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Lennar Phoenix Division Office

1.0 (3 reviews)

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Fulton Homes Corporation - Flashing coming apart

Fulton Homes Corporation

(94 reviews)

I can echo John L.'s statement from 6/24/2021 verbatim!... so I will "I thought Fulton homes was a…read morereputable company with small town feel. They are like most builders and just care about the bottom line. They contract with Subs that share the same values of cutting costs even if it means their quality or tarnishing their name. Our whole community is suffering" The father created a legacy that the current owners/operators are not living up too. I researched builders and they have NOT lived up to the standards the community expects. The customer service team have to address an excessive amount of work orders AFTER you sign on the dotted line! The one year warranty starts when you sign for the home NOT when it should. It should start after the pending repairs noted on your move in paperwork are corrected. I was told "no, it started when you signed." I moved in my home in May 2021 with multiple pending repairs--- very poor workmanship with the tile work in the kitchen and three baths ( been "repaired" 5 times now- instead of just replacing- still not fixed); kitchen tile repaired 3 times (finally resolved after two months in home); cabinets repair in two bathrooms; cabinet repair in kitchen (still pending); sidewalk too close to foundation (needed to be rebuilt); and HVAC system repair (took 1.5 months to resolve and three visits from repair company). I will stop here you get the picture. I have lost 17 days from work waiting for the repair teams! I just want to enjoy my home without the repairs to a "new" home and have a quality product I can be proud of. Am I being unreasonable?

11 months after closing and still unfinished -- repeated no-shows, closed tickets while we were…read moreoverseas My wife and I closed on our new Fulton Homes house on February 18, 2025. Nearly a year later, a large portion of the items identified in our pre-close (Feb 4, 2025 Burgess) and 10-day post-close (Feb 17, 2025 BDC) inspections remain unfinished. Timeline and commitments Months 1-6 post-close: Our construction manager Torrey acknowledged the punch list and stated these items would be handled under construction. Very few were completed. After month 6: We were handed off to Warranty. Over the next five months, we experienced repeated no-shows and trades arriving without proper materials or equipment, resulting in little to no progress after multiple appointments. Winter 2025: While we were in Europe, Warranty Manager Sean finally followed up. We had already notified his colleague Nanci we would be out of the country. Despite that notice, warranty closed multiple tickets for "no response." Specific, ongoing issues Exterior paint and stucco patches have been left exposed for months. Multiple scheduled visits where trades did not arrive or arrived unable to perform due to missing parts/supplies. Repeated rescheduling and lack of coordination between construction and warranty, causing us to take time off work without results. What we expected vs. what happened We expected Fulton to complete the inspection findings within a reasonable timeframe and manage trades professionally. Instead, we got months of delay, no-shows, tickets closed while we were traveling (after notice), and a home that still looks "mid-construction" on the exterior almost a year after closing. What we want now A single point of accountability at Fulton. A written schedule assigning each item to a trade with promised dates. Completion of all open items by a specific deadline. We have preserved documentation: both inspection reports, a consolidated punch list, messages, and appointment logs. I'm posting this review so future buyers know what to verify: clear post-close timelines, accountability for trades, and written commitments. We're still ready to let Fulton make this right, but the current experience has been unacceptable.

KB Home Phoenix

KB Home Phoenix

(9 reviews)

WARNING!! Kb Home does NOT allow a routine Home Inspection prior to closing! When we…read morecontacted Kb Home to get any necessary forms to schedule the Home Inspection, we received an agreement to sign that clearly states no access to attic or roof and no testing of any equipment no limited to Appliances, HVAC system, garage door opener etc. Basically they allow you to arrange for a Home Inspection but the Home Inspection will have to agree to the limitations of what he's allowed to inspect. Of course Kb Home strongly encourages their buyers to wait until AFTER closing for any inspections. Buyer Beware

For everyone who buys a KB home, make sure you have a solid inspection done prior to acceptance of…read morethe home, and signing of the contract. I bought a house in East Mesa, Arizona that was built at the end of 2018 and first lived in at the end of 2018. I bought the house from the first owner in 2021. I recently started noticing the stones falling off the exterior walls of the house, to the point where I'm about to lose an entire wall. I submitted a warranty claim. KB took over a week to get back to me after I called several times. They finally sent a customer service rep out to the house to take pictures and look at the damage. This is becoming a safety issue at this point. I then never heard back from the customer service rep until I had to reach out 2x through phone to see if they were going to help fix their shotty workmanship. She said no that the home was out of the 2-year workmanship warranty. If it's strictly a 2-year warranty, then why even bother coming to my home to look at the issue? Anyways, please proceed reading.. I understand the stipulations on home warranties, but the company should know what should and should never happen with a home. They should be able to loosely interpret their warranties knowing what should never happen, but even from a customer service perspective. I'm from the East Coast (New York) where homes (with stones as well) get battered by blizzards, hurricanes, humidity (moisture in the air) and erratic weather, etc. You name it, the homes experience it. Never once have I even seen a 20-year-old home have stones fall off the home. My home is not even 5 years old at this point and I'm about to lose an entire wall of stones. Note that some of the damage can't be seen in my pictures that I've taken, but when you press on many of the stones you can hear and feel the movement behind the stonework. The last time I spoke to the customer service rep, I requested a manager reach out to me so I can further discuss this. It's now been over a week since I have spoken to anyone and have not received a phone call from the manager. So now I'm left with 2 options: do it myself, which I'm not a professional, or hire a masonry company for over a thousand dollars to fix an issue that should never happen. This led me to now writing this review. Consumers deserve better. Sadly this company should probably be watched while they build homes. Poor quality. Poor workmanship. Poor customer service.

