get the same frames that I had last year (and I love). Price-wise, it is obviously insurance-dependent, but I am paying less now than I did a few years back. Lastly, I was told to expect my frames back in two weeks, and I received my progressives with all the bells and whistles in 5 business days (even with a holiday and weekend in the middle)! So quick!

Absolutely the finest eye care my husband has ever received. After having a macular off retinal…read moredetachment, my husband has permanently lost all vision in his right eye, but his doctor saved the left eye for which we will forever be grateful. Retinol consultant of the Carolinas can be highly recommended for the best eye care around.

Rude woman at the reception desk demanded my driver's license. I had already given her a govt…read moreissued photo ID. Drivers license should not be required at any rate as it is not required to process insurance. Staff otherwise were professional.

Brittany was sensational to work with. Shes always going above and beyond and frankly should be…read morerunning the store.

Was in last Thursday to update my prescription, received the wrong prescription and a surprise…read morediagnosis of glaucoma!!! Which I found out when I was checking out by the sales rep handing me a sheet of paper to release my records and be referred. Received my contact lenses and they were completely wrong. Went to the specialist today and I have no evidence of glaucoma what so ever, and they gave me the correct prescription. Ive been going here for years and spent $158 here for the wrong prescription and some lady (not even the doctor) tell me I have glaucoma when I don't. Do. Not. Go here!!!!

Best and most comprehensive eye exam I ever received. Dr Sarosi took her time and patiently…read moreexamined both my husband and me. We will definitely go back.