Great customer service Katie and Najma is fabulous. Very kind and friendly. They help me out so…read moremuch and very details with their work

Picked up my frames today. One pair readers and one pair distance. Perfect prescription and…read morebeautiful frames!

I went into Burnsville Family Eye care because I needed to do my annual exam. My wife and daughter…read morehad been here last year and raved about the service. Well they weren't wrong. Dr.Cassin was the best. He takes to me about all my concerns and even gave me good tips on how to deal with some common issues I have been having. Marcia was a great help when I was picking out my glasses. She helped my pick ones that would fit and was honest about how they fit and looked. If you want to go to a friendly and very professional place go here.

My husband and I have been going to Burnsville Family Eye Clinic since we moved back to Minnesota…read morein 2013. All of the doctors are professional and caring. I just had my annual checkup with Dr. Cassin, who was thorough and explained everything. The rest of the staff, Paul and Lisa are also amazing. I had to wait a little bit to get my glasses fitted and ordered because there was another customer being helped and Lisa came over to take care of that process so I wouldn't have to wait. How considerate is that??!! I highly recommend Burnsville Family Eye Care for young and old. They truly care about their patients and eyewear customers.

My initial exam was good and inexpensive however I wanted contact lenses not frames. They required…read morea consultation which would cost another $19.00. I returned a week later and did the 5 minute consultation where they did nothing but ask me my preferences for contact lenses. When I went to pay the lady was highly disorganized and fumbled through several papers then said the cost was $76.00. That was twice the cost of the full exam yet they did nothing but ask me about my preferences. What a rip off. I'll never go back there again.

Friendly staff with compassionate service! I was travelling and needed some help getting some…read morecontacts. And the manager was terrific and helped me out on short notice. Also they have a great selection of frames and they greet you with a smile. Definitely recommend you support them!

Nice facility, nice people, quality care. Appointments available within reasonable time periods. My…read morefamily has been going here for a few years and have had a great experience each time!

Over the last 4 years I have been to 4 different eye clinics. Savage Family Eye Clinic and Dr…read more Maggie King being the 4th. At each clinic I was happy with either the doctor, the support staff, or eye glass selection but never all of those things until my appointment with Savage Family Eye Clinic. Easy to make an online appointment! Dr. King spent as much time as I needed talking to me about my vision and answering all my questions. She was amazing! Wendy helped me pick out glasses as I never can find any I like. With her help I had over 5 that I really liked! She was so patient and great at giving advise and suggestions! When it came to deciding on features for my glasses she gave me honest opinions and suggestions not the most expensive. I really felt she was working to get me what I needed and not trying to sell the most expensive products! She spent time figuring out the most cost effective options that worked with my insurance without compromising the quality I needed. She ran numbers various ways to give me clear options. I left this office feeling great and excited! I am happy to say I finally found an eye clinic that offers top service by the doctor, support staff, eye glass selection, and my eye glass cost was less than I paid at the last clinic for glasses I really like! Thank you Eye Cate Specialist especially Dr King and Wendy! Wendy you really excel at what you do and I greatly appreciate it!

I want to take a moment to express my gratitude for Al of the staff here. Everyone is helpful,…read morefriendly and goes out of their way to provide excellent service. I have a vision impairment so can be very sensitive and concerned when I have issues. Drs North and Watson staff understands this. I especially want to highlight the professionalism, compassion and capability of Dr Dixon. I feel very fortunate to have access to this provider for my vision care.

Good: Friendly staff, clean facility, appointment was easy to schedule, transparency with pricing…read more Bad: I ended up needing glassses (not their fault). The office is in the back of a Lens Crafters, so you can quickly get your glasses made right after your appointment!

Went in to browse at Sun Glasses and was greeted by with great customer service by Diana. Diana…read morenoticed my sun glasses and commented on how I liked my Ray Bands and let her know how they were hurting my head so was thinking of getting a different pair. She told me put my pair on and noticed they were not adjusted properly and proceeded to adjust them, which did the trick. Although I did not buy a pair this visit, I'll for sure return back to this store because of the friendly employee who did not push to sell but truly was friendly wanted to help.

I wish I could give a million stars! Gabby was this sweet heaven sent angel that saved my life…read moretoday.. my daughters glasses were broken and she fixed them.. saved the day! Seriously, she was so kind & helpful! Best customer service I've had in awhile

Love this place. Costs a bit more for me out of pocket but totally worth it. Ever person I've seen…read morehas been fantastic, don't try to upsell, and try to help get u any discounts available to you. Also a very streamline process to set teens up with contacts. Love the front desk staff (especially Michelle) and can pay extra not to get the eye dilation. Wouldnt go anywhere else!

