I just finished working with Anthony Assi on a refi of our two properties. I first spoke with Anthony after spending 4+ months working with our current mortgage company to refi one of our properties. It was a nightmare! We have excellent credit and it should have been quick and easy (that is what they told me). They made us submit and resubmit the same documents again and again. We have never had a single late payment. The ridiculousness continued on with them telling me again and again that whatever document I was submitting or re-submitting would be the last. Again, after 4+ months, we received a denial of the loan stating incomplete file information. When I called to find out what it was, they stated my husband's work had filled out a form incorrectly and no one bothered to tell us this so we could take care of it. Needless to say, I was furious with Rushmore, but was told I could restart the process if I wanted because there was no reason for the denial. Suffice to say, I decided to go another route. The reason for the long explanation of what happened to me is because when I first spoke with Anthony, I really wasn't incredibly pleasant and was very skeptical as to what he could do for us. He got some information from me and said it all looked good and felt we could do this and have funding in three weeks. I believe I said, "I'll believe it when I see it and don't expect me to be nice!". He laughed and just said to give him a chance to prove what he was saying was true. Hesitantly, I began the process. We discussed what route would be better financially for us and opted to combine our two properties into one mortgage for a lower rate. They requested the necessary documents from me (only one time each) and stayed in touch with me on where we were in the process. There were never any surprises and things went very smoothly. I must admit, I still remained skeptical, but almost 3 weeks to the day, I received my check!!! I am still in disbelief after the nightmare I had just experienced. Anthony was amazing to work with and remained pleasant and professional even with my less than stellar attitude. I am so thankful that I worked with him. We got a better interest rate and combining our properties is also going to save us more money in the long run. I don't anticipate any refinancing in the near future, but when and if we do, I will certainly contact Anthony and have him take excellent care of us once again. The entire team of people we worked with were great!! I am so pleased with the level of service and follow through. I will absolutely recommend them to any one I come across who is in need of these services. read more

Please consider our experience if you are considering working with LenderFi. Our involvement with this company was frustrating, time consuming, emotionally exhausting, misleading, and resulted in our missing out on interest rates that are no longer available. We opened a file to refinance our home through LenderFi in September 2016, and submitted all required documents and signatures within 24 hours. By the time our 30-day rate lock ended, they had still not obtained an appraisal for our home. More importantly, both Tom Skouros, our loan originator, and Edwin Eshaghian, sales manager, simply ceased corresponding with us. These are the details: 2 weeks after our loan origination, we emailed Tom Skouros, concerned we had not yet been contacted by an appraisal company. 5 days later Tom emailed to let us know the appraisal company had cancelled his order. We learned the appraisal company had actually cancelled the order 10 days earlier. We also learned that despite our having forewarned Tom that the going rate for an appraisal in our area is $800-$1200, he had ordered an appraisal for $500. We then emailed Tom and left phone messages, offering to pay a higher appraisal fee. He never replied. Several days later, frustrated Tom had not responded to our inquiries, we contacted Edwin Eshaghian, a LenderFi sales manager. Edwin seemed shocked, and said "that is no way for a representative of a 5-star company to deal with clients". He requested our permission to offer up to $2000 to obtain an appraisal. That fee is definitely on the high side, but the clock was ticking, so we gave our consent. That conversation was the last time we heard from Edwin. Five days later, we tried contacting him by email and left phone messages, but he never responded to our inquiries. We can only conclude that when LenderFi representatives are not able to live up to their promises, they simply cease all communication with the client. Seems to be the LenderFi modus operandi. That was certainly our experience with each of the representatives with whom we worked. Last week we emailed Tom Skouros and Edwin Eshaghian, requesting they close our refinance file. Not surprisingly, we received no response. read more

