Pearle Vision has been my eyeglass and eye exam provider for about 25 years. The optometrists are…read morefriendly and professional and - because I have a family history of blindness from central vein occlusion - I spring for the retinal photos to ensure my eyes are healthy. There is a huge selection of frames, some reasonably priced but I never end up choosing those; with my champagne frames taste and digital progressive lenses, I rarely get out of there for less than $600. You can easily fare better. I recommend checking price tags! Lol.

Pearle Vision's products are vastly overpriced. Their lenses…read morewere so far off my prescription they could have been made by monkeys. That was verified by my Doctor. If you have any problems with their glasses, you will not get a full refund even if THEY have the glasses because you HATE them. In other words, Pearle has the glasses and they have kept 30% of my money. I demand my money back!

Everything about my experience was great! I was promptly greeted at the door when I walked in! My…read moreappt was scheduled for 4pm, but I got there early.. they sat me right when I got there! Started by talking with an optician about my insurance info and she brought me back to get me started. Went through health hx, etc... Checked my Rx, did the poof of air in the eye (which was way better this time than I remember?), and she gave me the option for dilation drops or the pictures-- I chose the pictures partially because I didn't want to deal with blurry vision for the next few hours, but also I love looking at the pics! She was extremely kind, and comforting through all the tests! Cool to see the back of my eye, with arteries and the fovea, etc! After I had the initial tests completed, I waited for the Dr. He brought me back and was super nice and really good about explaining everything in detail. I love learning so it was great! He explained in detail was astigmatism was, how HTN and diabetes look on the pics (luckily mine looked healthy), and he went through anatomy of the eye, explaining the macula, fovea, optic nerve, etc! We went through the letters, dots, which is sharper, etc per eye and then we proceeded to try in contacts and do the tests again. Once this was complete he walked me out front and I saw another optician who was eager and excited to help me pick out some new frames! She was helping me pick frames that fitted my face and was honest with her opinion on a variety of frames-- SUPER helpful! We also talked about similar interests of working out and strength training, so friendly and relatable! We decided on a pair and they are super bright and colorful! I can't wait to get them! Overall, amazing customer service! That Dr is lucky to have such an awesome staff, who are down to earth and positive! Everyone was sweet, and really good vibes from this place! Recommend 100%!! I also referred my husband who's going in for his eye exam in a couple weeks! Couldn't say enough good things here! Thank you all so much for your awesome work! :)

So I went there to get some services done eye exam/glasses/lenses. They ran my insurance and said…read moreyep everything will be covered. Okay great!! Come back about 3 weeks later to pick up my glasses. Everything all good. Than about a month later I get a bill for 1100 saying my insurance wasn't active at the time but now it is. I went there to talk to the manager to try to come up with a solution. They were extremely unhelpful and borderline rude. They told me either pay now or we're sending it to collections. STAY FAR AWAY FROM HERE!!!

I have six pairs of SEE glasses and I get a compliment on each of them every time I go out, without…read morea doubt. The staff is also incredibly nice and helpful - I needed a custom pair last minute for a wedding, and they shipped them to me overnight so I would have them in time. THANK YOU for being such a lovely brand!

Anthony was very helpful with the selection of the frames for my husband eye glasses and we were…read moreable to manage the covid restrictions ( mask ....). My husband is not much for "form" , he really prioritize function, but I come along to help him with the style to select. Anthony suggested the perfect style of frames.

The entire staff at Art of Optiks is FANTASTIC! Dr. Whitman and Dana, in particular, could not be…read moreany better!!

Exam was performed by a student, without my prior knowledge or identifying herself as such; I was…read morequoted a price for the contact lens evaluation, but was charged $130 more (no refund extended); information posted on their website was in no way evidenced during my visit; I had to ask 3 times and have yet to receive a valid contact lens prescription. Beware, based on my experience, Art of Optiks is a company that literally practices the "art of optics," saying one thing but doing something different. I was very disappointed with the service I received.

I appreciate TheLowVisionStore's careful packing of the sunglasses I ordered and quick delivery…read more Upon wearing the glasses for 5 minutes outside, I determined that the style did not fit my specific needs. My contact at TheLowVisionStore suggested another style to try but I had already purchased a different pair of glasses locally that worked for me. I followed the The LowVisionStore's return policy in shipping back the glasses and they issued a prompt credit to my payment card.

