Dr. Yaw (the resident optometrist at America's Best in Burnsville, MN) is fantastic. Of the seven…read moreoptometrists I've had, Dr. Yaw is by far the best --- which is why I have not looked for another. As a senior citizen and diabetic, I have more eye-related perils now than when I was younger and healthier. Dr. Yaw listens to me, checks my eye health thoroughly, and explains things to my satisfaction. I appreciate his patience and thoroughness. This branch of America's Best in Burnsville also has an excellent selection of frames --- at least for males (which I am). I can't speak for female-style glasses since I've never needed to look, but I did recommend America's Best to a female friend and she is now a devoted customer. I currently have two distinctive styles of frames --- Harry-Potter round frames and 1950's retro style --- and regularly get complimented on both of them. The frames I have are well constructed, too, so I have no complaints on durability or comfort. I also thought they were priced reasonably, unlike similar frames offered by specialty fashion frame stores. I also find the staff's customer service to be excellent. As with Dr. Yaw, options are explained patiently to me and to my satisfaction. The same is true for frame fitting: when I first got one of my frames, they did not sit comfortably on my ears. The staff person patiently heated and adjusted the ear pieces several times until I was satisfied with the fit. I was not rushed. With my previous optometrists, if I needed a new prescription I was forced to buy new frames. Not with America's Best: as long as they sold the frames, they are able to simply replace my lenses. Big savings since I've needed a new prescription every couple of years. I highly recommend Dr. Yaw and America's Best in Burnsville, MN because of their excellent care of my eyes, customer service, frame options, and low prices.

Great customer service Katie and Najma is fabulous. Very kind and friendly. They help me out so…read moremuch and very details with their work

This was my first visit to Burnsville eye clinic for new glasses. Marsha was so patient and helpful…read morein finding the perfect glasses for me! I tried on so many pairs! She has such an eye for detail in the frame color and shape that best suits your eye color and face! I didn't feel rushed at all! You will not be disappointed with the selection and service at Burnsville Eye clinic!

I went into Burnsville Family Eye care because I needed to do my annual exam. My wife and daughter…read morehad been here last year and raved about the service. Well they weren't wrong. Dr.Cassin was the best. He takes to me about all my concerns and even gave me good tips on how to deal with some common issues I have been having. Marcia was a great help when I was picking out my glasses. She helped my pick ones that would fit and was honest about how they fit and looked. If you want to go to a friendly and very professional place go here.

My initial exam was good and inexpensive however I wanted contact lenses not frames. They required…read morea consultation which would cost another $19.00. I returned a week later and did the 5 minute consultation where they did nothing but ask me my preferences for contact lenses. When I went to pay the lady was highly disorganized and fumbled through several papers then said the cost was $76.00. That was twice the cost of the full exam yet they did nothing but ask me about my preferences. What a rip off. I'll never go back there again.

Friendly staff with compassionate service! I was travelling and needed some help getting some…read morecontacts. And the manager was terrific and helped me out on short notice. Also they have a great selection of frames and they greet you with a smile. Definitely recommend you support them!

Nice facility, nice people, quality care. Appointments available within reasonable time periods. My…read morefamily has been going here for a few years and have had a great experience each time!

Over the last 4 years I have been to 4 different eye clinics. Savage Family Eye Clinic and Dr…read more Maggie King being the 4th. At each clinic I was happy with either the doctor, the support staff, or eye glass selection but never all of those things until my appointment with Savage Family Eye Clinic. Easy to make an online appointment! Dr. King spent as much time as I needed talking to me about my vision and answering all my questions. She was amazing! Wendy helped me pick out glasses as I never can find any I like. With her help I had over 5 that I really liked! She was so patient and great at giving advise and suggestions! When it came to deciding on features for my glasses she gave me honest opinions and suggestions not the most expensive. I really felt she was working to get me what I needed and not trying to sell the most expensive products! She spent time figuring out the most cost effective options that worked with my insurance without compromising the quality I needed. She ran numbers various ways to give me clear options. I left this office feeling great and excited! I am happy to say I finally found an eye clinic that offers top service by the doctor, support staff, eye glass selection, and my eye glass cost was less than I paid at the last clinic for glasses I really like! Thank you Eye Cate Specialist especially Dr King and Wendy! Wendy you really excel at what you do and I greatly appreciate it!

I want to take a moment to express my gratitude for Al of the staff here. Everyone is helpful,…read morefriendly and goes out of their way to provide excellent service. I have a vision impairment so can be very sensitive and concerned when I have issues. Drs North and Watson staff understands this. I especially want to highlight the professionalism, compassion and capability of Dr Dixon. I feel very fortunate to have access to this provider for my vision care.

Good: Friendly staff, clean facility, appointment was easy to schedule, transparency with pricing…read more Bad: I ended up needing glassses (not their fault). The office is in the back of a Lens Crafters, so you can quickly get your glasses made right after your appointment!

I had an appointment with Dr Toni Scheper at this location and subsequently purchased a pair of…read moreglasses and contacts. I actually scheduled at this location on accident. There are 2 locations closer to my home. However, based in my experience today I will make the slightly longer drive to continue being seen at this location. Dr Scheper is extremely nice, knowledgable and informative. I'm not certain if it was me since I asked questions and engaged in the conversation, or she is always like that. Either way, I really appreciated it. I felt confident that she was recommending the right contacts for my eyes and the amount that I wear them. She even tried to help calculate which would be a better deal (2 week vs 1 day wear). The optical attendant that helped me chose my glasses and amount of contacts was also helpful. I'm very indecisive and she was patient while giving me advice as to how she found it helpful to narrow things down. Very nice people here with good communication.