Rich & Leslie H. Hiawassee GA Thanks to Richard Ortiz and Cheri Stephans for a great experience with LenderFi. Our package was a little out of the ordinary but Richard listened carefully during our initial conversation. He asked the right questions, understood our situation and got LenderFi's CEO involved right away which saved a bunch of time overall. Ryan S. took our preliminary info gathered by Richard, asked a few more questions, quickly sized up our needs and told us of a product he had been working on to help folks just like us. After this initial review period, Richard put us in the very capable hands of Cheri Stephans. She took over the process and guided us through gathering of all the rest of the required documentation. Richard stayed in touch and followed the process all the way through. Together, Cheri and Richard were able to answer every question we had. Not only were both of them pleasant, they actually took an interest in us and showed their truly caring personalities. I know there were others in the back office but all in all, this TEAM was able to get us qualified for a special program that suited our needs perfectly. The market crash of 2007-08 left a lot of good folks hanging on for dear life. Many like us have fought hard to stay in the game. LenderFi obviously knows this and has developed products designed to help those of us with more complicated structures. Congratulations to Ryan S. for thinking outside of the box. He not only has the vision to work with investors to create such programs but he is also accessible to his staff and leads by example. He works right with them (and the customer when required) to make sure they can capture this type of business along with the more routine packages. Bottom line... Y'all help people. Sure - there's rules to follow. There always are. However, I have nothing but good things to say about the way we were handled. Keep up the good - great work. We will look forward to working with you up the road as our loan matures. AND, we certainly have no problem referring LenderFi to others in our network. Thanks! Rich & Leslie H. Hiawassee GA read more

There actually five lenders that I have tried applying for my REFI and there was only one that stood out from the rest, Lenderfi. I told Ryan Scholer about it and he explained it to me why. It's their outstanding customer service that partly made me decide so quickly. I felt so good talking to him, he was so courteous and respectful. I just talked to him and the team once but they made me feel so important as if they knew me all along. That's absolutely amazing, right? It doesn't only end there, it was also the rates and the savings that I got from the loan that I applied for made me so quick to jump on them instead of the others I also talked to. There were a variety of products under their REFI loan, and I went down to the 2 best for me - Fixed Rate and Hybrid ARM. Since the latter was the more flexible one, so that's what I got. Ryan helped me from the very start until I got my requested loan approvedd. Well, I will be honesst, at first I didn't like it. But they showed me that they are the best in the business. Everything went well and my complaint was all gone! Here are some information about the options I was presented to but you can just visit their website for the complete list and explanations so you will understand better in case you are like me, looking for the best deal. - 30-Year Fixed Rate Mortgage - Fifteen-Year Fixed Rate Mortgage -Hybrid ARM (3/1 ARM, 5/1 ARM, 7/1 ARM) - Adjustable Rate Mortgages (ARM) Overall, I was glad how thEy carried me through the loan process. They were really good at what they do, and they are a taem of good people. The great contribution to their success as a company is the people that surround it. Thanks a lot Ryan and your team! - Anthony, William, Mike.... and the entire Customer service people. read more

I began my HARP refinance with a well known mortgage company thinking they would provide me the best rate. The other company was stalling on my loan and really had not done anything after 30 days of working with them. I started searching for a different mortgage servicer and found Lenderfi.com. They were advertising rates that were significantly lower than the other company I was working with. I decided to go with Lenderfi.com. IT WAS THE BEST DECISION I EVER MADE!!! I saved a LOT OF MONEY by going with lenderfi.com rather than that other company I was originally working with. The loan officer with the other company told me that there was no way Lenderfi.com was going to be able to give me the rate they were offering me and that Lenderfi.com was probably going to end up doing a bait and switch on me at closing. It didn't happen and Lenderfi.com gave me everything they promised when I decided to work with them. I received a loan with a rate that was 3/4 percent lower than what the other company was offering. AND the best part was that I did not have to pay any points to get the better rate. Lenderfi.com's closing costs were also significantly lower than the other company. Lenderfi.com also required less cash to close than the other company. My loan officer with Lenderfi.com was Samantha Vasquez. She was great, knowledgeable, punctual, and was as dedicated to closing this loan as quickly as possible as I was. My loan closed in a little over 45 days and would have probably closed within 30 days had I not been required to obtain a subordination approval from the servicer of my second loan. I would recommend Lenderfi.com to everyone. I think you are making a COSTLY MISTAKE by not choosing to work with Lenderfi.com. read more

