STAY FAR AWAY! Took in a car with 87k miles with no engine problems and after they worked on it,…read moreit needs a new engine!! We had been customers here for decades for tires. In May we took a car in for tires and had an oil change done. They had to order the air filter so sent our son home to come back later for it. As soon as he left the shop the check engine light came on. Called them and went back. Tech said they forgot to put the old air filter in so he should be fine now. We have had problems since and ultimately it was determined that we need a new engine. Manley is stating that there is NO way they did not put the filter in; they don't make mistakes like that and they have no idea why their employee would have said that but talked to him. The camera footage was already destroyed so they can't show us it was put in either. Had an employee say they were busy and that's when mistakes get made but the owner assures us it didn't happen and as long as that's what he says then it's our problem. Interesting when you read all the errors they make and how they have never filed with the BBB. The owner told us incorrect information regarding his insurance company and then dropped communication. He did file a claim with his insurance, but as long as he stands by it not being their fault then insurance is useless. Had car towed to another shop and video footage shows gouging in the cylinder. I'm not a mechanic but what I have learned is that debris can cause gouging and debris can get in an engine from an air filter being left out so if a car goes in with no issues as confirmed by their diagnostics but leaves with engine problems it seems VERY likely something happened during that service appointment. It seems much less likely that an engine that was fine, had 87k miles just broke down within a couple of miles of leaving their shop coincidentally like the owner is telling us. Absolutely horrible to work with!!

Honest and friendly make an appointment because they are always busy it's a good sign for great…read morecustomer service

On our trip from Montana to Connecticut, we ran into some major radiator trouble that would have…read moreleft us stranded in Sioux Falls with a fully loaded trailer and overheating dog. We called SWT and Tabor helped us out tremendously. He got us in the morning we called, diagnosed the issues with our vehicle, and got us up and running again. He did so with the help of a mechanic (I think his name is Jesse) and had the job done in less than 3 hours. We are so grateful for their help! I would absolutely recommend SWT to anyone that wants their vehicle repaired and who appreciates fantastic customer service. Thanks guys! You're the best.

Went and had a starter replacement done. Work was done for agreed price and done on time. I would…read moreuse this business again.

I was concerned with some handling issues during a cross country ride on my C-14 Concours. Jason,…read moreservice manager, understood I was not in a position to "take a number and wait" and quickly assessed things. After a test ride and inspection he showed me what the issue was and assured me repairs and a tire replacement could wait until I made my way back to California.

Overall I am disappointed in the service I received. I had Glen's put new tires on my CBR600RR, as…read morewell as install a new cam chain tensioner. I supplied the parts myself. While they did install both items, after doing so they did not call me. I called to see if they were finished and they already had, but did not contact me. When I picked up my bike the tip of my key was bent, to the extent that it did not fit into my cylinder correctly. I did not notice this until I got home as my key was already in the cylinder when I got it. Upon further inspection when I got home, my chain was far too tight, and had only approximately half an inch of slack at the loosest point. In the area where they installed my cam chain tensioner, there were many scratches around the area, presumably from them removing the old one (it is a tight area to work in). In conclusion I wish I had a more pleasurable experience, but I will likely be taking my business elsewhere in the future.

Brought my 1955 Bel Air with 2-speed Powerglide to them after having trouble shifting into reverse…read more Since their website lists that particular transmission, and not many others are willing to even touch it, I delivered to them to take a look. The cause was found, simple fix for them, and I drove the car off the lot and travelled 50 miles back home. The transmission never missed a beat and shifted smoothly all the way. I have more put on an additional 200 miles. If you have a classic car and having issues, this is the place to take it. I would recommend to the company to start using paper floor mats to keep the interior carpet clean from oily work boots.

Had the control module go out on my transmission while traveling through with my wife, young kids…read moreand our trailer. First shop we went to told us we needed a whole new transmission. Took it to Jay's for a second opinion. They figured out the issue, got the problem fixed first thing the next morning and had us on the road by 10 am only a day behind schedule. Amazing customer service, great pricing, would 100% recommend.

Mark was easy to deal with and was very fair and honest. I would gladly purchase another unit from…read morehim when the time comes. The KZ quality and workmanship is superior to other campers we have had in the past. My wife and I highly recommend Southwest. Gene and Karol R. Winona, MN

Took my car in to have a fender pulled out and my bumper repainted. I was told the fender would be…read morereplaced and repainted, which was fine. Later, the shop called saying the car was ready and the total was $1,500. That's when I found out they also replaced the bumper -- even though it wasn't damaged and only needed paint. At no point did they call to discuss ordering a new bumper or explain why it was necessary. When I questioned the unexpected cost and lack of communication, the guy laughed and told me I should've gone somewhere else for a quote. Overall, the price was unreasonable, the communication was nonexistent, and the attitude was unprofessional. I wouldn't recommend this place.

The only place my entire family takes their body work. Highest quality work, never any issues.read more

We had a DEF System problem come up on our Dodge 3500 while traveling with our RV and called around…read moreto see who could get us in to look at it . Wirtjes worked us in, even though they had a few other jobs on the schedule and they allowed us to drop our trailer on the side of their building while the truck was in the shop. Turns out, due to a Cummins issue, they couldn't service our vehicle, it has to be worked on at a Dodge dealership. But their professionalism and service to the customer comes shining through, even when they don't get the job. They let us stay the night in our trailer, allowed us to plug into 110 to keep our batteries charged, and even offered their bathroom so we didn't have to use up our resources. They have a small town feel to their business that is unexpected these days, but so welcomed by the customer. This business is top notch and highly recommended by us if you have work needed on your vehicles!

I called about getting my car fixed and also cleaned and did a very good job! Excellent service and…read morewere very well priced and quality was outstanding!