This store engages in false advertising. I purchased a magnifier from their website that clearly…read moreshows a product manufactured by Optelec, a reputable manufacturer, but the product delivered was significantly inferior and a different product manufactured by SMD Edge that was a totally different product. When I tried to call the company their phone number went unanswered and had not set up a voicemail. Their return policy requires the customer to pay shipping costs. I have zero trust in this company and am hesitant to send the product back for fear of throwing more money away on shipping and losing the product, even though it's not what I ordered. I have emailed the company seeking satisfaction in the form of a refund. Beware of this company.

Received a call from LensCrafter almost 2 weeks after this debacle and was told that I can come in…read morefor a refitting free of cost. I did go and got the correct brand listed by the doctor on the prescription, so adding a star for that. Although I had already used my last year's prescription to order the correct contact brand but meh, will keep the paper as a reminder for this experience.

Update: 3 stars to 1. Picked up my new glasses on 12/1 between 12-2pm. New frames but it was still…read morescratched. I know it's not their fault but come'on. I tried to wear it the night I got it to Slander but not even a mile outside, I saw streaks of lights or rays coming out of every light sources. From lamps and car lights. Today 12/3 between 12-1pm, I brought it back and Tom accused me of taking my glasses home the first time around when it was him who I gave my glasses to to replace the frame.Then he said he couldn't replicate my problem. I also heard him and an eye tech laughing about my problem behind the counter. I told them it was AT NIGHT. NIGHT. Geez. They don't listen at all and WAS MAKING FUN OF ME. This Tom guy gave me an attitude the first second he saw me. I don't understand why. It is not my fault for having to visit this place this many times. On 10/09, I ordered 2 pair of glasses. One was to be ordered because they didn't have it in stock. The lady told me it'll come in a week. Within 2 days, 10/11, they texted me that my glasses were ready. For some odd reason, my phone received it but I don't remembered seeing it. For a whole month not a single person bothered to text or call me again to pick up glasses. The whole time I thought it they were just busy. That's why I waited a whole month. I eventually picked it up. But here comes the sus part. After I got home from picking it up, I noticed that one of the frame was all scratched up on the front. I immediately brought it back the next day. The dude told me they did not have it in stock and it will take at least a week. I then realized that they MUST'VE used the DISPLAY FRAME instead of ordering the new frame a month ago. That's how they got my glasses done in 2 days. Now, it's all just speculation but everything kinda adds up. Hopefully my new frame will be scratch free!

My daughter was growing out of her too-small frames, and had a new prescription, yet we didn't have…read moreeyewear benefits for her yet. So I would be paying out of pocket. I was determined to get a good quality pair. So my 8 yo daughter and I drove down down to Hastings from Minneapolis one morning. We were greeted with enthusiasm from Gina, and we both had so much fun trying on glasses. The selection is amazing. Frames with style that aren't boring. My daughter narrowed it down to 3 frames. Then it came time to price out the lenses... The package price was better than I expected for her lenses (Transitions, with anti-reflective coating). We ordered them and they arrived 4 days later. 4 days!!!! I know they would be a special order, but I expected they would take at least a week. My daughter looks great - she won't have frames everyone else has - they fit -and I saved a bunch of money. It's def worth the trip. Even if the trip was longer, I would drive there and back for the service. My own prescription isn't due until January, but you can bet I'll be making a trip down there for my own pair. And nobody else in Minneapolis will have the pair I'm wearing - something important to me as well. P.S. Sure, if you don't care about style or fit, you can order glasses online, but my priority is to look good and feel good, while making sure my eyes are pampered.

I can't say enough good things about Eyenique and Gina. It's well worth the trip from Minneapolis…read moreto Hastings to get one on one assistance and truthful feedback. Gina is amazing and so is her selection, I will continue to make the trip for all of my families eyewear needs!

Five Stars Well done to the Family Team. My prescription…read morechanged and they happily retested me and arranged to have my glasses redone. And they were done ahead of schedule. Very good! Thank You!

I had cataract surgeries in December that changed my glasses Rx. I have been going to Family Eye…read moreClinic for more than 25 years, so naturally turned to them for my new Rx. They are, and have always been, friendly, professional, and helpful to both my wife and me. They did the needed tests, and came up with the new Rx. I worked with a very nice woman to get the new glasses chosen and ordered. They will be there this week. I look forward to a continuing relationship with Family Eye for years to come!