Baha and Chris are the best!! I have bought four vehicles from them in the last year and although there were a few issues that have come up Baha has promptly taken care of whatever needs to be fixed. read more

BEWARE - Unsafe vehicles, deceptive practices, and refusal to return refunded money This has been one of the most frustrating and deceptive experiences I've ever had with a car dealership. The general manager, Baha, repeatedly assured us during the purchase process that the extended warranty could be canceled at any time without issue. Based on that representation, we agreed to purchase it. We canceled almost immediately -- and were charged roughly $900. It has now been nearly 30 days since the funds were returned to the dealership, and we still have not received our refund. The warranty company has already confirmed that the funds were sent back to the dealership nearly a month ago. At this point, there is no excuse. The money is simply being withheld. Communication has been unacceptable: Baha promises specific call times and never follows through He responds to texts, sets expectations, and then disappears He repeatedly deflects responsibility onto staff We are constantly told "someone will call back," and no one does. We've also dealt with Leanne in the office, who has been equally unhelpful -- providing vague updates, running us in circles, and ultimately ignoring follow-ups. The front desk has no answers, no visibility, and no ability to help. To make matters worse, the vehicle itself was sold to us with improper tires that failed within the first 1,000 miles. Once again, we were given promises that the issue would be handled -- and once again, nothing was done. Same pattern: overpromise, disappear, repeat. At this point, it feels less like incompetence and more like a deliberate strategy: Say whatever is needed to close the deal Assure the customer everything will be handled Then avoid, delay, and ignore until the customer gives up - AKA STEAL FROM YOU We are still waiting on money that rightfully belongs to us, with zero transparency and no accountability. If you are considering doing business here, understand this: Once they have your money, getting anything resolved becomes a completely different experience, try getting a refund - Good luck. Proceed with extreme caution. read more

Lending Group Auto - Generic brand tires blown in less than 1k miles. - Auto Loan Providers Near Me - Sacramento, California

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Purchased a 2020 Tesla Model 3 AWD from Lending Group Auto (LGA) and the process from start to finish was very smooth. I was introduced to Halim, Jesse, & Taylor. The credit check and signing all the purchase and loan documents via docusign was super convenient. I'm pleasantly surprised with the excellent service because of the other reviews, but I'm grateful for this group for getting me into a "new" car for myself after buying so many other cars for my family. Thanks to LGA, Halim, Jesse, & Taylor! read more

Lending Group Auto - Tesla Model 3 AWD - Auto Loan Providers Near Me - Sacramento, California

I tried to buy a car here. When I tried to make a reasonable and sound offer, I was met with unprofessional and disrespectful behavior. When they thought they were closer to a deal, they suddenly started behaving more kindly and amicably. When I was ready to buy at their asking price, they kept adding thousands of dollars worth of additional charges, including a scammy charge of over $1000 for a catalytic converter sticker. This is the dumbest and most useless charge I have ever heard of. They refused to remove the bogus $1000 scam from the contract so I walked away. I've never had a worse experience with a dealership. They're disrespectful and look for every opportunity to pressure, slip in unnecessary and bogus charges. They're also just so difficult to communicate with. I interacted with Michelle as the frontline staff and I have zero complaints about her. She was very accommodating. My complaints are entirely about my interactions with management. I've never had such a difficult time trying to give $17000 to a business. I walked away as this business has lost all trust and confidence with me. read more

If I could give zero stars, I would. I bought a 2017 Land Rover Discovery from Auto Lending Group on July 6, 2025. During the short 15-minute test drive, the car seemed fine. No one disclosed any engine problems. Less than a month later (August 4), the vehicle broke down. I also purchased a full Vehicle Service Contract (VSC) based on what the manager (Halim) and salesperson (Taylor) told me: that it was bumper-to-bumper and I could take it anywhere for repairs, including Land Rover. That was a huge part of why I felt comfortable buying the car. Turns out, that was a lie. When the car broke down, I called the warranty company (Auto Assure), and they told me I couldn't take it "anywhere"--I had to go to Auto Lending Group's own shop due to a clause called a "tie-back." I never would've agreed to that. I called the dealership, and the finance manager Kris just doubled down and said I had to bring it in to them. I didn't trust them anymore and declined. After multiple calls and emails, I finally got permission in writing from the dealership to take the car to Land Rover. Land Rover diagnosed it the next day: over $16,200 in repairs needed. The car is basically unusable. Then, Auto Assure denied the claim anyway, saying the dealer never approved it--despite written approval. I called the VSC rep again (Terri), and he became aggressive, wouldn't share his full contact info, and refused to communicate in writing. So now I have: A car that cost $15,900 A repair bill of $16,200 A warranty that covers nothing A dealership that misled me from the start I've emailed Auto Lending Group demanding they take the car back and refund all money spent. I will not deal with them any other way going forward. This place cannot be trusted. Avoid at all costs. read more

