Call me old fashioned, but it seemed strange to be going to the Capitol City Mall for an eye doctor…read moreappointment. Any doubts or concerns were quickly swept away by Dr. G and his experienced staff. He's down to earth, easy to understand, and he obviously cares.

Before landing at Sterling, I went to two other vision centers and went through over half a dozen…read moresets of glasses. They couldn't get my progressive lenses right. It was maddening. My wife has been going to this Sterling Optical for over a decade and has never had a complaint. She suggested I give them a shot as I was so frustrated with the others. Firstly, the eye doctor is top-notch and a pleasure to work with. Down to earth and easygoing. He knows his stuff. Lastly, Karen, who works the front-most counter, is just stellar. She was the one who was finally able to get my lenses right. She went above and beyond to figure out what no one else could. I even ordered a second pair of glasses because she's that good. Thank you, Karen!

Upstairs in the farmers market Some interesting pieces. I…read morecame because I wanted some pearl earrings but there were almost none. I was told that was their specialty. Not They have lots of other choices They has eye ware too

They are the best. They very friendly and have a wonderful smile make you feel comfortable, and…read moreknowledgeable about the products

I've been going to another optician and thought I'd try another for different contact and glasses…read more Nice office a bit outdated but clean. Long story short I returned 3 times and ended up spending $780.xx on a pair of glasses that I cannot see ot of. The prescription is very strong and she didn't account for my stigmatism. It's frustrating when you're trying to get the optician to understand that you are getting nauseous every time I had to use my near vision. The optician retired 2 weeks later the end of Oct '24 which is the month I went to get my glosses.

I recently purchased a new pair of glasses from Hampden Optical. As usual, Carmen and Jen were so…read morehelpful and friendly. They are always professional and provide great service. I strongly recommend them . It is so nice to support small businesses in our community. Try them out. I know you won't be disappointed!!

I visited Central PA Eye and Ear today for a long overdue eye exam. The experience couldn't have…read morebeen smoother or easier. Dr. Kardos thoroughly explained every stage of the exam and results. The office has the latest technology which made getting an updated prescription (for the first time in 17!years!) a breeze. Dr. Kardos also checks for glaucoma and other issues--a very complete exam. Hours are by appointment, Visa and Master Card accepted for payment. The office is located right in downtown Harrisburg directly across from the State Capitol.

I'm three months shy of my 67th birthday and have NEVER had an eye exam as thorough & downright…read moreamazing as this one! Cindy, the receptionist/office manager, is clearly the master of her territory - prompt, pleasant, well-versed in the business, as well as kind & welcoming. From my initial phone call of inquiry to my first in-person appointment today, she was friendly, kind & personable. And Dr Kardos is easily the best medical professional I have EVER encountered, across any field. He took the time to explain every test thoroughly to me, telling me what to expect, why the testing was important & how it would be impactful. He is extraordinarily patient, with the kindness & sensitivity one usually only dreams of in a doctor. I learned things about my eyes & general health today that I never knew, as well as how they & other medical conditions can synergistically impact each other. Simply put: after my examination I felt as if I had just started taking a college course on Optometry 101! As I get older I find myself worrying a bit about whether or not - and how - my needs will be met medically. What a relief to know that my visual health needs will be met & exceeded now that I've found Dr Kardos & Central PA Eye & Ear. There will NEVER be another doctor or practice that could even come close to my amazing, positive experience today. Check Them Out! You will quickly discover the difference too!

I made a mistake and scheduled an eye exam appointment here and went to a different location. So I…read morewas late for my appointment but they accommodated me without any issue. After initial check-in, I went to the back for the pre-tests by the technician. Again, no wait. I went through 5 different hi-tech apparatuses, streamline. Basically I just keep rolling my chairs to the right and put my chin on each. I was again back in the waiting area in the back. Soon I was summoned into the exam room for Teladoc. The remote technician evaluated my vision correction. She was friendly and patient. Then I waited for the doctor. This was my only sizable wait but even that was only about 10 minutes. Dr. Barry went over my tests. Redid some of the vision corrections, and correctly pointed out I had a floater in the right eye! Finally, I went back to the front where a staff printed out my paperwork and took my old eyeglasses to be updated. I was told I get to have tint for free. Sweet! I was told to expect a text within 2 weeks when it's ready to be picked up. I was out of there in less than an hour. Smooth transaction and pleasant visit!

