The service is superb! The employees are friendly and knowledgeable and prices are so reasonable. I…read morealways get what I request and they will offer their expertise for future repair.

Very friendly place. Good service is hard to come by it seems these days buy the value for service…read moreand the smiles when you hit the door is amazing. I paid 260$ for sensors to be replaced and tires rotated. Free installation and veteran discounts. What a bunch of great hard working people here. I was in and out within an hour. It is a kind of hidden place down this busy road but i don't think i will be going elsewhere. Edit- didn't mention the guys name.... Chris- stellar, kind, hard working guy. He is a vet himself apparently!

Tammy is the most helpful insurance agent you can find! She shops until she finds you the best…read morerate and it feels like she really wants to do the best thing for you, not the insurance company! I recommend her to everyone!

Been taking my vehicles to Evans for at least the past 10 years.i highly recommend this…read moreestablishment for ALL of your automotive needs. It might take a day or two, but they're gonna get it done I'm

Last time I had an alignment done on my '06 Silverado I took it down the road when he was done and…read moreit wasn't quite right to me. I took it back and explained what it was doing. Mind you it was one of those "it's my truck, I can tell" type of situations where I knew I was being picky and a pain. They didn't argue or cause a headache, instead he got in the truck with me and took a ride to see exactly what it was doing and when. We took it back, he made a slight adjustment and was absolutely perfect afterwards . I'll take that kind of service over a big chain store any day. Evans is the only place I take my vehicles to for alignments, tires and state inspections. Each time has been fast, friendly and doesn't break the bank.

A couple months ago I purchased a new RAV4. I hadn't made the first payment when one evening a…read morepoor, terrified deer ran into the front side of it, damaging from the drivers quarter panel all the way back to the passenger's door. To make matters worse, I'd just returned from an out of state interview and had to leave for another the next day. During the repair process I would be in and out of town constantly. My insurance gave me the list of places to have my car repaired and I chose Caliber due to their outstanding reviews. Having been married for 14 years to a perfectionistic, professional body shop owner I dreaded this situation. I'd seen him deal with other body shop's work: misaligned body panels, poorly matched paint, paint not blended correctly, cheap parts, orange peel and metallic that didn't lay correctly. The thought of possibly haggling over poorly executed details, while flying around for job interviews, was exhausting. Thankfully, my experience throughout the process was professional and went above my expectations. There were texts on the progress of my car and invitations for questions. Cody was my official contact and he out did himself, but every contact I had with the people who work here was exceptional. They truly went out of their way to make a stressful time, stress free. I picked up the car yesterday. They again went way (!!) out of their way to help with my rental car. I was embarrassed to get so much help but incredibly grateful. The process of rental return, which could have taken over an hour, was shortened substantially. The car? Body lines were aligned, panel gaps even, metallic lay the correct direction, no obvious orange peel in the paint. A bit of missed overspray on a trim piece was buffed out without any hassle. Why do I mention this? Because it's easy to be good when you're perfect, but how a business and individual handles issues as they arise are the real tell of quality. I would, without a question, recommend this shop.

Came in for an estimate required by the insurance company. Was told it would take a half an hour…read more When you got there they said drop off the car and they would repair it. They did not want to give an estimate. They went straight to you got screwed point. I'm not going to use them. Not honest.

I visited the store on gum branch in Jacksonville today when i walked in in waited few minutes…read morebefore the actually spoke to me an when the gentleman did he said how can i help you old man, i am 62 yrs old an i am old compared to them but i really expected to be treated better thst that the actual service was performed was ok, in my day we treated people with respect an the customer was always first before carrying on conversations with other employees about things that not related to the tire & service business

The employees were friendly, polite, and quick with their service. Will be returning to this…read morespecific location again in the future.

These guys are great. I've never had a problem with them. They're courteous And they give great…read moreservice. The fast and reliable thanks, guys. I appreciate you For taking care of my car and getting me back on the road.

Chris always does the best work!! Doesn't make repairs that are not needed! Will continue to…read moredrive almost an hour to his shop.

Friendly, Fast and most importantly Honest. Tina and Allen were great from the get go…read more Other mechanics wanted to charge me an exorbitant amount of money not even being sure as to what was wrong. Allen's immediately found the problem and fixed it getting rid of a check engine light that two other garages couldn't diagnose. I couldn't recommend them any higher. If I could give them 10 stars I would.

Allen and his wife are great. I have had issues with finding an honest mechanic and I trust Allen…read moreto do anything with my vehicles that I don't personally do. Pricing is fair and services are great.

While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!