Bought a car here. Listed at 13k After signing and driving away. 25k. My fault for not reading all 200 pages of documents but man. That's just crazy to be that slimy. Do not go here ever. read more

If I could give zero stars, I would. My aunt purchased a 2018 Honda Civic from Lending Group Auto in January 2025 that was advertised as a Civic Si. What she actually received was a beat-up Frankenstein car with higher mileage, serious safety issues, and a completely different trim than what I was promised. The ad said 64,883 miles -- the car had 69,086. It had frame damage, suspension issues, mismatched parts, and wasn't even the right model. When she brought this up, she was harrassed They rushed her through the paperwork using some shady digital platform (SafeDealsAI), didn't let her review anything, and took her $2,000 deposit before she even saw the full contract.They told her to email herself a copy of it. By the time she realized the final price was over $34,000 -- almost double what was advertised -- it was too late. The worst part? After my mom sent a formal demand letter, they relisted her car for sale before the deadline had passed -- while she was still making payments and had it in her possession. Then they marked it as "sold" just to make their paper trail look clean. This was all done behind her back. I've found multiple other people who've been scammed by this place the same way. This isn't just one bad sale -- it's a pattern. Avoid Lending Group Auto at all costs. I wouldn't wish this nightmare on anyone. (Posted on behalf of my aunt Shelli House who is currently seeking justice for a fraudulent car sale. This review reflects her direct experience.) read more

Horrible customer service. I called ahead of time before viewing the car and looked at the pictures and stated that the rims were in very bad shape. The sales person on the phone mentioned that they would get it fixed at their cost. When I got there and decided to purchase the car They told me because you're giving me such a great deal. They cannot fix the rims even though they told me they would I asked for a credit to take it off the price and they refused. I came from San Jose drove 2 1/2 hours to pick up the car. Three days later, the starter went out. And in addition to the tires were in poor shape and had very little tread left I wish I checked the tires prior, however regardless the promises that were not kept, poor customer service, and issues with the car made me give 1 star. Stay away. read more

Had a great experience with Aubrae and Baha at Lending Group Auto. A seamless experience with our trade in and very happy with our new vehicle. read more

I would like to give 0 star to this dealer becuase it definitely has no trust and business reputation. I set up the appointment on 4/6 to test driving a Ford Escape, the sales still called me to double confirm my appointment in that morning. However, after I drove 2 hrs from SF to Sacramento, another sales told me the car is not here and still in body shop. The manager( a korean guy) at that moment promised he could drop off the car to my home and I would be the first customer to check out the car once it was being fixed. However, i called couple times afterward to check whether the car is ready, the manager kept saying the car is still in maintenance and not ready yet untill the last call on 4/27, the sales told me that the car was sold and not available anymore. I feel myself like an idiot and being tricked by this unscrupulous merchants. read more

if I could give zero stars I would. This company completely scammed me out of $4000 by selling me a faulty vehicle that had a ton of mechanical issues. Then they the car when I refuse to pay them a payment. Called crying they hung up in my face. Do not and I repeat. Do not go to this company to purchase a vehicle. They are super unprofessional. They do not care about their customers. read more

Lending Group Auto - Not even 30 days later, the car broke down. Stopped in the middle of traffic - Auto Loan Providers Near Me - Sacramento, California

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I had a terrible experience buying my first car. They sell cars with mechanical problems. They're irresponsible. I've had my car for months. A month after I bought it, the temperature started to rise, and they still haven't provided a solution to fix it. They're irresponsible scammers. read more

I purchased an F150 platinum truck from Lenders Auto Group. My salesperson was Liz new to the business but great customer service and awareness of customer time. I also finalized the deal with Baha, who negotiated fairly and kept every commitment, And went the extra mile to deliver the vehicle halfway to the house as we live a 2 hours away. I will recommend Lenders Auto Group to all of my friends and family members. read more

Lending Group Auto - Auto Loan Providers Near Me - Sacramento, California

They are very helpful and knowledgeable about their cars on their lots!! Very nice people!!