I first walked in last Friday thinking that possibly they would be able to do a walk-in, but they…read moredon't do that. So I looked over their glasses selection found a pair I liked and then put in my information and got an appointment scheduled. Today when I walked in, everything was easy and went very well. I'm a type two diabetic and they were able to help check me for eye issues for that. I think the whole situation probably only took about 45 minutes. The only thing I can say bad about them is that the intake form that I filled out online wasn't necessarily working well when it came to taking my insurance card. But other than that, the staff was wonderful and the whole overall look of the office was nice and immaculate.

They are pricey without insurance, but they always have exam availability and quick service when…read moreyou walk in. There is another eyewear store right above Pearle Vision that is always swamped and always a wait when you arrive, not to mention appointments are a week out. Friendly service, just had my glasses rewired because I stepped on my glasses in the morning and the lenses popped out. Almost any services are free of charge, including the rewire which took 5 minutes Life long customer at this location.

Love my doctor there. Staff was friendly too. However, buyer beware as their return policy is…read moresketchy. They put on the receipt that they will not accept EyeMed returns. The funny thing is the same company owns both brands. It's written on the receipt, but they didn't disclose it verbally. Learned my lesson to read to policy before making the payment. I'm out hundreds of dollars with a pair of glasses I can't wear. Read the fine print before making a purchase their. There are better options as most others do accept returns. I believe most of their traffic is driven from eye plans. It's a scam because they own the lab, the insurance provider and the retail location. This doesn't seem legal.

Smooth process until I received glasses that are bifocals. I didn't order bifocals, the product…read moredidn't list it as a bifocal, and the photo didn't display bifocal. Grant the owner, decided I didn't deserve my shipping fee back since "that's how they're made", his words. Never mind an apology for the poor advertisement or waste of my time ordering and returning. Why should he eat the shipping expense? Good at automated drop shipping, zero customer support or ownership of errors. To think I ordered from here due to reviews...

I paid a lot of money for 7eye Bora glasses with prescription. I need the glasses as I had…read moreradiation treatment that caused severe dry eye. When I received the glasses one lens was defective. It was so thick it didn't fit in the groove of the frame. I sent pics to Grant and asked for him to send the correct lens. He wanted the frames however they are interchangeable and seeing that that didn't help initially why not just send the correct lens? Grant wanted me to have the lenses checked for accuracy before and then send back the frame with lenses. This makes no sense as one lens was simply defective. I should have a defective lens sent back after having it checked by the prescriber? That makes no sense. I think Grant thinks I will give up after making excessive trips sending the lenses back and forth. He eventually agreed to sending me a lens, however, I haven't received or even received a tracking number as I have requested. Grant responded to a review by stating he sent a replacement lens. This is a lie. I have not received in weeks and he refuses to send a tracking number. He ripped me off. Can't wait to see his dishonest response to this. Grant please sending tracking number for the lens you never sent.

We have been coming here for several years and like Dr. Joel and Tony very much. If you had asked…read moreme for a review last week it would have been 5 stars. But we had our appointments and as I was purchasing my glasses, I was told that my husband had an outstanding balance from December 2023. We were in last summer and no mention of an outstanding balance. I purchased my glasses and was told they would contact us regarding the outstanding balance. Haven't heard anything. It is much too late to sort this out. My husband had an eye problem and gave our vision insurance and medical insurance. Last summer we showed a $0 balance. 20 months later? I guess we will have to find a new eye doctor. Too bad - Tony is fun and has a great shoe collection. It makes me smile.

As a friend brought me here to a "trunk show", found real kindness and cleanliness. Coupled with…read morethe great hospitality by ALL staff dressed in Vikings Uniform Jerseys, 1-Bears and 1-Packers Jersey. Lol for the love of Minnesota Sports Teams. You caught my attention... Next, began to wonder, is this a good place to see an eye doctor and buy glasses? Yes, as the kindness continued in my eye exam. Did enjoy as well the option to return later For the eyeglasses portion. Remember now the best for me was to return. Next visit remember how well the staff tolerated me again. My discerning eyes See everything, maybe too much. Here's the good news, the optician looked at me, walked to the selection and picked the most beautiful pair of glasses. I asked her to pick something for me. By surprise picked her very first selection, great experience. Here's better news, working in public and charity have received not less than 100 compliments on these pair of glasses. Hmmm. Now that was unexpected. More good news, this time worked with a young man optician. Same great experience. Okay everyone in this company maybe well-trained to allow you a great experience. Thank You Dr. Schon Note: They have two locations, one on Cedar and one on Pilot Knob. Enjoy.