I've now worked with LenderFi twice over the past six years. In both cases, my overall experience was extremely favorable. My first experience was a mortgage refi back in 2013. The team at LenderFi was extremely knowledgeable and they were on top of everything and my refi was closed very quickly, on time and without any issues. I recently just used LenderFi again to complete a new home mortgage for my new primary residence in Ft. Lauderdale. Ryan and the entire team were great thru the entire process. With everyone at LenderFi that I interacted with, I had a excellent experience. LenderFi utilizes technology to make the entire mortgage application process, document submission, and rate lock process very easy and transparent. Please note that the mortgage application and approval process is a two-way street and any applicant must be on top of timely submission of documentation and any requested underwriting support materials and documentation in order to qualify and to lock in a new mortgage. The team is excellent, but the applicant must do his/her/their part by submitting all documents in a timely manner and staying on top of any requests from underwriting. This makes the entire process go smoothly and on schedule. I don't hesitate to recommend LenderFi to family and friends. They are a top notch organization and I've had excellent overall experience using LenderFi for both a refi as well as a new mortgage. They rock!! read more

I contacted LenderFI trying to refinance my home loan to a lower intereset rate, monthly payment, payment schedule, etc. I was not looking for any funds back from my equity at all. Went through the entire process of getting every and all documents that they asked for (sometimes over - and over again). Then waited 2 weeks and had no contact. Loan went into suspension but they never notified me. I had to keep contacting them to find out what the status of the loan was. Called again and they wanted more clarification of my taxes --- even though I sent them my taxes and signed the waiver to get the (exact) same tax forms back from the government. They had very poor contact/communication skills overall. My credit score is excellent across all three credit agencies (not a single late mortgage payment ever), I pay my bills on time and have student loans. After 5 weeks of going through all of this - I was declined. The response was that my debt ratio was too high but NEVER provided clarification on why nor offered any type of options to rectify the situation. One would think that trying to reduce your debt by refinancing a home loan is a responsible act on your part but apparently they don't think so. Their loss. FYI --- LenderFi goes directly to Fannie Mae and Freddy Mac (a.k.a. the U.S. Government) for their funding. read more

I had the pleasure of having Edwin Eshaghian and his team help me refinance my home. I was paying a PMI, I really wanted to get rid of and trying to lower my interest rate. I went to Lending Tree and put in my info and the next day my phone blew up (not literally). I had people calling for three days. I had narrowed it down, and ultimately Edwin stood out from the rest. He was honest and strait forward, if he could help me, he would and if he couldn't, he wouldn't waste my time. He was on task from day one. Everything was over the phone and through their website. I never had to go and schedule an appointment with anyone. Although I wish I could have met him in person to physically shake his hand. It was fast, easy, and most of all hassle free! I tried to get this refinance done a couple of other times with my original bank and with Bank of Agony. I gave up with those other two. That is why I was so happy with the way this whole process played out. Smooth! I was really surprised on how nice and easy it all went. My Interest is at a lower rate, no more PMI, Lower monthly payment. I am saving about $400 a month. Plus a little extra $$$ I got, as I got some cash out for some much needed home improvements. Thank you Edwin. I hope this helps anyone who was on the fence about these guys. I'm all smiles! read more

Funny how Edwin had his friends post "positive" comments about his service. Perhaps he treats others differently, I know what my experience was like. I was contacted by a Loan Officer named Edwin, he said he was new there and was trying to generate business and leads of his own to take with him- not sure what this guys deal is or how this company is structured, but he was trying to get me to fund a loan outside of Lenderfi. I felt very uncomfortable with his suggestion and I asked to speak to his supervisor, he said "I own this (insert foul word here) place, you got who you need on the line". I doubted he was the owner and after a quick Google search and reading about Lenderfi, turns out a fellow named Ryan is the owner, and from other reviews is a pretty stand up guy. Once I asked for a supervisor, it was world war 3, I have never heard someone curse so much at a potential customer I was in shock. I'm not to sure Ryan is aware of the actions of one of his Loan Officers, but the lack of professionalism and wanting to originate my loan outside of the company behind the owners back is not good business in my book. Ryan if you read these and are out there- this Edwin fellow is not good for business, I will be contacting the Real Estate board to report him for illegal practices. -Thomas Reed read more