I recently bought a 2020 Subaru WRX from lending auto group and my experience was great!! Thomas and Baja went above and beyond for me to make sure my car was in excellent condition before handing it over to me. Their customer service is top tier. Specifically Thomas for keeping me informed everyday and always being happy to help despite the million calls he was getting from me haha. Kindness goes a long way and I absolutely recommend this dealership to anybody who is looking to buy a used car. I am so happy that i decided to choose them and finally get my dream car read more

Lending Group Auto - Car in immaculate condition - Auto Loan Providers Near Me - Sacramento, California

Its the ending of 2024 and I must say that my 2014 Chevrolet Equinox was legit. They officially sold me a great vehicle. After every oil change I pour prolong in the engine. I also put b12 (fuel injector cleaner) in the gas tank when I'm close to empty every few months. And so far I have had no problems. read more

Great Dealership hands down in Sacramento. " Had a great experience with Lending Auto Group! The process was smooth, and the staff was friendly and professional. They went above and beyond to find the right vehicle for me at a great rate. Highly recommend!!!!! read more

I actually had a really good experience with Halim and Jesse. My advice is to always do your homework when you are about to buy a big investment like a car. Have an idea of what are your must-haves and would-like-to-haves and what are your deal-breakers. I found the perfect car I wanted here with the mileage that was acceptable for me. After researching the market price and making sure the car had everything I needed and some of the things I wanted, I scheduled a test drive. Then I went over everything I liked and didn't like about the car, because I knew my must-haves and would-like-to-haves very well. I had a price in my mind with a $1K wiggle room to give or take. Once we got to a price agreement, I signed the contract with a down payment AND the condition that I bring my own mechanic to look at the car before I committed to buying it. If you don't have your own mechanic, you can use a company like 'Lemon Squad'. Once I got the thumbs up from my mechanic, I came back with a cashier's check, paid the difference, and drove home in my newly purchased car. It was hassle-free and very smooth. Do your homework. Stay in control of the negotiations. Know what your limits are and be ready to walk away if you can not get your must-haves in place. Remember you always have options. Follow the rules of the carpenter - always measure twice and cut once. You'll always come out with the results you want if you do that. read more

Great service and friendly people to wrk with. Went over and beyond to make process simple. Thanks guys your the best this is our second purchase with company!! read more

I would prefer to give Zero. I went with my fiancée and she purchased a 2017 Land Rover Discovery from them on July 6th...and I almost purchased a truck from them in May, thank God I didn't. It has been a nightmare for my soon to be wife. I very clearly heard Halim tell us the warranty we were getting was bumper to bumper, and we could take it anywhere, even the Land Rover dealership if there was an issue. On August 4th it broke down in Traffic. She called the warranty company and the dealership, and they told her she has to go to the shop the dealership uses, run by a guy named Baha, who says yes he's heard of Auto Lending Group...but he is the OWNER! They lie and conceal and deceive at every turn. Do not go here. After getting the run around we were told to go ahead and get it diagnosed at Land Rover in Rocklin, where they found over $16,000 in needed repairs...fan clutch, motor mounts, oil leaking, coolant leaking, battery terminals, on and on, and on. And, the warranty company refuses to cover it at Land Rover, they want taken to Baha's shop...do the math here! Read the reviews. We were lied to, and my fiancée is distraught, suffering huge stress and financial loss and without a vehicle. Our only hope at this point is that our attorney will help us get the money refunded and return the car. read more

Had a great experience with my transaction here. Gave me a fair offer and got me in and out fast!

