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    Costco

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

    Services - Costco

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    8 months ago

    Helpful 13
    Thanks 4
    Love this 11
    Oh no 0

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    Spartanburg Vision

    Spartanburg Vision

    3.0(4 reviews)
    5.6 mi
    $$$

    The staff here is top notch! The young ladies up front are super nice and Dr. Anderson is GREAT!!…read moreHe explains everything so well and is very thorough! Huge selection of frames in the front lobby to try on also! Give this place a try!

    On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

    Costco - opticians - Updated May 2026

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