I had a great experience refinancing with Lenderfi! Their team was efficient, professional, and responsive in their communication. Nobody on their team gave me any pressure or had me jump through unnecessary hoops. I shopped around quite a bit and found their rates and fees to both be the best to be found. Their combination of low rate, low fee and lender credit made them the clear winner for me. The rate, fees and lender credits that I initially saw on their website, what I talked to them about, what I rate locked with and what I ended up with were virtually all the same. The only real changes were my own estimates of the insurance and taxes differing a bit from what they really are along with the amount of cash I wanted to close with. Those were changes that came on my end and not theirs. The lender credit I was quoted never changed throughout the process making my loan virtually fee free. There were zero surprises with them. Every financial document I needed for review was readily available electronically and I simply upload them into their system. The whole process was very easy. Having busy work schedules and a 1-year-old and a 4-year-old made having the notary come to our house super convenient. Thanks! read more

I am a retired first responder, therefore my pension can only go so far which brings me to my mortgage. I was in a bit of a crunch I needed to refinance soon or I would be heading to what I call the danger zone. I inquired with a few mortgage lenders- even the one that begins with a Q!! :) and boy did I get the runaround, many made promises only to find out there was a CATCH with their big deal. I luckily discovered LenderFi which was top rated by Credit Karma. I contacted LenderFi and spoke with the owner Ryan. Within the first few minutes of speaking with Ryan I knew I ran into an honest and true professional. Ryan was so sure in what he was doing he had no problem of giving me a binding contract that said exactly what he had promised. He was up front what he could or couldn't do. He did not care if I had to ask him the same questions more than once. If he was not available his team was right on it. He runs a well organized business. Not once did I feel I was being put on the back burner. Being a retired first responder efficiency is everything!! Ryan closed the deal in lightning speed, saving me two months before I had to pay my new mortgage. Thanks Ryan! I highly recommend LenderFi! read more

Thanks to LenderFi for the best service and easiest loan application. First I would like to thank you very much for your support in handling the whole loan process smoothly. One thing what I observed with you was, your patience and timely response from your end, and this made me to go for LenderFi, also I am Happy with documentation process. It was a good experience with you in this whole process. If at all anybody interested to avail loan, I will refer LenderFi Once again. Thank you very much for your kind support and for the strain less process. It's a very nice platform and it is a good experience of applying for loans. It was a great experience to compare the executives and they are very much supportive as well. Guys of LenderFi are Very helpful and professional services!!! Last month I went to the LenderFi for the help of loan application, it was a wonderful experience dealing with LenderFi. This loan helps me tremendously. It is highly recommended for clean cut and professional Great Service to anyone. read more

Recently I was contacted by Lenderfi because I wanted to refi one of current mortgages. The first guy I talked to was James, he seemed like a pretty good guy- didn't talk to him long enough to see if he was anything like the next guy, he transferred me to Edwin who is the Loan Officer over there at this company. If you are trying to get someone's business, you are not going to be rude and treat your customers like they are worthless to you. Because of this guy, I don't want to have anything to do with this company- I would advise you of the same. He thinks he's on mute when he's talking trash about you to the other employees sitting in the room, this is bad business and I will take my mortgage needs elsewhere. Very disappointed in the service with this company and the way I was treated, I also had more than one mortgage I wanted to refi, however after hearing this guy ramble on about nonsense for 10 minutes, I ended the call and immediately made up my mind that I would not go with them. read more