I've known these guys and done business with this dealership for years now... really great people. These guys are going to go out of their way to make sure you get the car that's the best fit for you, and the best deal you'll find! The customer service is great and they really care about their customers. They are straight forward, honest, professional and funny! I'd totally recommend them if you're looking for a great deal and a great experience. read more

Lending Group Auto - Auto Loan Providers Near Me - Sacramento, California

I bought a 2014 Chevy Camaro ss from this place back in April 2022 so it's been a few years already. So far I've had a few issues with the car that were present when I first purchased it. Brake pads were worn, disc brakes in the front needed replacing too. Front suspension was shot. Down the line my engine began leaking oil but seeing as this wasn't an apparent issue until I've serviced the vehicle a few times, am not gonna hold it against this place. Look my experience with them wasn't all that bad. I got the car, my terms were pretty lame but I accepted them so that's on me. My main complaint really is there was some issues with the car I feel they should have had fixed before it was sold to me. Again it's been a few years since so I honestly don't really care much anymore. Also the warranty situation. I'd avoid it at all costs. I tried having an oil leak fixed at my local Chevy dealership and for some reason the warranty company sent us a warranty coverage for a completely different vehicle so I unfortunately had to pay out of pocket to fix it. Look guys, it's a used car lot. Am not saying you should avoid this place cause it really isn't all bad, just maybe for the dealership guys, y'all can do better at making sure the cars are drivable with little to no issues. It's a used car so it's understandable something will break down the road but c'mon now. And to the buyers, bring a mechanic and inspect the rides. It's common sense at this point, if you're buying a used car do your research on what your buying. read more

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Baha and Paige helped my husband and I find the car of our dreams! We'd been on a very long search without success before we came to LGA. And we're so glad we did because we couldn't have been more pleased with our experience. They worked really hard to locate the car we wanted at the price point we were seeking. You won't find better service or more knowledgeable people anywhere! read more

Outstanding experience with Lending Auto Group! The team was incredibly friendly and efficient, making the car-buying process a breeze. Highly recommend for great service and a smooth purchase! read more

i recently bought a 2013 subaru brz from here. luis guided me and my family through the whole process and was very patient, all throughout the staff was friendly and helpful! i would definitely be recommending them to my friends and family! :) read more

We purchased a 2017 BMW and upon driving away from purchasing the engine light went on. We immediately called and salesman said they'd take care of it and to come back next morning. Upon returning they had their mechanic take a look and stated they couldn't find anything wrong and there was nothing they could. After getting upset they said they could have their mechanic take a look and see if they could find anything. We decided to take it to our mechanic which we have trust in. He found they put in the wrong type of oil filter and was not place properly. This repair was $200, we crossed our fingers but within three weeks the engine light came on again, we took back to our mechanic and they found an engine coolant problem paid $850 to repair. Then after two weeks of repair engine light came on again. We took vehicle to BMW dealer and they ran smoke through engine and showed us on video of where the crack was in the engine $300 charge. To repair this would be between 8-10,000 dollars. We ended up trading in vehicle at a $6000 loss to us plus repair costs of $1350. Run away from this place, mechanic told there was no way they didn't know about this problem. read more

If I could give 0 stars I would. PLEASE if you're looking for a sign this is it. DON'T COME HERE. Do not come here please save yourself, time, stress, and money. I was told by a friend to come here because I've been looking for a car. Little did she or I know that this is the absolute worst place to look. Unfortunately I bought a car here about three years ago & everytime that I have needed maintenance done it's been very, very, very, very, very, very, very, difficult. To start off Baha doesn't even answer his phone. I've waited weeks on end to even get a response on anything related to my car. If you call the store everything has to be related back to Baha so there's no point! You will be waiting days on end to get a response. Everyone in there has no clue what they're doing and you'll be sitting there forever to even have someone walk up to you. Also they're very unprofessional. One of the coworkers was talking to the other talking about sucking each others d***. ITS INSANE how unprofessional this place is. I've gotten my car fixed here over 5 times just to have to keep coming back again. They don't fix anything permanently. They half-ass everything and you'll be back here trying to get it fixed over and over again. I've given Baha a piece of my mind and ever since that he can't even look me in my face. I know you don't know me but please trust me on this. They don't care about their customers they just want their money. Before all of this chaos has happened with my car i've heard others come here to get cars and guess what... they have the same exact issues. They buy their car and have to come back 2 weeks two a month later, repeatedly to get something fixed. & guess what? HE DOESNT ANSWER. I've also had multiple friends give him a piece of their mind too and he brushes it off like he doesn't give a f***. I had to bring my car back there about a month ago and the loaner car wasn't even cleaned. There's kid socks and trash all under the seats and smelt like cigarettes. I proceeded to tell them before I came off the lot and they said there's nothing that they could do. & that's not even the worst. THE CAR HAD NO GAS IN IT. What do you think they said? "There's nothing we can do". Are you kidding me? Like if you want good reviews and good standings with customers you have to follow through until they're no longer have to be a customer. I can go on and on about this place but please trust me. I have no reason to lie and just want to save others. Do not come here. Please do not. There's so many other places you can go. & please read the reviews (like mine) before you think about going anywhere. If anyone knows what I can do to stop this company please let me know. I hope you read this all the way through so you could save yourself everything. Like I said l... I don't know how many times I have to say it but DON'T COME HERE. read more

