I took my son for a keratoconus lens fitting yesterday with Cathy Beaulieu.
The company also owns a location right across the street - Beaulieu Vision Care - where Cathy works on Thursdays.
I was super impressed with them from the start.
Cathy was so friendly and professional. Keratonocus options run the gamut and it can be hard to know where to begin. I appreciated Cathy's approach. She was conservative about my son's condition, but also aware of and willing to consider innovative new products and options if she felt they were appropriate and safe. She didn't assume we had all the money in the world and respectfully acknowledged affordable vs. higher end options.
She certainly knows her business and she inspires trust.
Her fitting fee was very affordable - half of what I was quoted by her competitors in Yorkville.
Again, I really like her approach, how she put both my son and I at ease, and both her common sense and her ability to communicate well.
The lenses arrive in two weeks so then we can gauge her ability to actually fit them, but given my first impressions at the consultation, I'm confident she will do well and that my son is in good hands.
It's also worth mentioning that, while we were waiting for the appointment, there was a senior gentlemen in the shop, complaining about his glasses (they had been made with the wrong prescription or someone or other.) He stood talking to one of the reps about this - often not making the best sense - for over 20 minutes. He was not easy to deal with, and everyone in the shop was losing the will to live by simply listening to him. But not the reps. They were so good with him! They showed so much patience and never once got exasperated. They listened and did everything to help this gent work out this issue. I was like 'wow, these guys are NICE'.
It's good to know that, should I have a concern or even an issue, whether I'm right or wrong, I will be treated with kindness, patience, and respect. These guys GET IT.
Well done!
p.s. The three dollar signs refer to their frames for specs. Mostly designer. But for keratoconus lenses, prices are spot on. read more