For those that are refinancing, I strongly suggest working with Lenderfi to see what they can offer you. For me, they offered the lowest rate, the lowest costs, and great service from start to finish. They were also the only lender that was really willing to offer me a competitive rate without offering "ok" (bad) terms at first and waiting to see what other offers I got so they could later promise to "beat" those. This transparency saved me a lot of time and confusion - I was looking for a great deal but didn't have time to bargain back and forth for weeks with some of the other lenders. Turns out their first offer was really great as well - best of both worlds! Lastly, they are small and definitely less "turbo-tax" like than quicken (who I was with before), but this was actually easier for me because of simplicity of the online upload portal (no struggle to access and locate different upload) and the really impressive responsiveness of the team that walked me thru the process. read more

I haven't had any place I could call home for such a long long time. I badly needed a place of my own so I could do what I want, anytime I want. I don't have much money and so I thought of having some loan that I could afford paying back. Google helped me a lot but it displays so many on the list and I was fortunate to click the 5th one on the search results. It was Lenderfi. I don't understand the terms about loan or lending but I tell you, I did understand everything after talking to their customer service who I could say was Superb! I never felt any uneasiness throughout the entire conversation. I never thought that at my age, I would still be able to experience such an accommodating customer service in my life 'cause most of them are rude especially if you have a lot of questions or you don't understand what they're saying. But my experience with Lenderfi, my impression on customer service has changed tremendously! I will not just recommend Lenderfi, I will promote them! :) read more

Ryan was so professional, straighforward, transparent, responsive, and the real deal in this type of business. I had the refinance and he personally assisted me with my application. I never regreted having business with him 'cause I personally witnessed how good they are. I have two neighbors who recommended them to me and I saw it with my own eyes how easily they got their mortgage loan applications approved in a short period of time. THe rates were amazing and real, plus I had some savings that I really did not expect anymore, but I' was glad I had it. It saved me time and money, plus I had the experience that I didn't experience with their competitors I tried applying last year. I feel great because I don't have any stress at all. It was a great relief having them do the job for me. I already started telling my relatives about them. They are the real deal, no doubt about it. read more

Ryan was so professional, straighforward, transparent, responsive, and the real deal in this type of business. I had the refinance and he personally assisted me with my application. I never regreted having business with him 'cause I personally witnessed how good they are. I have two neighbors who recommended them to me and I saw it with my own eyes how easily they got their mortgage loan applications approved in a short period of time. THe rates were amazing and real, plus I had some savings that I really did not expect anymore, but I' was glad I had it. It saved me time and money, plus I had the experience that I didn't experience with their competitors I tried applying last year. I feel great because I don't have any stress at all. It was a great relief having them do the job for me. I already started telling my relatives about them. They are the real deal, no doubt about it. read more

We worked with LenderFi to buy our home and I couldn't be happier with the process! I primarily worked with David Ghafarshad and he was excellent. I called around to get quotes from several different companies, and when I spoke with David over the phone his knowledge of the process, responsiveness, and of course LenderFi's excellent rates all made the decision to choose LenderFi easy. He was on top of the entire process and called me immediately when he had new information. At one point in the process, we had a scare that we wouldn't be able to close because of a new job, but David worked hard to get everything in place so that it all worked out. For anyone searching for a mortgage company, I would suggest LenderFi, and specifically David, as an excellent choice! Of course, do your due diligence, but I'm guessing that you'll find, as I did, that LenderFi can't be beat! read more

Yesterday, I was looking over the net for loan assistance 'cause I needed some hand for the house that I've been dreaming of to have. It's really not that huge but I wanna have my own and colorful house and I can say my home. So, I called my friend Lucille and she told me that she did try Lenderfi and she recommended it to me. To cut it short, I browsed around Yelp and I saw LenderFi, I thought it's promising... well my friend was absolutely right, their customer service was the best that I have ever experienced so far. I felt so important and they're sooooo accommodating, we've not even started discussing about the main stuff. There you go, my requested loan is already being processed. Oh my! I'm so happy, I don't think I could contain this happiness, I'm so elated! read more