Bad customer service and no one knows what they're doing. I was greeted by one person, then pawned onto someone else. I couldn't even test drive a vehicle they had on a vehicle display platform, unless I was serious about buying it. How do I know if I was serious about buying it if I haven't driven it yet??? They agreed to have my mechanic to check out the vehicle before I fill out any paperwork and was told to call the sales person today, which I did, and they were out today. Talked with someone else, they said to get something scheduled then call that second back to let them know and they'll have someone take the vehicle to my mechanic. I was able to get in touch with my mechanic and they scheduled a time; I called the dealership back and they said the second person wasn't available; I mentioned that if they want me to make a decision to buying the vehicle today, I need their help to figure out a way to get the vehicle to my mechanic. Speaking with the third person during this time, they couldn't really help me and didn't want to get involved because they had their own customers. They finally decided on the call to make try to make it work out. 5 minutes later I received a call back from this third person stating that I would have to pick up the vehicle and have one of their people go with me, which I was OK with. They said that I needed to scheduled a time for my mechanic, which I already said I had a time, they said "No you don't, you said they would need it for the rest of the day"; which is accurate, I repeated what the mechanic said because they do have other customers in front me and if they have issues with other people's cars, my appointment could be pushed back. The salesperson started arguing that they can't have someone wait for hours with me, however, I told the person that could happen. The person kept arguing with me saying then it's not an appointment that I set up and that I would have to call the mechanic again, I repeated myself 3 times that I have an appointment set. I guess this person never went to the mechanic with an appointment that got pushed back before? I don't want to deal with people or a company that has people not on the same page or knows how to deal with reality. No one can tell a mechanic to work in a specific timeframe, especially a dealership, this isn't reality. read more

I was very impressed with the professionalism of Liz and her Manager Baha.. We believe we got a fair deal ...They followed through with agreements made and stayed in communication with us.. We would recommend this dealership to friends and family. S.Romano read more

If there was a 0 stars option, that'd be my option. First of all this dealer is by far THE WORST in Sacramento! STAY AWAY from this business at all costs! Upon arrival Luis greeted us with disparity, very unprofessional! The whole time we were talking to this guy, he was on his phone texting and answering other clients calls while completely ignoring our presence and questions. Later on we talked to Michael who acted friendly until we requested to offer half of their money down option, after that point, we were ignored and our questions kept getting pushed back to the next day. Both are VERY UNPROFESSIONAL!! SCAMMERS! read more

UPDATE: 11/15/2022 I have been non stop reaching out to Baha and get no response back from him.. I contacted the BBB, and they filled their response with lies saying I am making threats, which is a lie. The warranty I purchased for $2k extra is not working. He told me a week ago that I would have a rental, and that it was approved yet I have called warranty several times and they said no they haven't approved anything. The whole motor is blown on the car, and as checked since Baha blamed me for "hot rodding" the vehicle to blow the engine, he wanted the mechanic to check the computer rpm's when the motor blew, and as they checked it now they are saying to the BBB WE ARE MAKING THREATS WHICH IS LIES! And are saying that they upgraded my warranty more lies & they want me to remove my reviews which I will not be doing . Thanks . When I have my money back , a rental, or my car fixed I will gladly remove them until then I won't be . Horrible company if you want a car that is going to break down on you a few weeks later go here! Day I purchased ac didn't work! A week later I got broke down on the freeway with my 2 children in the car with me 2 hours away from home on my way to my father in laws memorial service! We couldn't make it cuz the piece of junk they sold me broke down! Had to buy a battery to get it back, and they replaced the alternator. Now as of 2 days ago, the whole engine is blown on it and Baha wanted accuse us saying we "hot rodded the car" he speaks over you and has 0 customer service skills. I had my aunt come in and he didn't like the fact she wouldn't let him speak over her and flipped out and threatened to have his German Shepard bite her! Then he turns around says he's going to give me a loaner, I sign for it, and then he comes and tells me he's not giving me a loaner even though it is supposed to be covered under warranty! All their reviews on here that are good are from their employees! I have contacted everyone, if you deal with it in the first month reach out so I can give you some resources. Don't go to this company or you'll be paying more to fix the car you baught . Their promises of giving me a good running vehicle are FALSE! And I have everything in writing each time something went wrong with the car! I should have known when I originally came to get the charger and went to test drive it and it wouldn't start! read more

