I'd like to start by saying that the actual veterinarians here are all amazing, and I've never had…read morean issue with a single doctor. I've been bringing my two dogs to this clinic for about four years now, and until recently, I've always had a positive experience. My dog was prescribed medication on Friday. By that night, she began having a severe reaction - constant vomiting and diarrhea every 30 minutes. She finally started feeling better by Monday morning. I called Main St first thing (at 7:30 a.m.) on Monday and explained the situation to the front desk. I told them that my dog was now stable but that I wanted to speak with the prescribing doctor about an alternative medication, which we had already discussed at my appointment. The front desk insisted that I had to make a new appointment. I explained that due to my wife's and my work schedules, we couldn't make the only appointment time offered. I asked if we could be seen the following day or if the doctor could give me a call back. The front desk was rude and told me they didn't have any appointments. Front desk told me I'd need to find another vet with availability. This really upset me, and I told them that if I had to go to another vet, I'd be transferring permanently. The front desk didn't seem to care. I ended up scheduling with another vet the next day and called back shortly after to request my dog's records. When I asked to have them transferred, the front desk hung up on me. This was absolutely unacceptable and a clear example of terrible customer service by the front desk on 11/3/25. I will not be returning due to how I was treated -- though I want to make it clear that the veterinarians themselves have always been excellent.

Just sharing some gratitude for a business/service that our family has had very positive…read moreexperiences with: Main Street Small Animal Hospital is going above and beyond for our California community this week by accepting and transporting much-needed donations and supplies to the Pasadena Humane Society, which is helping over 300 animals displaced, injured, traumatized, and/or lost in the devastating fires taking place in LA County. We've had such good experiences with our pets in their care, and I am incredibly appreciative that they are such committed CA citizens/are giving our community a way to help. This is walking the walk. More here- I have no affiliation, but want to get the word out if other folks are wanting to help. https://m.facebook.com/story.php?story_fbid=pfbid02wyfMYfRJTYtmHLcwiZbCyLPuCPps9RdFcufHL9BDWApCBemH7GZaHjAzuw1bvSLml&id=100063470594107&mibextid=wwXIfr

Doctor Swan is wonderful with my little old pup! They have always gotten him in and in a reasonable…read moretime to see doctor Swan.

This was my third time at this pet hospital, and I really appreciate the service that they provide…read more They're very accommodating, knowledgeable and it's clear they genuinely care about the animals. Fern and Dr. Swan are fantastic and I am really grateful to have this vet.

Needed my two fur babies groomed asap and I was able to get an appointment the next day! The…read moreprevious groomer last minute cancelled so I was very happy and thankful to get an appointment that quick. It was our first time here and I spoke with the owner and she understood what I wanted. She is very friendly and I felt at ease leaving my fur babies here. When I picked them up they were super clean and smelled good and their haircuts were what I had asked for. The other employees were very nice too. We'll definitely be back!

Judy genuinely cares about the animals that she grooms, and it shows! They do an excellent job,…read moreand my little chihuahuas have both enjoyed their visits! Highly recommended!!

I've taken my large black lab to Dr. Minor for 7 years and had a wonderful experience throughout…read morethe life of my dog, Henry. Dr. Minor has always been professional, thorough, giving, and caring. I highly recommend Dr. Minor and his staff to anyone considering vet care. Over the years, Dr. Minor treated my dog for many issues from cutting his foot and getting staples, to diagnosing benign tumors, to treating a cancerous tumor in his twilight years. Dr. Minor was also incredibly supportive and helpful in my dog's end of life care. I can't speak highly enough about my experience at this clinic and am continually grateful for the loving care providing to my dear dog companion.

Had our first appointment yesterday to get our little puppy examined. Creekside Veterinary Hospital…read moreis a wonderful facility with a great Vet and staff. Friendly and professional with a warm and inviting office. Couldn't have been any nicer and accommodating. We're glad to have that facility and personnel taking care of our little fur baby.

Wonderful selection and the staff is very knowledgeable and friendly!…read more We love the oatmeal shampoo they sell for dogs! It smells amazing and helps our dogs with allergy season!!

Favorite place to shop for all my animals at home! They have everything from dog toys to alfalfa!read more

this is my go to place for my pugs dog food. for me its the staff who are always so very helpful,…read morefriendly and courteous. always a good experience.

went to the tractor supply in Paso Robles last night , which I've been a customer for over 6 years,…read moreto buy a 3 string bale to feed my animals . The manager named Leslie. Said he would not load or even get a bale out of the trailer for me to load myself because he was to busy loading a trailer. So I left pissed , when I drove around the back. The trailer was loaded already. He was strapping it down only tuus made me angry to say the least Ever since this new management team has come in , this store has been nothing but a joke. 1st one of the guys there dented my truck carelessly. And now this You may have just lost a long time customer this time . Too bad we really like Gabe. Yolanda and grace Sent from my iPhone

My dogs are long-term patients of Dr. Holstein and his staff. I appreciate the professionalism of…read morethe office staff, and of course, the veterinarians who have helped me with my dogs. I like the option of being able to be present when my puppies' tails are docked, and at other times because I get to speak with the vet and be able to understand what's going on with my Corgi.

VMC and Brad Hollstein is the best facility in the county. 25 plus years handling all our show dogs…read moreand clients with the highest level of care and compassion. Used many others on the 'list' and I can say honestly they either charge way too much, render very sub par care to the level of dangerous, or just are not Brad's level all the way around.

The owner was very helpful while I washed my dog at her well kept up facility. By washing your dog…read moreyourself you save high grooming fees. Another plus is that you don't have to wail for an entire day like you do when you take your dog elsewhere.

Not worth it. Customer service and availability are​ awful. We have a Havanese that we've brought…read morein a few times. When I call for an appointment, I almost always get voicemail. The message usually says which days of that week they'll be working, which doesn't actually matter because if you leave a message with the requested information - your name, pet's name, phone number. They do not call back. I'm talking days, even weeks of not returning calls. I've left two messages now with no response. Then I had my husband call from work and he got a live person. Here is the conversation verbatim. Him: I'm calling to schedule one or both of my dogs for a grooming appointment. Owner: What's your last name Hon? Him: Katona, with a K Owner: For Sharky? Him: Yes Owner: Unfortunately we are booked and have no openings right now. Him: Can I call back in a few days? Owner: We are solidly booked for over a month. It says here you are only available on Saturdays. Him: No, we can bring the dogs any day of the week. Owner: Well, I'll put you on the list to call if anyone cancels, but my advice is you take him somewhere else if you need him groomed anytime soon. Him: Put me on the list ​please. Owner: Okay, I'll put you on the list but I would get him done somewhere else if you need him done soon. Bye. This seems entirely too juvenile to be true, but it seems as though we have been blacklisted. We've only ever had to miss one appointment! I guess that was enough. I'm thinking they must have been screening my phone number because regardless of when I​ call, they wouldn't answer. I left voicemails they did not return. Not even to let me know they were booked. My husband calls from a different phone number and gets right through. She was nice to him until she pulled out our card and all of a​ sudden it's "find a new groomer." Such a bad business model. At least be honest. Have a cancellation policy posted. Be up front. If you ever have to cancel, you will forfeit your right to later appointments. Whatever it is. So, in short, I​ would not recommend​​ this groomer. The cuts are fairly good but not at all worth the hassle of dealing with the staff. I'd advise that you keep looking for another groomer, which is apparently something I'll be doing now as well.