Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

So grateful I found this tow company. Communication was super smooth and straightforward and they…read morewere very responsive no matter what time I texted. They didn't even make me meet them at my car and charged an extremely reasonable rate for towing my truck from Laurel to Gaithersburg. Would 100% recommend them to anyone needing assistance in a pinch!

From the owner: Towing service and roadside assistance. Call now at 410-476-1233read more

The truck arrived in less than thirty minutes from my call to AAA. George B., the driver had…read morecalled and gave me his estimated arrival time. When he arrived he was very pleasant and professional, the car was strapped down and away they went. When I reached the shop in Elkridge, MD, the car was being unloaded. I hope if I ever need a tow again, AAA will send Past & Present.

If I could give a ZERO STAR review I totally would. Absolutely wouldn't recommend. I mean if you…read morewant your car and the key fob damaged and say "that's how the owner gave it to me" then by all means go for them. We were told by one driver he didn't have the correct equipment to get my car on the flat bed, fine. Waited for another guy... and the first driver said "he's new so he is a little slower and I want to make sure he gets the car on the bed" When I tried to file a claim/report to my insurance, they took their side so I'm out of a key fob and have a damaged car. They didn't even get all of the info just passed on the damage. Also they backed right into my lawn because the "new guy" couldn't back up the tow truck. Highly not recommended. How they can improve is be honest and if you break something own up to it. Don't be a loser and let the vehicle owner be surprised when they get their car back!!!!

Great service from Yamir on new years eve! Very responsive and a great problem solver. Highly…read morerecommended!

From the owner: As a trusted provider of towing service in laurel, md and the surrounding DMV area, we're committed…read moreto responding quickly and reliably to every call. We offer professional roadside assistance to get you back on the road safely, whether it’s a minor issue or a major breakdown. Our team also provides full wrecker service for vehicles of all sizes, ensuring safe and efficient transport whenever needed. At 3J&Y Towing LLC, we take pride in delivering dependable service with honesty, professionalism, and care.

I recently had an experience with Lem, the owner. I was referred to his towing services from a…read morefriend. I called him and he was able to provide services almost immediately. He dropped my car off to the Maserati dealership and sent me a confirmation that it was dropped off. I thought everything went smooth until the Maserati dealership called me saying that the person who towed my car broke my Tie Rod which costs thousands of dollars for my car. I contacted Lem and at first he seemed as though he wanted to resolve the issue. After telling him how much the damage would cost, Lem stopped replying. My car got towed on March 30, 2024 and he is still until two days ago (4/24/24) not answering my calls or messages. I just wanted his insurance information but he refused and instead made everything difficult. It took me finding and actually going up to his shop to get any type of information (not from him). And even now, my car is still in the shop waiting to be fixed. Lem was the most unprofessional person I have ever dealt with. I would absolutely not recommend his towing or auto services to anyone whatsoever... BADDDD BUSINESS!!!

Lem with L and L towing was awesome! He was quick to respond to rescue me even though it was…read moreraining outside. He was extremely knowledgeable and helped me to make an informed decision about what I needed done with my car. He also has an auto mechanic shop so I will be using him for future repairs on my car. Thanks Lem. You are a lifesaver

I noticed that my 1st review was over 10 years ago. I am still coming here even though I live in…read morethe middle of Montgomery County. They are the ONLY people besides the dealer I take my cars to.

They told me they couldn't align my car due to a loose control rod. Both lower control rods were…read morereplaced the day before by my mechanic. I took it to another shop who completed the alignment right away. How sad! They have gotten many positives reviews but not from me!!