I have no issues with this practice other than Dr Carlson. He is unkind, uncaring, cruel,…read moredisingenuous, and disfiguring. Do not have surgery with him if you would like to be treated with dignity and respect and not be left with your face disfigured. He should not be practicing plastic surgery and that is not only coming from me but also the plastic surgeons who saw what he did to me. Heed my warning and do not let this man make any incisions in your face or you will live with the same regret I do.

Dr Carlson and his staff were great. My daughter was very nervous before her eye exam. Dr Carlson…read moretook the time to make her feel comfortable and made her visit a positive experience.

I am very impressed by this practice. I was met promptly and professionally. I waited less than 5…read moreminutes to be seen once I checked in. Throughout my eye exam, everyone was very pleasant and professional. Time was taken to answer my questions. I also love that you can complete the history questionnaire online before your appointment. They have very convenient hours and calls are promptly returned.

From the owner: McMillin Eyecare is one of the Tri-Cities' leading eye care practices. Located in Colonial Heights,…read morewe serve patients of all ages throughout the Tri-Cities and surrounding areas. McMillin Eyecare provides patients with all aspects of eye care services ranging from routine eye exams and contact lens fittings to treatment of eye disease. We provide surgical co-management and consultation for cataract and laser refractive surgery and are an affiliate of TLC laser eye center. Our practice strives to provide the highest quality of full scope optometry in the diagnosis, treatment, and management of our patients' visual systems and their ocular health. McMillin eyecare maintains a large inventory of soft disposable contact lenses so our patients are able to be fitted and leave with their contacts the same day. Our on-site finishing lab allows us to provide same day service on many eyeglass prescriptions. McMillin eyecare's full service optical dispensary is staffed with

Staff are friendly enough. But the wait time is crazy. Yes the doctors time is valuable but as…read morepatients are time is just as valuable. Waiting 1 hour to 2 is stupid. I arrived more than 30 minutes early to make sure ready. I have been here already 1 hour 45 minutes and still waiting. If I wasn't already being charged I would walk out. This will be the last time I come here. Staff time is valuable but so is mine.

The appointment process is confusing and unprofessional, to mention the least of their problems…read more The actual cataract surgery is a production line of misfits trying to pass themselves off as an eye surgery center and medical practice. At best, this is an uncaring, disorganized, mad house of nitwits trying to pull the wool over patients eyes. Avoid this place at all points or cost. Go elsewhere, if anything save yourself and the madhouse experience and go to someplace which is actually a 'real' doctor. Signed, Disabled Veteran who is not satisfied.

I went to have a vision exam because I was having certain issues that I couldn't see anything at…read moretimes. They.were super friendly and I didnt have anxiety or panic attacks like I usually do when I go to Doctors. The Optometrist was really nice and answered my questions!! Highly recommend!!

These are the best optometrists I've ever had, and I've lived in cities in six states and have used…read moreoptometrists since I started wearing glasses 50 years ago. They're that good. I am so grateful that they have practices in Gate City and Wise rather than choosing to locate in a big city. They are a major resource for people in extreme southwestern Virginia.

I had an issue with my glasses - coating was scratching so the lenses were hard to see through . It…read morehappened on many pairs of them . The under 1 year warranty was great to replace but still the same problem . I contacted Corporate and they were great at trying to resolve the issue . They contacted the Kingsport Americans Best and Chris the manager, jumped to help resolve the issue . we met with him and discussed various solutions . He ordered 2 pairs of glasses to replace the bad ones ! It came out of his budget when another location should have taken care of it . Great Guy and we will be using that location from now on ! I recommend this location for your family needs .

This is my experience with the location in Kingsport, TN. First of all, my 11 year old daughter…read morewasn't seen until well over an hour past her scheduled appointment time. Secondly, they used a typical bait and switch tactic. They advertise 1 low price on 2 pairs of eyeglasses including the eye exam. The reality: $300+ on only 1 pair, NO free exam & lenses are NOT shatter resistant (which are unsafe for a child). Additionally, something I mentioned to my daughter while getting her eye exam, was apparently conveyed to the salesperson to help pressure me into accepting the bait and switch. So strange that the salesperson just happened to use my exact words. I walked out feeling I had been scammed. A little post checking online after the sale, confirmed that this is a typical tactic they use, so I cancelled the order. I was able to get the same prescription filled elsewhere with more features, including shatter resistent lenses for less than $90 instead of the $224 America's Best was charging me.

I really can't say enough about Visionworks of Kingsport. When we first moved here my son's glasses…read morehad broken. With unpacking and registering for school we just didn't have time for an exam. They gladly popped his old lenses into a pair of new frames for a very low cost. When we did get our eye exam, the doctor was VERY good with kids and the amazing 2 for $59 deal helped so much. There is one associate here (Mrs. Anderson) who has helped my family so much each time I come in. They truly try to accommodate and make the office feel like a small-town operation, really caring for their client. Thank you so much for helping us replace my kids' glasses over and over again!!!

So I have lots of perspective here…read more 1. The exam was good, but not amazing. The optometrist was good but not amazing. It took two exams to save results; he blamed the system but not sure of that outcome. 2. Glasses: one pair was fine and the other was made wrong. They remade that pair but I never had a longer delivery for my glasses. 3. Warranty: it is great. But it is bargaining they don't screw up. The issue is they screw up and it takes too long. Long story short, I will be trying another place next year.

This is an amazing practice with two caring doctors who provide care for the entire family. Why not…read morevisit a practice who specializes in children and adults if you have a family? The selection of frames and sunglasses in the optical center is amazing with many brands to choose from to fit your budget and style! Need prescription safety glasses? They can take care of those! I was surprised to see that they take most vision insurance plans, accept private pay, and let you obtain and get your vision prescription ordered in one place! Extremely clean, organized practice and optical center! Go see Drs. David and Melissa Holliman!

We started coming to this practice in 2023. My husband and I just returned back for an annual…read moreappointment. We feel like they are efficient and compassionate and do their job well. The offices are clean and orderly . The young man helping us to pick glasses did a great job. I don't understand how these other reviews can be true . Time will tell. But I think there doing a good job.

Warning please don't take your love ones to this Regional eye center and definitely do let a so…read morecalled doctor Keith Williamson do any procedure on your love ones, it's all about profits over patient care.