Do NOT come here if you want your pupillary distance!!…read more Sadly this place has gone downhill and my visit today will be my last. I will look for somewhere nicer for my next exam. The company is clearly trying to squeeze every last drop of money out of its "patients". I have been a patient here since I was a child but I will not be coming back. I hope the lack of ethics is exposed and more people stop opening up their wallets to this place. Here are the ethical issues I see with this company: 1. As others have commented, the company refuses to give patients their pupillary distance (PD) which is part of their medical record and is required for ordering glasses online. This was never a problem before. I have been ordering my glasses online for years and Visionworks has always given me my PD. Joke is on them though. I have my PD already so I will have no issues ordering from Zenni, a company that doesn't overcharge for glasses like Visionworks. While it is not legally required for optometrists to give you your PD in the state of PA, the FTC does encourage optometrists to do so as it is not ethical to withhold information required for patients to shop around and find the best price AFTER paying for an exam. The "professional" at the front desk was rude and even said "I'm actually not sorry" after refusing me access to my own medical record as I was walking out the door. What did I expect though? Trash companies beget trash customer service. 2. I am 32 years old with virtually no health issues and they are trying to pressure me into getting a $35 retinal scan not covered by insurance. Doctors should not be pressing upsells on their patients. 3. Most of the staff seemed sick and the place felt grungy. That's not how we protect our patients' health. Today was an eye opening experience for me, no pun intended. I would not recommend this place. Personally I will be searching for a doctor with higher ratings on Yelp and that is not a money-hungry fast food chain equivalent of an eye doctor.

I have always experienced Eyewear services with Brandy as excellent…read more The attention to detail when fitting new eyewear is outstanding. I was in a pinch where I lost my prescription glasses and Brandy was able to expedite service to have a replacement pair the day before I was to travel abroad. Each visit she makes me feel like a valued customer.

Good service. It's a doctor's office...I go there once a year...I can't say it was anything…read morespecial, but they checked my eyes...and didn't blind me...so that's good. Generally, everybody was friendly. It's conveniently located for me and they accept my insurance.

Basically bait and switch. Stay away; there are far better places for exams and eyewear. Sorta…read morerude and snarky as well.

Customer service is terrible! In their pre appointment questionnaire they recommend two test, at…read morean additional cost, which i just had at the VA. I declined them, when I got to my appointment the receptionist took me back for the "pre-appointment" test and sure enough they were part of it. When I tried to explain that I declined them because I just had them completed at the VA and I only wanted my eyes checked for new glasses she said that had to have them. When I said that I was not going to pay the extra cost for them she very rudely told me that I couldn't see the doctor and that I had to leave the store. I tried to explain the the form I filled out allows you to decline the test but that didn't seem to matter to her. Worst customer service I have ever seen. I will never go to a Pearl Vision again. If I could give it 0 starts I would.

In reading through the reviews, I have to say my experience was quite positive. My last year's…read moreexperience with my previous eye group became intolerable (I had to leave after waiting over an hour and to date, no one has called me back to reschedule). At Premier, I had Dr J.E.B. and found him to be patient and sincere when addressing my eye care. One thing I found interesting is the steps of the process (checking in, determining current vision measures, seeing the optometrist, etc) are all done separately. In this way, things move along, but I can see when one area could be backed up. However, I have not yet experienced this to occur. I have found the staff to be professionals and positive. Additionally, at the Hartzdale Dr location, there is ample parking with easy access to the front door.

I'm so over the lack of communication and professionalism at this practice. They USED to be great,…read morebut after several terrible phone calls and a complete disregard for my 15 year olds education with new contacts, I'm done.

From the start I walked in and the receptionist was very moody, the eye doctor was very nice. Then…read moreI went upstairs, let's just say you dont feel welcomed at all, almost as if your bothering them if you have any questions. I didn't like this place and wont be going back! 2 stars is because the eye doctor was super nice! He needs to talk to his lady staff on making other women feel welcomed!

Great First visit with Dr. Fugate at the Tuscarora office. The staff are very friendly and answered…read moreall my questions on my eye care concerns. We did go up to the 3rd floor and ordered new glasses. There is a good selection of frames and designer frames available. Pleasant and helpful staff as well.