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Kurt Wilson was the best. Very friendly and helpful. The whole buying process was made easy going through this company. Very pleased and happy with our purchase. read more

Lending Group Auto - Auto Loan Providers Near Me - Sacramento, California

We went to look at a vehicle. We found one that we liked, and made an offer. It wasn't excepted at that time. The following day, we received a call from Madina stating that they were willing to work with us and our budget. Working with Madina was exceptional. Madina is very friendly and is willing to go above and beyond. She exceeded our expectations. Bottom line...we drove off the lot with the vehicle we chose at a fair price, and a pleasant experience. If you go to this lot, be sure to ask for Madina. She has great customer service. read more

I had an amazing experience purchasing my 2012 wrx sti Thomas and Cecilia made my experience super streamlined I had a pre approval and was out with an hour of the application can't say enough good things about these guys! read more

Purchased 2016 Suburban of course used initially car felt good looks good drive ok was aware of the problems 6l80 transmission have just did not expect it to have issues 3 days after purchase was burnt the vacuum pump needed to be changed (recall yes was only for 2000 miles ) yes BAHA HAD IT FIXED yes thank you for the repairs that should have been completed well before it being put out for sale the lack of communication when calling in being hung up on and putting on hold for long time then being told no one was able to help very disappointing and no matter that the vehicle was fixed so far you don't argu with customers for what I was told I was harassing them by calling and texting well answer the phone and reply to text to inform and maybe you would not felt that way communication is important after you buy a 22,000 car and is in the shop for 4 weeks plenty of unanswered texts to back up what I say here and the warranty no good not worth the buy my recommendations is not to buy here if you do be sure to have your own shop check it again read more

Like to thank Abraham & Ben for the great Deal on our 2014 Ford Explorer ! Evie is so Happy with her Xmas present and runs & drives great as we live in Arnold,Ca. And Needed a 4x4 and gave us what we wanted on our trade in too ! Thank You Ray & Evelyn Evans read more

My friend works at this location. Went there looking for a truck. Unfortunately Leo wasn't in but his colleague Garrett was super helpful. Turns out I couldn't quite qualify for a truck but thanks to Ryan's help we found a vehicle that I did qualify for. These guys are great and make things happen for you and do their best to make sure you leave satisfied read more

Lending Group Auto - 2016 Chevy equinox - Auto Loan Providers Near Me - Sacramento, California

I purchased my Silverado from Lending Group Auto. Luis went on a test ride with me and referred me to another associate to talk about numbers. It seemed the payment was going to be higher than I wanted, so I told Luis never mind I would just come in at a later time with a bigger downpayment. Luis was understanding and did not try to push me into anything, and I love that. Baha overheard and told me to give him a minute and asked me if I was willing to let him try something and if the numbers worked then if I would be willing to consider it. I told him I wanted the truck and yes of course if he could make it work I would. Baha was able to make it happen for me, and I left with the truck I wanted. Baha also helped me with referrals for aftermarket additions I was interested in told me not to hesitate to call if I need anything. They were very polite and helpful, and I had a great experience. read more

Thankful for this YELP site and so glad that i did not purchase a vehicle from them after reading these reviews. I had an appointment for a "pre purchase inspection" and 2 hours before the inspection, i received a text that the vehicle had just been sold. I informed them that they displayed HORRIBLE customer service and that i would never consider buying from them again. Buyer beware !!! Very unprofessional all around! read more