STOP, STOP, STOP! This was the worst experience of our life. We were looking for an Estate liquidation company as we were downsizing from 5400 square feet to 2500 square feet. The thought of Craigslist or Selling off things ourselves was daunting. We contacted a quality and well recognised Estate sale company to do our sale, they came out took a look and were impressed, however the dates we needed were not available and we needed to be out of the house. They referred us to Holly from "Lenore and Glads", and were honest that they did not know much about them but knew we needed to get things cleared out. We had "Lenore and Glads", out and they seemed fairly legit however they had no system in place to document and track the sales, percentages or what they actually sold an item for. When I asked her about that she said there were so many people at her sales that they could never write all that down. I should have went with my gut and walked away but we proceeded with the sale anyway because we needed to clear out.
The other company had estimated the sale to bring in $20,000 to $26,000 in Gross revenue. We had Guns, High End Furniture, Thousands of dollars of Cocktail shaker collectables, and much much more. They take 35% which would net us about $14,950. We would have been satisfied with that and knowing everything was gone.
Holly and her team did spend 2 days setting up, and then held a two day sale. The prices they had on the items were the appraised values and should have easily made the goal of $20K. Day 2 was 25 to 50 percent off.
Here is where it got weird...When we asked how it went she told us nothing. She said she would have to have her bookkeeper total up everything and she would get back to us in 3 weeks. They left and we had no idea what things sold for, nor what the estimate sales were. There was NO DOCUMENTATION, NO sales receipts, just her word.
I called her after 4 weeks and she told me her bookkeeper had just sent out the check. We got the check 4 days later in the amount of $2,741. We about died! Expecting it to be at least $12,000 we felt duped and violated. I called her and her just said "Yes we were disappointed that the sale only did that amount". I asked her for her tally sheets that she gave to her accountant and she said she would send them...... never to this day did we get anything.
Because all the real valuable stuff was "GONE" I am convinced, (because she does not allow you to be at the sale) that she actually removes stuff from the sale and resells it to dealers (guns were all gone the first day and should have been at full price). I believe we were actually burglarized by Holly and we allowed her to do it!
Please do not be a victim of this company. The only way to stop it is to let people know what happened to us and others. I just wish I would have read the other reviews before contacting. I did call the other company back to let them know what happened and they were shocked and very embarrassed that they referred them. They knew I needed help quickly and felt Holly would be available.
Should you decide to pick an Estate sale company to liquidate, do your homework! Be sure they can prove to you exactly what the prices were and what an item sold for and can give you daily tallys on the spot! Those companies are out there and have systems in place. I don't want to mention the name because I don't want people to think I'm advertising for them. I also did not use them so I really can't say anything but do your homework. Other options that are much more transparent are Auction companies. For about the same percentages you can bring your items to an Auction house and liquidate that way. It's a bit more hassle but sometimes the prices soar. Or just donate your stuff and take the write off. Give your stuff away to friends or family that need it.
Do anything EXCEPT contact "Lenore and Auntie Glads Estate sales". You will be extremely disappointed. read more