Went in to browse at Sun Glasses and was greeted by with great customer service by Diana. Diana…read morenoticed my sun glasses and commented on how I liked my Ray Bands and let her know how they were hurting my head so was thinking of getting a different pair. She told me put my pair on and noticed they were not adjusted properly and proceeded to adjust them, which did the trick. Although I did not buy a pair this visit, I'll for sure return back to this store because of the friendly employee who did not push to sell but truly was friendly wanted to help.

I first walked in last Friday thinking that possibly they would be able to do a walk-in, but they…read moredon't do that. So I looked over their glasses selection found a pair I liked and then put in my information and got an appointment scheduled. Today when I walked in, everything was easy and went very well. I'm a type two diabetic and they were able to help check me for eye issues for that. I think the whole situation probably only took about 45 minutes. The only thing I can say bad about them is that the intake form that I filled out online wasn't necessarily working well when it came to taking my insurance card. But other than that, the staff was wonderful and the whole overall look of the office was nice and immaculate.

Love this place. Costs a bit more for me out of pocket but totally worth it. Ever person I've seen…read morehas been fantastic, don't try to upsell, and try to help get u any discounts available to you. Also a very streamline process to set teens up with contacts. Love the front desk staff (especially Michelle) and can pay extra not to get the eye dilation. Wouldnt go anywhere else!

They are pricey without insurance, but they always have exam availability and quick service when…read moreyou walk in. There is another eyewear store right above Pearle Vision that is always swamped and always a wait when you arrive, not to mention appointments are a week out. Friendly service, just had my glasses rewired because I stepped on my glasses in the morning and the lenses popped out. Almost any services are free of charge, including the rewire which took 5 minutes Life long customer at this location.

Love my doctor there. Staff was friendly too. However, buyer beware as their return policy is…read moresketchy. They put on the receipt that they will not accept EyeMed returns. The funny thing is the same company owns both brands. It's written on the receipt, but they didn't disclose it verbally. Learned my lesson to read to policy before making the payment. I'm out hundreds of dollars with a pair of glasses I can't wear. Read the fine print before making a purchase their. There are better options as most others do accept returns. I believe most of their traffic is driven from eye plans. It's a scam because they own the lab, the insurance provider and the retail location. This doesn't seem legal.

I ordered a pair of Randolph sunglasses from the HeavyGlare web site. With a coupon code, I got…read morethem for significantly less than Amazon wanted for the same glasses. After ordering, I recieved an email from HeavyGlare stating that they didn't have those specific glasses in stock, and had ordered them from the manufacturer for me. A small business can't keep a huge stock of expensive glasses, so I understood that, no big deal. The glasses arrived in a timely manner and are exactly what I wanted. I appreciated the communication, letting me know that shipping out would take a little longer, and again, the price was a lot better than Amazon. I would recommend this company to anyone who asks where I got my sunglasses.

Smooth process until I received glasses that are bifocals. I didn't order bifocals, the product…read moredidn't list it as a bifocal, and the photo didn't display bifocal. Grant the owner, decided I didn't deserve my shipping fee back since "that's how they're made", his words. Never mind an apology for the poor advertisement or waste of my time ordering and returning. Why should he eat the shipping expense? Good at automated drop shipping, zero customer support or ownership of errors. To think I ordered from here due to reviews...

As a friend brought me here to a "trunk show", found real kindness and cleanliness. Coupled with…read morethe great hospitality by ALL staff dressed in Vikings Uniform Jerseys, 1-Bears and 1-Packers Jersey. Lol for the love of Minnesota Sports Teams. You caught my attention... Next, began to wonder, is this a good place to see an eye doctor and buy glasses? Yes, as the kindness continued in my eye exam. Did enjoy as well the option to return later For the eyeglasses portion. Remember now the best for me was to return. Next visit remember how well the staff tolerated me again. My discerning eyes See everything, maybe too much. Here's the good news, the optician looked at me, walked to the selection and picked the most beautiful pair of glasses. I asked her to pick something for me. By surprise picked her very first selection, great experience. Here's better news, working in public and charity have received not less than 100 compliments on these pair of glasses. Hmmm. Now that was unexpected. More good news, this time worked with a young man optician. Same great experience. Okay everyone in this company maybe well-trained to allow you a great experience. Thank You Dr. Schon Note: They have two locations, one on Cedar and one on Pilot Knob. Enjoy.

I called yesterday to request the numbers from my previous eyeglass prescription and was told they…read morecouldn't give them to me because it had been over two years and that it was "illegal." I called back today and was able to get the numbers, so clearly that information could have been provided yesterday. Today Christine had an attitude the entire time she was on the phone with me. She read the numbers extremely fast, and when I asked her to slow down, she did, but continued to be rude and dismissive for the duration of the phone call. I've worked in healthcare and understand the importance of patients having access to their medical records. Minnesota Statute §144.292 addresses patients' rights to access their health records, including prescriptions. This entire interaction was unnecessarily difficult and unprofessional.