David Weekley Homes - Phoenix - Design choices Jenna helped us with! Such a fun experience!

David Weekley Homes - Phoenix

(9 reviews)

This design center is stunning! From the second we pulled in they went out of their way to make the…read moreexperience special. A reserved parking spot with our name, welcome screen on the TV, all the snacks, coffee and drinks you could even imagine. Everyone that worked there was so welcoming. This made picking all of our home choices so easy, organized and fun. Jenna Luft at the design center made this such a great experience for us, she was super helpful and always one step ahead with grout choices etc to make everything cohesive and truly custom. She was on top of everything and really paid attention to what we were looking for and the overall feel we envisioned for our new home build. She took time to look at our inspo pics and recreate the home of my dreams but EVEN BETTER than I imagined. I feel very fortunate we were paired with her! She made us feel at ease while making so many critical decisions. They have a really good mix of different choices without it becoming overwhelming. We have had a great experience with David Weekley.

David Weekly homes themselves are beautiful and well made. Buyer beware though if your thinking of…read morebuying in Northpointe!!! I feel I was deceived when I bought the home in Peoria at Northpointe. The HOA is horrible and continually has mistreated all the residents and targeted several neighbors in the community. David Weekly was aware of the issues prior to us buying and did not disclose this to several of the unsuspecting buyers.

EK HomeBuilders - Kitchen After

EK HomeBuilders

(16 reviews)

Elvin, Kevin & team are unmatched. They did an addition for us earlier this year and everything…read morefrom start to finish exceeded our expectations (wildly rare for contractors, in my experience). Their quote was comprehensive and far more competitive than others we gathered. They were flexible with us on timing that worked for both parties and were super thorough on communicating what was happening daily. They ended each day with photos of progress made and an update on what would be happening the next day, timing for those coming to the house, etc. They worked with us on our more unique asks (installing super old antique doors) as well as guided and advised us on bigger decisions (removing walls, where to put build-ins in our mudroom, how to best configure our new closet). Crazy enough, we finished on time - actually a couple of weeks early. They've been back a couple of times since just to help with small things we ended up wanting revised or that we messed up (like my husband backing into our new stucco....). They care about their work and their clients. I cannot recommend them enough!

Elvin and Kevin and their team are unbelievable! They built us an office with a gorgeous built in…read morebookshelf and french doors. They also moved lights, added an additional built in and new counters. We cannot recommend them enough. They are very reasonably priced, communicative and also just nice. We seriously could not have asked for a better experience. 100000/10

Champion Home Builders - Outlet in Master Bathroom

Champion Home Builders

(8 reviews)

I have lived in a Champion home that's larger than 3000 sq. ft. for eight years. Most visitors…read morecannot tell it's a modular home; it's attractive, solid, and well-designed. My largest complaint is that the Kinro windows in it are troublesome and have become difficult to open. The most fulsome praise that I can offer is that the house is very well insulated, so that even on the hottest days, the interior stays at a livable temperature. We installed fiver solartube skylights to illuminate the darkest spots in the house--two bathrooms, the laundry room, and the master bedroom closet--that have no external windows. We are able to avoid using the air conditioner; instead we have installed a whole house fan that we turn on after sundown. It draws hot air up and out through the attic, pulling the cool night air indoors.

I bought this home in 2022. The roof is now coming apart. I live in Show Low, Az. where it can get…read morea bit breezy, but can only imagine how bad it would be in a windier area. I believe they use the cheapest crap they can find to assemble these. Two of the windows are VERY hard to open. While it was still under warranty their repair guy said that's normal and he can't fix it. One of the vents doesn't blow any air and when I got under the house I found that vent tube is not attached to anything. I would not buy another home from this company as I am very dissatisfied with it's quality, although QUALITY is the name of the company. Chris Bathen

Urban Element - White shaker kitchen

Urban Element

(14 reviews)

We hired Quentin Sahwany, owner of Urban Element, Inc to remodel our master bathroom and replace…read moreall our downstairs flooring. Quentin meet with us, listened to our wants and together we worked out a design. The finished project is beautiful and exactly as we discussed. His crew did a fantastic job. It was done on time and to perfection. Since the project was completed while we were away from our home, Quentin provided us with progress notes and pictures. He was always quick to respond to all my texts and provided answers. If you're looked for quality work and a job "as promised" looked no further than Urban Element, Inc

If you are reading my review you have found your next contractor!…read more My family and I were dealing with the stress of moving from California to Arizona and we were scrambling to find a contractor to remodel the new home in under 5 weeks. What i found during this process was price gauging from so many other contractors until i found Quentin from Urban Element. Quentin gave me confidence that he could do the job in under 5 weeks and on budget. Quentin communicated with me weekly and gave me progress reports/photos and never once asked for more money then what we had originally agreed on. The finish product far exceeded what I could imagine. Quentin and his crew takes pride in their craftsmanship. I would 100% recommend Quentin to anyone looking for a home remodel. Quentin if you are reading this, you still owe me a proposal to build out my home office ;-)

Lennar Phoenix Division Office - homedevelopers - Updated May 2026

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